Role Description You are an outside‑the‑box thinker who is energized by developing and deploying the next-generation UX for continuous emissions monitoring, compliance, and prevention at an industrial scale. You help bring emissions digitalization to life in an intuitive way, which makes operational reality intuitive, whilst ensuring measurement and plant representations are trustworthy, usable, and decision‑ready. You will carry end‑to‑end UX accountability across the solution: - Workflow definition - Interaction models - User validation - Release‑ready design This role demands systems thinking, not screen decoration. You design workflows, not pages. You translate complex data, analytics, and uncertainty into interfaces that support decisions under pressure. You embed accessibility, explainability, and trust by default, recognizing that in regulated, high‑consequence environments, UX quality is operational quality. You operate fluently across software, data, and cloud‑based systems, understanding how UX choices reflect data models, rules engines, and integrations beneath the surface. You are deeply invested in developing a contextual understanding of business and operations, and you naturally go beyond visual or functional requirements to protect coherence, usability, and scale. You are also keenly interested in accelerating productivity and quality by using AI tooling. You’re joining Picarro at a defining moment. We are taking a production‑ready set of workflows, interaction patterns, and design systems to market right now—foundations that will shape emissions operations for the next decade. Duties The UI / UX Lead is responsible for defining and delivering user experiences that translate complex industrial data into clear, actionable operational decisions. This role ensures that workflows, visualizations, and interaction models align with refinery and chemical plant realities while intentionally challenging legacy practices. Success is measured by usability, adoption, and contribution to commercial outcomes. - Aligning the assigned product to leading UI/UX practices, adopting a “workflows first” principle, including mapping end‑to‑end user journeys across roles, handoffs, and exceptions. - Build an integrated UI that reflects data models, rules engines, analytics, and integrations. - Own end‑to‑end UX strategy and execution for assigned product lines – starting with the Fenceline Solution. - Design operational workflows that align with real-world industrial processes and decision timelines. - Designing for decisions, not interactions (e.g., “What action does this enable?”). - Designing time‑series, event‑driven, and analytical interfaces (filters, thresholds, confidence, traceability). - Translate functionality and workflows such as emissions event detection, back trajectory and root-cause analysis, and alerts into intuitive, actionable interfaces. - Ensure seamless experiences across various modalities, e.g., desktop, mobile. - Partner with Product Owner and Technical Solution Lead to ensure designs are feasible, scalable, and release-ready. - Incorporate direct input from strategy and market-facing teams into UX direction. - Define UX standards, design systems, and usability benchmarks. - Participate in customer feedback loops and usability testing to continuously improve experience quality. Qualifications - Bachelor’s degree in design, human-computer interaction, engineering, or related field. - 6+ years of UX/UI experience, preferably in complex B2B or industrial software. - Experience with rapid prototyping, AI-driven design and tools like Figma is a must. - Proven ability to design for data-heavy, operational environments. - Experience working closely with engineering teams in Agile environments. - Strong portfolio, demonstrating workflow design and system-level thinking. - Motivation to challenge and modernize legacy industrial interfaces. - Strong understanding of Agile development and cross-functional delivery. - Familiarity with oil & gas, refining, or chemical industry workflows strongly preferred. - Excellent problem-solving, communication, and stakeholder coordination skills. Travel Requirements - 15% of company-paid travel, both internationally and domestically. - Domestic travel is all across the nation. - International travel is primarily to Canada, South America, and Europe, with future travel in the Asia Pac. Benefits - Medical, Dental, and Vision insurance - Flexible Spending Account (FSA) and Health Savings Account (HSA) plans - Life, Short-Term Disability, and Long-Term Disability Insurance - Paid Time Off and Paid Holidays - Employee Referral Program - 401K - Social events (summer picnic, holiday party, team lunches, etc.) - On-site Health & Wellness programs (fitness challenges, outdoor bootcamp, flu-shots, etc.)

JOB TITLE: Freelance Product Design Engineer – Healthcare Toilets LOCATION: Remote About Pineapple Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family-run business, we now operate worldwide with offices in the UK, France, Germany, and the USA, employing over 200 people globally. We design furniture that supports calm, safety, and wellbeing—combining functionality, sustainability, and great design. About the role We are looking for a proactive and detail-oriented Freelance Product Design Engineer to support the design of innovative healthcare toilets for the US market. You will be responsible for transforming concepts into functional, production-ready designs, ensuring high-quality, durable, and aesthetically pleasing solutions. This is a freelance contract position, ideal for experienced designers who thrive on project-based work and bringing new products to life. What you'll be doing - Collaborate closely with functional teams to design innovative toilet solutions for healthcare facilities. - Transform concept visuals into detailed designs, progressing from prototypes to final production-ready models. - Produce accurate and detailed 3D models using SolidWorks, generating drawings for manufacturing, prototyping, and marketing renders. - Utilize 3D printing and other prototyping methods to develop and test design concepts (knowledge of these technologies is useful but not essential). - Ensure designs meet functional, ergonomic, and regulatory requirements. - Liaise with manufacturers and internal teams to resolve any production or design issues. - Drive key new product projects forward within given target dates and budgets. - Perform other ad hoc duties as required.

