This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Looking to build a long-term remote career while supporting a growing U.S. franchise business? At ScaleSource, we connect top global talent with established U.S. franchise owners who need reliable, dedicated operational support. Our team members become true extensions of local offices — not freelancers or short-term contractors. This role offers: - Stable, full-time remote work paid in USD - Direct integration into a U.S. franchise operation - Clear operational impact and visibility - Long-term growth potential in administrative and operations roles - The opportunity to directly protect revenue and technician productivity If you enjoy organization, customer communication, scheduling, and keeping operations running smoothly, this role allows you to become a key part of a local franchise’s daily success. Qualifications - At least 2 years of experience handling inbound customer calls and providing customer support in a professional environment. - Minimum 2 years of experience scheduling appointments, coordinating calendars, or supporting dispatch operations. - At least 2 years of experience using a CRM or customer management system to track customer interactions and service activity. - Minimum 2 years of experience supporting administrative workflows such as documentation, reporting, invoicing coordination, or record management. - At least 2 years of experience managing multiple operational tasks at the same time such as customer communication, scheduling, and data tracking. Requirements - Experience supporting home service businesses (HVAC, plumbing, electrical, etc.) - Experience with ServiceTitan - Experience supporting technician dispatch operations - Familiarity with membership or service agreement programs Benefits - Performance incentives available based on operational efficiency & performance metrics Company Description The Company is a leading electrical services franchise operating across the United States. Each location serves residential customers with a strong emphasis on professionalism, punctuality, and high-quality service. - Franchise success depends heavily on efficient scheduling, excellent customer communication, technician productivity, and operational visibility. - This role exists to strengthen those systems. What You’ll Do - Call Handling & Customer Communication - Answer inbound calls professionally and promptly - Use approved greetings and scripts - Schedule service calls and inspections - Confirm appointments and communicate updates - Maintain high customer experience standards - Scheduling & Dispatch Coordination - Compile and manage daily call runs - Support dispatch coordination and routing - Fill schedule gaps when cancellations occur - Notify customers proactively of changes - Ensure technician utilization remains high - Revenue & Performance Tracking - Track daily sales averages - Monitor closing ratios - Maintain accurate CRM records - Update operational dashboards - Support reporting visibility - Membership & Agreement Management - Track service agreement renewals - Schedule maintenance appointments - Follow up with membership clients - Protect recurring revenue streams - Administrative & Accounting Support - Assist with invoicing coordination - Support payment tracking - Maintain organized digital records - Assist with reporting and operational tasks Ideal Candidate Profile - Communicates clearly and confidently on the phone - Keeps schedules organized and optimized - Notices small details before they become problems - Works proactively instead of waiting for direction - Enjoys keeping systems clean and organized - Takes ownership of daily operational success

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description KoBold Metals is seeking a proactive and detail-oriented Administrative Group Assistant to support our managers and leadership team. This is an excellent role for someone who loves keeping things organized, thrives in a remote environment, and takes pride in removing friction for others so they can focus on their most important work. You will support day-to-day operations, coordinate logistics, and occasionally assist with in-person tasks for our CEO, in the Napa area — so living nearby is a plus. We’re looking for someone who is resourceful, eager to pitch in wherever needed, and sees no task as too small or unimportant. This role is ideal for a self-starter who enjoys working independently, takes the initiative to anticipate needs, and has the drive to make systems run more smoothly. Responsibilities - Administrative & Operational Support: - Take administrative and operational tasks off managers’ plates so they can focus on their core priorities. - Coordinate scheduling for team meetings, offsites, and cross-functional working sessions. - Document formatting, prepping, and sending. - Handle expense reporting if requested. - In-Person Assistance (Napa, CA): - Occasionally support the CEO with in-person tasks, errands, or document handling. - Act as a reliable point of contact for time-sensitive requests that require a local presence. - Meeting Preparation & Follow-Up: - Prepare agendas, gather materials, and ensure meetings are set up for success. - Take and distribute notes when needed, track follow-ups, and help keep projects moving forward. - Communication & Coordination: - Be a central hub of information flow - triaging requests, routing updates, and ensuring the right people stay informed. - Communicate clearly and quickly in our Slack-first environment. - Special Projects: - Take ownership of ad-hoc projects - big and small - with a solutions-oriented mindset. - Continuously look for ways to streamline processes and improve team efficiency. Qualifications - 3+ years of administrative, group assistant, or operational support experience in a fast-moving environment. - Excellent organizational skills with a knack for handling multiple priorities. - Comfort with real-time communication tools (Slack preferred) and ability to pick up new systems quickly. - Proven ability to work independently, anticipate needs, and take initiative. - Professionalism, discretion, and reliability — someone others trust to get things done right. - Willingness to become a notary within 3 months of starting (or already certified). - Ability to occasionally assist with in-person tasks near Napa, CA. Preferred Qualifications - Reliability: You love making sure nothing slips through the cracks. - Flexibility: You’re comfortable jumping between tasks and adjusting priorities quickly. - Resourcefulness: You figure out how to solve problems, not just spot them. - Team Spirit: You see yourself as a partner to managers and colleagues, ready to support wherever needed. - Composure: You stay calm, positive, and professional — even when things are moving fast. Requirements - This position will likely start as a part-time role but eventually turn into a full-time role. - The US hourly pay range for this position is $35 - $45. - Location: Remote, based in or near Napa, CA.

