Open to Remote. If local to Franklin, WI, 3 days onsite will be required. The Annuity Distribution and Maintenance (ADM) Department is a vital part of our organization, focused on delivering seamless support for converting accumulated annuity funds into guaranteed income streams. About the Job: This position supports our field teams and clients with their annuity disbursement and policy maintenance needs. Team members work closely with financial representatives, client service specialists, and internal departments to ensure smooth transitions from accumulation to payout phases. Responsibilities include processing various annuity conversion transactions, managing payout options such as lump-sum or annuitized distributions, and addressing customer inquiries related to annuity distribution and maintenance services. What You'll Do: - Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment - Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi-complex) level calls and transactions in a registered area and is learning to become proficient in complex work. - Researches and evaluates possible solutions to complex problems that requires identifying root cause and some deviations from procedures - Takes ownerships of calls and anticipates future issues to avoid repeat calls and unnecessary call transfers - Ability to de-escalate client experience situations effectively while guiding clients through complex and unique inquiries. - Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients. - Embraces new technology and serves as an advocate for website and self-service capabilities by educating clients and field. Understands risks and impacts that the transaction has on the client or policy. - Understands how systems connect to processes and outcomes. - Drives change and embraces continuous improvement by creating processes and provisions to accommodate change. - Fosters a professional relationship with our clients to enhance brand loyalty - Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards - Adept at shifting work priorities to meet the needs of the business and customer demand. What You'll Bring to the Role: - Bachelor Degree in business or related field or equivalent combination of education and experience - FINRA Licensure 6/63 or 7/63 required. - Minimum of 2 years related customer service experience with proven customer service skills - Advanced understanding of Investment or Income markets or products (i.e. VA, VL, VUL Retirement or Business markets) - A basic understanding of tax implications - Advanced written and verbal communication skills - Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy - Strong organization skills with the ability to prioritize tasks. - A strong desire to continuously learn and improve - Strong problem-solving skills and ability to provide options - Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages #LI-Remote This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting. Compensation Range: Pay Range - Start: $21.77 Pay Range - End: $32.66 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Job Posting End Date: 04/30/2026 The timeline for this job posting may be shortened or extended based on organizational needs. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Elmington Living is a premier property management company based in Nashville, TN. Through managing all of Elmington’s 70+ affordable and conventional owned assets, Elmington Living is committed to providing an unrivaled community experience for residents across the US. Elmington Living specializes in managing multi-family communities through outstanding on-site management and maintenance teams. POSITION SUMMARY: The Centralized Leasing Support Specialist will play a key role in driving leasing efforts while maintaining strict compliance for affordable housing communities across the country. This is not just a typical leasing role-you'll work remotely to leverage your expertise in Leasing, and preferably Low-Income Housing Tax Credit (LIHTC) programs, to ensure each property meets critical leasing, occupancy, and compliance goals. In this position, your contributions will directly impact the success of multiple properties as you assist with aligning leasing and occupancy rates with broader financial objectives. In our Centralized Operations department, you'll be part of an innovative, fast-paced team that uses a unique approach to streamline communication and the application process- ensuring we efficiently achieve leasing and compliance targets while delivering exceptional customer service. A two-week in person training is required. This role does not involve HR-related tasks such as hiring, payroll, benefits, or formal training responsibilities. Hours of Operations: Our Centralized Leasing Support Specialist’s shifts available are Tuesday-Saturday 8am-5pm, Thursday-Monday 10am-7pm, Thursday-Monday 9am-6pm. This position IS remote. KNOWLEDGE/SKILLS/ABILITIES: - Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents. - Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. - Strong problem-solving skills with the ability to guide a team. - Advanced proficiency in property management software and compliance platforms. - Ability to stay updated on evolving compliance regulations and proactively adjust workflows. - A passion for chasing excellence and providing exemplary customer service. ESSENTIAL JOB FUNCTIONS: - Respond to new lead inquiries via phone, email, text, and live chat in a timely and professional manner. - Provide potential residents with accurate information about available apartment homes, leasing terms, and application processes. - Assist applicants in filling out their rental applications and explain the required documentation to ensure that all necessary documents are submitted for compliance review. - Communicate with applicants to collect missing documents and follow up regularly on outstanding items