• Biologists take trips typically lasting from two to ten days on vessels ranging from 40 feet to 125 feet long • Biologists log detailed information on the gear and fishing activities of the vessel • They set up a station on deck to collect catch and bycatch data as well as document interactions with marine mammals and seabirds • After attending a three-week (in person) paid training in Seattle, WA from (7/13/2026 - 7/31/2026), biologists are deployed from ports throughout Alaska • Gear types include benthic and pelagic trawl, hook and line, and pot • Observing is an excellent career in marine biology, as Biologists are widely recognized as strong, capable field biologists

• Develop, implement, and optimize end-to-end automation work flows for lead generation, outreach, follow-ups, and sales tracking • Identify and integrate CRM and sales automation tools to enhance efficiency • Automate email campaigns, proposal generation, and reporting for the business development team • Build systems to automatically identify, qualify, and prioritize leads using AI-driven tools and platforms • Implement data scraping, enrichment, and segmentation strategies to target ideal customer profiles • Create and maintain automated processes for updating and cleansing lead database • Work closely with the Business Development team to understand their needs and tailor automation solutions accordingly • Stay updated on the latest trends in automation, business development, and sales enablement technologies

• Support the Implementation Specialist with new account onboarding and implementation activities from kickoff through account handoff. • Assist in coordinating implementation timelines, deliverables, follow-up items, and internal deadlines. • Help prepare, organize, update, and distribute training materials, job aids, account guides, scripts, and other implementation resources. • Coordinate virtual training schedules, meeting invitations, attendance tracking, and related implementation logistics for remote learners and internal stakeholders. • Maintain implementation trackers, training records, assessment results, completion logs, and other related documentation in an accurate and timely manner. • Document trainee grades, quiz results, completion data, and other implementation-related records in designated trackers, drives, or systems. • Support account readiness by helping track setup items such as access requests, logins, materials readiness, and other pre-launch needs; escalate issues as appropriate. • Help maintain version control for implementation documents, SOPs, checklists, training materials, and shared folders or drives. • Assist with process documentation, protocol organization, and account setup preparation to support a smooth implementation process. • Send follow-up communications, track open items, and help keep Client Relations, Performance Development, Operations, and other teams aligned on deliverables and deadlines. • Shadow implementation meetings, planning sessions, and training activities to build working knowledge of all major Implementation Specialist functions. • Assist with updates to account-specific content and support refresher training, continuing education, or implementation follow-up as assigned. • As skills develop, assist with leading portions of training, implementation tasks, or account transition activities under guidance. • Help monitor implementation progress and proactively raise concerns related to delays, missing information, readiness risks, or training issues. • Support successful handoff of newly implemented accounts to Team Leads, Performance Development team members, and Operations. • Cross-train in all major duties of the Implementation Specialist role with the expectation of progressively taking on increased responsibility over time. • Perform other duties as assigned based on department, client, and company needs.

• Serve as the primary point of contact for customers following initial onboarding and deployment • Deliver ongoing program updates and operational check-ins to key customer stakeholders • Proactively monitor account health and platform usage to drive adoption and value realization • Support customer issue resolution, including preparation, live syncs, and post-meeting follow-ups • Partner with Sales, Product, and Engineering to deliver a seamless customer experience across touchpoints • Translate customer goals into platform configurations, success plans, and measurable outcomes • Identify expansion opportunities and partner with Sales on renewal and upsell efforts