As the Director - Technology Support Services (TSS), you will provide leadership and oversee a team of experienced technical professional employees or managers; this team will provide technical expertise to internal and external customers. You will be responsible for setting and ensuring measurable annual individual performance objectives for their team. Responsibilities: - Responsible for planning, budgeting, administration, and management of team capacity, operations, and strategic and operational projects, and initiatives. - Provides technical support to external and internal customers as needed in their field of expertise, while managing a team of subject matter experts/managers. - Oversees the vendor training activities for team and others within the TSS organization. - Develops and approves processes, procedures and policies for continual improvements. - Maintains reporting of key performance indicators (KPI), analysis of KPI’s and reporting to senior management. - Develops, reviews, and approves customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience. - Coaches & mentors a team of experienced technical professional or manager level employees. - Communicates with engineering, applications engineering, marketing, category management, Supply Chain Services, and quality assurance divisions of any product problems, opportunities, software bugs or emerging customer needs. - Delivers presentations to Senior Management level and at industry events / tradeshows. Qualifications: - Bachelor’s degree required; field of Engineering or Information Technology preferred - Licenses/Certificates/Designations – based on field of technical expertise - 13+ years of experience in the technical field of expertise in design, implementation and/or commissioning - 2 years of experience of leading a team of at least 6 direct reports preferred - AutoCAD 2D or iBwave or JVSG preferred - BICSI RCDD and OSP or NTS or DCDC or industry equivalent preferred - Customer-centric mindset - Strong leadership skills and team development - Strong presentation skills to external and internal audiences, including senior management - Proficiency with computer skills including Microsoft Outlook, Word, Excel, and PowerPoint - Ability to travel up to 25% This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here. At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​ Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. ​ Learn more about Working at Wesco here and apply online today!​ Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​ Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​ Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. This posting is for a current, active vacancy intended for immediate hire.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Director Commercial Finance - REMOTE. In this impactful role, you will drive business performance by enhancing the effectiveness of global DSA Commercial. Your work will directly contribute to sequential revenue growth and margin development while creating value for shareholders. You will collaborate across teams and regions to foster innovation and improvement in operations. Moreover, you will balance strategic guidance with hands-on execution, engaging in financial and management reporting as well as deep analysis of complex data. Your leadership will shape the direction of commercial finance activities while enhancing the overall success of the organization. Accountabilities - Enhance Commercial Analytics: Produce meaningful management reporting including KPI forecasting. - Develop pricing insights and strategies to improve profitability. - Own revenue and margin analytics, including price-volume-mix analysis. - Drive data consistency across systems for accurate reporting. - Identify client trends to improve forecast reliability. - Support weekly, monthly, and quarterly rolling forecasts. - Partner with the Commercial function to analyze opportunities, proposals, and bookings. - Support strategic planning and deliver long-range financial plans. - Drive optimization of commercial client processes and analytical tools. Qualifications - Seven plus years of experience in an international environment, preferably in commercial sales or finance. - Exposure to FP&A/commercial finance and P&L ownership. - Bachelor’s degree in business or related discipline preferred. - Qualified Accountant beneficial – CPA/ACCA/ICAS/ICAEW/CIMA or equivalent. - Demonstrated proficiency in managing complex analytical initiatives. - Expertise in advanced Excel and PowerPoint presentation. - Understanding of ERP, Data Warehouse, and Business Intelligence systems. - Strong communication skills with senior management. - Supervisory and/or people management experience is advantageous. Benefits - Competitive salary ranging from $120K to $140K USD annually. - Performance-based bonuses and incentives. - 401K plan. - Paid time off and flexibility for work-life balance. - Health and wellness coverage. - Employee and family wellbeing support programs. - Opportunity for professional growth and development. - Remote work flexibility.

Role Description Join a mission-driven, early-stage organization where operations leadership plays a central role in shaping both strategy and execution. As a key member of the leadership team, you will partner closely with the CEO to build scalable systems, define organizational rhythms, and drive performance across a growing, AI-forward environment. This role blends strategic thinking with hands-on execution, offering the opportunity to design operating models, implement data-driven decision frameworks, and enable cross-functional collaboration. You will help establish the foundation for long-term growth while supporting impactful initiatives that address real-world challenges. Working in a remote-first setting with a collaborative culture, you will influence both internal operations and future service delivery. This is an ideal opportunity for a builder who thrives in dynamic environments and is motivated by purpose and innovation. Accountabilities - Establish and lead core operating cadences including planning cycles, leadership meetings, and organizational rhythms - Partner with executive leadership to define and execute strategic roadmaps and long-term operating models - Build and optimize internal systems, processes, and workflows to support a fast-scaling organization - Develop and manage organization-wide KPIs and performance scorecards to drive accountability and decision-making - Oversee financial operations including budgeting, forecasting, and compliance in collaboration with key stakeholders - Design and implement scalable consulting and delivery operations to support future growth - Lead cross-functional coordination and ensure alignment across teams and initiatives - Develop high-quality communications and reporting materials for stakeholders and funding partners - Identify opportunities to leverage AI and automation to improve operational efficiency and effectiveness Qualifications - 12–15+ years of experience in operations, strategy, consulting, or general management roles - Proven ability to translate strategy into execution within fast-paced or early-stage environments - Strong analytical and data-driven mindset with experience defining KPIs and building performance frameworks - Financial acumen including budgeting, forecasting, and communicating financial insights - Experience managing teams and influencing cross-functional stakeholders in complex environments - Excellent written and verbal communication skills, including executive-level presentations - Ability to operate effectively alongside senior leadership and navigate multi-stakeholder environments - Experience building and scaling operational systems and processes - Familiarity with leveraging AI and modern tools to drive operational improvements is a plus - Commitment to mission-driven work and creating positive social impact Benefits - Competitive salary ranging from $200,000 to $240,000 annually - Comprehensive healthcare coverage including medical, dental, and vision plans - Retirement savings plan with employer contributions - Fully remote work environment with flexible scheduling - Opportunities for professional growth and leadership development - Collaborative and mission-driven culture focused on impact - Travel opportunities for team meetings, events, and field engagement - Support for home office setup and work-life balance

• Lead, coach, and develop Client Executives to deliver best-in-class client service and renewal execution • Set clear expectations, provide ongoing feedback, and drive professional growth and accountability • Own execution of renewal strategies, including timelines, stakeholder alignment, and Sales handoffs • Conduct regular account reviews to assess client health, renewal likelihood, and engagement effectiveness • Identify risks early and implement mitigation plans in partnership with Senior Director leadership • Ensure consistent, high-quality client experience aligned to Quantum Health’s value proposition • Support Client Executives in delivering compelling renewal presentations and value-based storytelling • Build trusted relationships with key client stakeholders (HR, Finance, Benefits leaders) • Drive adherence to client success playbooks, tools, and reporting standards • Collaborate with internal teams (Product, Operations, BI, Clinical) to resolve client issues and improve delivery • Provide visibility into renewal status, client risks, and team performance • Identify and implement best practices to improve efficiency, satisfaction, and retention