Role Description We are looking for a proactive and detail-oriented Freelance Product Design Engineer to support the design of innovative healthcare toilets for the US market. You will be responsible for transforming concepts into functional, production-ready designs, ensuring high-quality, durable, and aesthetically pleasing solutions. This is a freelance contract position, ideal for experienced designers who thrive on project-based work and bringing new products to life. - Collaborate closely with functional teams to design innovative toilet solutions for healthcare facilities. - Transform concept visuals into detailed designs, progressing from prototypes to final production-ready models. - Produce accurate and detailed 3D models using SolidWorks, generating drawings for manufacturing, prototyping, and marketing renders. - Utilize 3D printing and other prototyping methods to develop and test design concepts (knowledge of these technologies is useful but not essential). - Ensure designs meet functional, ergonomic, and regulatory requirements. - Liaise with manufacturers and internal teams to resolve any production or design issues. - Drive key new product projects forward within given target dates and budgets. - Perform other ad hoc duties as required. Qualifications - Proven experience in a Design Engineering role focused on toilets/sanitaryware. - Understanding of specification, installation and commissioning of US Toilet/Sanitaryware systems. - Strong 3D CAD skills, particularly SolidWorks. - Experience designing furniture or products from concept through production. - Excellent problem-solving and communication skills. - Experience with 3D printing and prototyping is advantageous but not required. - Understanding of US healthcare regulations or standards is a plus. - Excellent written and verbal communication skills. Requirements - Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals. - Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals. - Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes. - Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others. - Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach. Benefits - Freelance, project-based contract. - Opportunity to design innovative products impacting healthcare facilities in the US. - Collaborative environment with cross-functional teams.

We are looking for a User Experience Design Advisor who thrives at the intersection of technology, creativity, and customer impact. In this role, you will help shape how customers experience our communications—turning complex data into clear, engaging, and personalized messages at scale. You will work alongside talented engineers, designers, writers, and product partners to bring thoughtful, high‑quality customer experiences to life. If you enjoy solving meaningful problems, learning continuously, and delivering work that makes a real difference, we would love to meet you. Responsibilities (Outcomes & Strategic Impact) - Design, build, and launch customer‑facing email, SMS, and push communications that are dynamic, personalized, and data‑driven using CDP and CMS technologies. - Own the quality and performance of campaign and transactional communications by maintaining, testing, and improving reusable templates and programs. - Partner closely with product, marketing, engineering, and design teams to translate business goals and customer needs into scalable communication solutions. - Enable personalization by mapping data inputs to content logic and supporting enhancements to existing and new communication programs. - Lead QA and testing across browsers, devices, and email clients to ensure a consistent and accessible customer experience. - Drive continuous improvement through A/B testing of creative, subject lines, timing, and audience segments, and clearly communicate insights and recommendations. - Contribute to Agile delivery by participating in intake, planning, and prioritization to balance enterprise goals with team capacity. - Help implement and evolve communication tools and platforms in partnership with IT and architecture teams. - Manage multiple initiatives at once while maintaining strong attention to detail, timelines, and outcomes. Qualifications Required Qualifications - Minimum 5 years of hands‑on technical experience supporting digital communications, customer messaging, or related platforms. - Proven experience working with a Customer Data Platform (CDP) and Agile delivery methods. - Strong working knowledge of HTML and data‑driven, dynamic creative. - Experience developing or supporting emails using technologies such as XML, XSL/XSLT, CSS, JSON, DHTML, Java Freemarker, or similar. - Ability to collaborate effectively across teams while managing multiple priorities in a fast‑paced environment. - Clear, confident communication skills and a proactive, solution‑oriented mindset. Preferred Qualifications - Experience with RedPoint RPI or similar CDP tools. - Familiarity with SaaS email platforms such as Salesforce, Epsilon, or Cheetah Digital Marketing Suite. - Knowledge of email deliverability, compliance (CAN‑SPAM, CASL), metrics, and best practices. - Experience with Adobe Analytics or similar reporting and analytics tools. - Exposure to CMS platforms such as Drupal or Alfresco. - Bachelor’s degree in computer science, engineering, or a related field. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 108,400 - 180,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.