Role Description As a Carrier Relations Manager at CEQUENS, you will be instrumental in fostering and nurturing enduring partnerships with Mobile Network Operators. You will serve as a crucial intermediary, dedicated to overcoming obstacles, maintaining high levels of satisfaction among MNO partners, and actively contributing to the expansion of CEQUENS’ presence in the market. Your responsibilities encompass delivering innovative technologies and solutions, including SMS monetization, SAAS & CPaaS offerings, channel partnerships, and connectivity improvements. Main Areas of Responsibility - Relationship Management: - Build and nurture strong, lasting relationships with MNOs globally. - Be the primary point of contact for MNOs, ensuring their needs are met and addressing any challenges. - Implement strategies to enhance partnerships with MNOs. - Collaborate closely with cross-functional teams to align goals and deliver exceptional service. - Monitor industry standards and regulations related to MNOs in different countries. - Deliver Cutting-Edge Technologies: - Present and promote CEQUENS’ innovative technologies and solutions to MNO partners. - Drive CPaaS sales by identifying opportunities and developing channel partnerships. - Identify growth opportunities to expand CEQUENS’ presence in existing and new markets. - Monitor industry trends, competitor activities, and emerging technologies. - Contribute to Growth: - Play a key role in driving the expansion of CEQUENS’ market presence. - Proactively identify and resolve any challenges or issues faced by MNO partners. - Industry Engagement: - Represent the company at industry events, conferences, and forums. - Share insights and trends to position the company as a thought leader in the carrier relations space. Qualifications - Minimum of 5 years of experience in carrier relations, with at least 5 years in a senior role. - Master/Bachelor’s degree in Business Administration, Telecommunications, or related field; Master’s degree preferred. - Proven experience in carrier relations within the CPaaS industry. - Excellent communication, negotiation, and relationship-building skills. - In-depth knowledge of the SMS and CPaaS landscape. - Demonstrated experience in scaling global partnerships with Mobile Network Operators (MNOs). - Skilled in streamlining MNO partnership frameworks and enhancing commercial agreements. - Comprehensive experience across the full partner lifecycle. - Strong business acumen in CPaaS partnerships. - Proven success in expanding the MNO partnership portfolio across the Middle East & Africa region. - Strategic thinker with strong problem-solving abilities. - Willingness to travel internationally as required. - Fluency in English is required; proficiency in additional languages such as Arabic is a strong advantage. Requirements - Minimum of 5 years of experience in carrier relations, with at least 5 years in a senior role. - Master/Bachelor’s degree in Business Administration, Telecommunications, or related field; Master’s degree preferred. - Fluency in English is required; proficiency in additional languages such as Arabic is a strong advantage.

About the Role We’re looking for an Enterprise Sales Development Lead to help drive new pipeline generation within strategic, enterprise-level accounts. This is a high-ownership role responsible for building and executing outbound motions that generate qualified meetings and opportunities for our enterprise sales pipeline. You will be the primary owner of enterprise outbound, partnering closely with our Strategic Account Executive (SAE) to identify target accounts, map stakeholders, personalize outreach, and run long-term nurturing campaigns across key verticals and strategic accounts. This role is ideal for someone who thrives in an enterprise outbound environment—where success comes from deep research, multi-threading, timing, and consistent execution over longer sales cycles. Role Structure & Support ● You’ll work in close day-to-day alignment with our Strategic Account Executive, including structured collaboration such as weekly 1:1s, account planning sessions, and pipeline reviews. ● The role is part of the core sales team and reports into the CEO (Head of Sales), ensuring strong support, fast decision-making, and clear direction. Key Responsibilities Enterprise Outbound Ownership ● Own and execute the outbound strategy across a defined set of enterprise and strategic accounts ● Build repeatable outbound motions for strategic targets (sequencing, messaging, follow-up plays, and timing) ● Generate qualified meetings and opportunities through outbound outreach and year-round account nurturing Account-Based Prospecting & Account Mapping ● Conduct deep account research and account mapping (buying committee identification, org structure, multi-threading) ● Identify key stakeholders and personas across legal, litigation support, eDiscovery, compliance, and operations teams (or relevant enterprise functions) ● Maintain organized account notes, relationship context, and next steps for high-value targets Personalized Outreach & Multi-Channel Engagement ● Create highly personalized messaging across email, phone, and LinkedIn aligned to enterprise pain points and strategic priorities ● Run longer nurture cycles, staying engaged with accounts over time until the timing is right ● Partner with the SAE to refine positioning and messaging based on what resonates in-market Pipeline Support & Sales Enablement ● Support opportunity creation by ensuring clean handoffs, strong meeting prep, and account context for the SAE ● Maintain accurate CRM activity tracking and contact/account hygiene to support pipeline visibility ● Assist in improving outbound workflows and process consistency (without owning full RevOps responsibilities) Coordination & Handoff Collaboration ● Coordinate with outside business development support resources when applicable, including sharing learnings, improving handoff quality, and ensuring aligned messaging ● Help maintain consistency across outbound efforts by documenting what works and flagging what doesn’t Events & Conference Follow-Up ● Support outbound efforts tied to conferences and events (pre-event targeting, meeting-setting outreach, and follow-up playbooks) ● Help manage post-event sequencing and nurture to convert event engagement into pipeline

• 한국 시장 내 신규 비즈니스 기회 발굴 및 잠재 시장 개척 전략 수립 및 실행 • 중·장기적 목표 달성 및 초과 성과 창출을 위한 비즈니스 개발 전략 수립 및 실행 • 한국 내 파트너십 구축을 위한 시장 조사, 제안 및 실행 • 회사 전략에 부합하는 체계적인 비즈니스 파이프라인 유지 및 관리 • 기존 네트워크 및 고객 관계를 활용한 신규 비즈니스 기회 창출 • 매출 성장과 고객 만족을 동시에 달성할 수 있는 균형 잡힌 성장 전략 수립 • 잠재 고객 미팅 기획 및 비즈니스 출장(국내외) 진행 • 기존 및 신규 IB 파트너사 관리 및 지속적인 커뮤니케이션 • 일일 금융 시장 동향 및 글로벌 트렌드 파악 • 영업 팀과 협력하여 계약 성사를 위한 맞춤형 제안서 작성 • 고객 계약 조건 협상 및 조율 • 내부 관련 부서(디자인 및 프로덕션 등)와 협업하여 계약된 제품 및 서비스 사양이 기한 내에 정확히 이행되도록 조율

• Research potential customers in preparation for outreach and supplement our current customer data set • Strategize with Zumper Account Executives to identify and source net new pipeline that leads to closed revenue and quota attainment • Identify signs of buying intent or trigger events, such as a new executive hire, funding rounds, or property acquisition, that make a company a good prospect • Uncover prospects needs and challenges and align those to Zumper offerings • Generate sales proposals based on account research and customer needs • Prospect for new accounts through daily outbound emails & cold calling (25+ dials/day) • Collaborate with marketing team to create bespoke, creative outreach to new customers • Qualify leads from marketing campaigns to determine if qualified for sales opportunities • Report on weekly results, both qualitative and quantitative • Deliver a clear, concise and effective message with prepared materials