• Own and improve database reliability, performance, and scalability. • Drive architectural improvements to reduce incident frequency and impact. • Partner with engineering teams to design and operate scalable distributed systems. • Build tools and automation to eliminate operational overhead. • Elevate observability through actionable metrics and dashboards. • Mentor engineers and foster a culture of reliability.

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for bridging software development and IT operations, for engineering teams to deliver applications faster, more reliably, and with higher quality. Automates CI/CD and infrastructure, establishes best practices in monitoring, reliability, and incident response for all systems. Major Tasks, Responsibilities and Key Accountabilities - Design and operate cloud infrastructure to host front-ends, API layers, and platform integrations, ensuring high availability, security, and scalability. Containerize services and operate container orchestration platforms and manage container registries. - Collaborate closely with product, frontend, backend, QA, and vendor support specialists to enable page-level launches and maintain performance SLAs. - Build and maintain infrastructure as code to provision and manage production and non-production environments. - Create and maintain robust CI/CD pipelines for frequent, safe deployments of page-level changes and backend services. - Harden platform and application security, manage secrets, and support compliance efforts. - Build observability, monitoring, logging, tracing, and alerting. - Automate repeatable runbooks and incident response; participate in on-call rotations and post-incident reviews. - Implement deployment strategies that support page-by-page migration, including rollback safety, canary/blue-green releases, and feature-flag-driven launches. Nature and Scope - Consults with senior management on solution development for complex strategic and technical business issues. Independently solves unique and complex problems that have a broad impact on the business. Assignments are large scope, high impact, high cost, and high importance. - Establishes operational plans for assigned area. Acts as a strategic advisor and uses expert skills to contribute to the development of strategic company objectives. Receives general administrative and business direction as needed. Typically operates with broad latitude in a complex environment. - Guides and mentors staff at all levels, provides advice to senior management on complex and strategic issues, and may lead or manage complex projects with dotted line responsibility. Work Environment - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Typically requires overnight travel less than 10% of the time. Education and Experience - Typically requires a bachelor’s degree and 10+ years of experience in a related field OR MS/MA and generally 8+ years of experience in a related field. Maintains expert knowledge in area of responsibility with a strong understanding in adjacent areas for the development of creative solutions. Preferred Qualifications - Strong experience with AWS, Azure, or GCP — including core services (compute, networking, load balancers, CDN, databases). Azure experience preferred. - Hands-on experience containerizing applications (Docker) and operating Kubernetes in production (EKS/AKS/GKE). - Proven experience building and operating CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI, etc.). - Experience implementing deployment strategies such as canary, blue/green, rolling, and feature-flag driven releases. - Experience with performance tuning and capacity planning for web applications. - Experience with Azure middleware and platform services (Azure App Service, Azure API Management, Azure Functions, Service Bus, Logic Apps. - Strong Linux administration, networking, and security fundamentals (firewalls, VPC/VNet, IAM, TLS, secrets management). - Demonstrated skills in observability and incident management (metrics, logs, tracing, alerting, runbooks). - Solid scripting and programming skills (Bash, Python, Node.js/TypeScript or similar) to automate tasks and build tooling. If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

• Design, implement, and maintain CI/CD pipelines using Azure DevOps • Manage cloud infrastructure (primarily Azure) to ensure scalability, security, and high availability • Implement backup strategies, high availability, and disaster recovery solutions • Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools • Monitor system performance and implement alerting and logging solutions • Collaborate with developers to optimize deployment workflows, database standards, schema design and troubleshoot issues • Design, implement, and manage SQL Server environments in Azure Cloud • Ensure compliance with security and operational standards • Participate in agile ceremonies and contribute to sprint planning and retrospectives • Create and maintain technical documentation and support release deployments

• Build, maintain, and operate scalable production infrastructure. • Own reliability and availability for key services and environments. • Contribute to the design and operation of Kubernetes-based infrastructure. • Develop and maintain Infrastructure-as-Code frameworks (e.g., Terraform). • Improve monitoring, alerting, and observability across systems. • Participate in on-call rotations and respond to production incidents. • Investigate root causes of incidents and contribute to postmortems and reliability improvements. • Improve system performance, availability, and fault tolerance. • Contribute to CI/CD pipeline improvements to increase release safety and predictability. • Support the deployment and operation of data platforms and ML workloads. • Help standardize environments and infrastructure across internal systems and customer deployments. • Troubleshoot issues across infrastructure, services, and deployment pipelines. • Work closely with QA and engineering teams to improve production readiness and release stability. • Contribute to automation efforts that reduce operational toil.