• Balancing bias to action with the ability to make well-informed bets. • Engaging directly with end engineering users to understand their needs and improve their experience. • Understanding and solving business needs at scale with high-quality solutions. • Leaning into proactiveness and effective communication in pursuit of cross-functional alignment. • Writing and maintaining code to solve complex network problems, automate network configuration, and streamline management processes. • Contributing to the design and architecture of network components, including VPCs, load balancers, network gateways, and IPv6 configurations.

• Key contributor • Your work will be critical to project success • Your influence will be at the customer management level • You may be called upon to solve highly technical, complex problems • You may be called on to consult for other projects • Engineering, deployment, and support of the TNS Global IP backbone network • Delivery of Ethernet based services, as defined by the Metro Ethernet Forum • Routing protocol design and support (BGP, ISIS, EIGRP, OSPF, PIM) • WAN/LAN topology design and support • MPLS design and support • Data Center design and support • Load Balancer design and support • Vendor/hardware assessment and recommendations • Equipment/Design specifications in support of budgetary planning • Identify issues and recommend appropriate action/resolution • Provide guidance to other team members, FRcilities processes & transfer technical skills knowledge

• Lead the design and long-term planning for complex, large-scale network infrastructure, incorporating advanced protocols like MPLS, VXLAN, and EVPN. • Serve as the technical authority in pre-sales activities, designing solutions, estimating capacity, and contributing technical specifications for proposals and client statements of work. • Take ownership of network governance, ensuring global compliance with security policies and regulatory standards. • Drive research and development for emerging technologies (Cloud Networking, Automation). • Manage relationships with high-level customers and internal stakeholders regarding long-term network capacity planning and investment. • Champion the adoption of network automation tools (Python/Ansible) to standardize configuration deployments and lifecycle management.

• Take hands-on ownership of large-scale Juniper MX series routers (MX480, MX204) and core switches. • Lead software upgrades and complex configuration deployments autonomously. • Lead troubleshooting efforts for complex, intermittent routing and switching issues. • Expertise in advanced protocols like BGP, OSPF, or MPLS is essential for resolving service provider-level outages. • Implement and maintain network access controls and security policies, with strong preferred experience in Fortinet and/or Cisco firewalls, including configuration migration. • Interface directly with customers and third-party network operators/ISPs for technical discussions, service delivery, and resolution of escalated issues. • Provide technical configuration and support for integrated voice networking solutions.