• Perform Database capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery operations. • Act as a subject matter expert for data management and interact with internal and external teams to troubleshoot and provide best practices regarding database implementation and maintenance with our core product. • Contributes and assists with efforts/ projects in the deployment, maintenance, and support of data systems for internal and external projects. • Write and tune SQL queries and review schema designs for optimal performance. • Implement and maintain DBMS and data maintenance pipelines/processes to optimize data operations. • Plan and execute data migration plans for complex systems with large datasets. • Proactively and regularly make recommendations for data system improvements. • Collect, collate and present metrics on data systems to be used by internal and external parties. • Engage with multiple teams across the business including but not limited to the Core Development team, Managed Services team, partners and customers to provide database management best practices and enhancements. • Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized. • Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability. • Comply with the privacy, security and confidentiality policies.

• Provide infrastructure-level support for IBM DB2 environments (LUW). • Plan, design, and execute DB2 migration and upgrade activities across versions and platforms. • Assess and validate compatibility, dependencies, and risks for DB2 upgrade projects. • Collaborate with architecture, application, and system engineering teams to ensure smooth transitions with minimal downtime. • Implement DB2 patches, and security updates in alignment with vendor recommendations and customer standards. • Troubleshoot and resolve complex infrastructure-related DB2 issues in development, test, and production environments. • Support performance tuning, capacity planning, and storage optimization during migrations. • Automate routine DB2 administrative and upgrade tasks using scripting (Shell, Python, Ansible, etc.). • Ensure compliance with enterprise security policies, backup/recovery standards, and audit requirements. • Provide on-call support.

• Administer, operate, and maintain computerized database systems, including database dictionaries, standards, procedures, file structures, and storage management. • Plan and project long-range requirements for database administration and design in coordination with information systems leadership. • Design, develop, implement, and maintain complex databases in a client/server environment, including access methods, performance optimization, storage allocation, security controls, and documentation. • Perform database quality control, auditing, validation, and programming to ensure data accuracy, integrity, appropriate use, and support systems integration and application development. • Advise users on database access, usage, and data availability across client/server systems. • Apply database technologies, development methodologies, and programming languages (e.g., SQL) to support database and system design.

• Lead the technical mapping of legacy SAP ASE / Sybase data attributes to Okta user profiles and universal directories and clearly explain complex legacy schemas to migration and engineering teams. • Develop and implement the data architecture strategy for the legacy SAP ASE / Sybase environment, ensuring database modernization and decommissioning paths align with Federal customer’s Zero Trust goals. • Oversee monitoring, installation, troubleshooting, and tuning of SAP ASE / Sybase databases to maintain stability during high-load migration and data extraction activities. • Collaborate with engineers to build and validate data pipelines (e.g., Azure Data Factory or equivalent) that move data from Sybase to cloud-based identity targets, including identifying and eliminating obsolete or “dead” stored procedure logic that should not be migrated. • Enforce robust database security controls and data quality standards, including metadata management and data lineage, to ensure sensitive identity data remains protected in alignment with Zero Trust principles and federal requirements. • Formulate long-term strategies for database optimization, risk reduction, and the orderly sunsetting of legacy production environments. • Provide expert-level operational support for SAP ASE / Sybase and IQ environments, including backup and recovery, replication troubleshooting, patching, and capacity planning. • Analyze and document complex legacy stored procedures to extract embedded business rules and transformation logic for migration into the new identity framework. • Perform deep-dive query optimization and indexing strategies to ensure high-volume migration-related data extraction does not impact production availability. • Manage and troubleshoot Sybase Replication Server to ensure data consistency across legacy nodes, staging environments, and migration pipelines.