required for the application and compliance processes. - Provide regular updates on the progress of applications and compliance reviews. Communicate any issues or delays and offer guidance to help applicants resolve concerns. - Work closely with the Compliance Specialists to ensure all applications are thoroughly reviewed and meet regulatory requirements. - Log all communications and updates in the company's CRM system, ensuring accurate record-keeping foreach applicant and interaction. - Performs all other duties as assigned. SPECIFIC EDUCATION OR EXPERIENCE: - High school diploma or equivalent (GED) required. - Minimum of (1) years of experience in property management and/or customer service focused call center - Ability to understand and carry out industry-specific written and oral direction with a positive, innovative approach to problem-solving. - Presents information in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the goals/objectives of the organization. PHYSICAL DEMANDS AND WORK ENVIRONMENT: - Frequently sit, stand and walk. - Regularly required to talk or hear. - Frequently required to use hands or fingers to handle or feel objects, tools or controls. - Occasionally required to climb or balance, stoop, kneel, crouch or crawl. - Occasionally lift and/or move up to 25 pounds. - Vision abilities include close vision, distance vision, peripheral vision and the ability to adjust focus. - The noise level in the work environment is usually moderate. - Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary. TRAVEL REQUIREMENTS: - Travel up to 10 % of the time. The Elmington Experience We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for. Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington Property Management makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Role Description This is an exceptional opportunity for a seasoned client service professional who thrives in a fast-paced, high-touch environment supporting high-net-worth and ultra-high-net-worth clients with complex financial lives. The Senior Client Service Specialist in this role will serve as a critical partner to Wealth Advisors, ensuring seamless delivery of client service, operational excellence, and account management across a sophisticated client base. This role is ideal for someone who brings deep experience in wealth management client service, enjoys solving complex problems, and takes pride in delivering a white-glove client experience. This position offers the opportunity to work alongside some of the most accomplished professionals in the industry while helping drive operational excellence and service delivery across a rapidly growing advisory platform. This position is fully remote, with the ideal candidate located in New Jersey. Must be comfortable and able to work Eastern Time Zone hours. Qualifications - Bachelor’s degree or equivalent professional experience - 5+ years of client service experience within wealth management, private banking, brokerage, or a similar financial services environment - Proven experience supporting high-net-worth or ultra-high-net-worth clients with complex financial structures - Strong knowledge of investment accounts, portfolio structures, and wealth management operations - Demonstrated ability to mentor and train junior client service professionals - High level of proficiency with Microsoft Office, including Excel, Outlook, Word, PowerPoint, and Adobe - Experience working with CRM systems and client reporting platforms Requirements - Exceptional client service mindset and passion for delivering a white-glove experience - Ability to thrive in a fast-paced, collaborative, and high-growth environment - Strong organizational and problem-solving skills with the ability to manage multiple priorities simultaneously - High level of attention to detail and commitment to operational accuracy - Demonstrated discretion and commitment to maintaining strict client confidentiality - Strong understanding of financial markets, investment structures, and wealth management operations - Ability to work independently, make sound decisions, and proactively resolve challenges - Professional demeanor, strong work ethic, and high personal integrity Benefits - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) - Health Savings Account - Paid Maternity Leave - Paid Parental Leave - Tuition Reimbursement

Role Description We are looking for a detail-oriented and service-driven Remote Booking Services Coordinator to assist clients with planning support, booking coordination, and general travel-related service needs. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a flexible remote environment. - Support clients with organizing trip details, dates, and experience options - Assist with booking coordination, confirmations, and follow-up communication - Provide excellent customer service through phone, email, and messaging - Maintain accurate client information, preferences, and booking notes - Help gather details needed for reservations, itineraries, and planning materials - Stay informed about available destinations, services, and experience offerings - Respond to client inquiries and provide timely support - Collaborate with the team to ensure smooth and positive client experiences - Perform general administrative tasks related to booking and client support Qualifications - Strong communication and customer service skills - Highly organized with strong attention to detail - Comfortable working remotely and managing your own schedule - Able to learn new systems and online tools - Professional, dependable, and motivated - No prior experience required — full training is provided Benefits - Comprehensive training and continued support - Access to tools, resources, and booking systems - Flexible remote scheduling - One-on-one guidance to help you grow in the role - A positive and supportive team environment Company Description