Details - Remote - Health Management Assistant - Contact Center - Clinical - Full Time Status - Day Shift - Pay: Starting at $17.58 / hour Summary - Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. - This position provides exceptional customer service support for clients/customers of contracted businesses. The HMA provides assistance for fulfilling contracted services at businesses (outside and ACO 1) and works closely with Wellness Team members and Mosaic Business Solutions Account Executives. The HMA keeps detailed and accurate reports and records, records information in appropriate spreadsheets to track outside business activities, assists in the invoicing process and record keeping for any implanted wellness programs. The HMA assists in the customer survey process and summary of results using survey monkey. The HMA welcomes and provides exceptional customer service at the front desk in the wellness office and answers the phone to provide customer/client needs. The HMA is an active member of the Wellness Team and readily suggests and implements process improvement. - This position works under the supervision of the Team Leader Wellness/Health Improvement Program and is employed by Mosaic Health System. Duties - Oversees billing activities for programs and maintains monthly log of financial activities. Maintains accurate inventory of supplies and orders as needed. - Prepares reports for outcome measures using specialized software to calculate confidence intervals for population variance and draw statistical inference from continuous probability distributions. - Coordinates marketing activities to promote the Health Management Program and participates in promotional events. - Coordinates appointments, meetings, rooms, equipment, and catering. Confirms attendance and makes appropriate arrangements prior to meeting/event. Qualifications - High school diploma required. - Two year's secretarial experience preferred. - Typing skills of 40 wpm, knowledge of computer operations, and Medical Terminology preferred.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Provide high-level administrative support to senior management - Coordinate domestic and international travel, including airfare, hotel arrangements, and car service - Maintain executives’ calendar, schedule all meetings and conference calls, field e-mails and phone calls, handle meeting conflicts - Client interaction with high-level executives; act as liaison with clients and their assistants - Manage multiple calendars while anticipating needs - Prepare and submit expenses via SAP Concur - Coordinate internal and external meetings and conference calls - Meet and greet visitors and clients - Work with the events team to coordinate internal and external events - Work remotely while attending high profile projects and events - Work remotely with team members when they are traveling - Coordinate print and production of documents and materials - Act as back-up for other Administrative Assistants as necessary Qualifications - Experience using SAP Concur preferred - Experience working in a high-pressure trading floor environment preferred - Highly motivated and proactive self-starter - Excellent verbal and written communication skills - Superior time management, organization, and adaptability skills with a strong attention to detail - Quick learner with the ability to multi-task - Ability to deal with confidential information with a high level of discretion Requirements - Bachelor’s Degree - 3+ years of administrative experience preferred - Strong computer skills with proficient knowledge of MS Outlook, Word, Excel and PowerPoint Benefits - Salary Range of $100,000-115,000 - Comprehensive benefits package including medical, dental & vision coverage - 401(k) - Life, accident, and disability insurance - Wellness programs - Paid time off packages including planned time off (e.g., vacation), unplanned time off (e.g., sick leave), and paid holidays - Paid parental leave for full-time employees