• Drive the technical lifecycle for key accounts, ensuring deep adoption of the Cloudera Data Services platform and the realization of business outcomes. • Design, implement, and oversee production-ready data architectures and AI/ML frameworks for high-volume, mission-critical workloads. • Bridge the gap between AI theory and production by deploying MLOps workflows, LLM integrations, and Agentic AI within complex live environments. • Provide expert-level troubleshooting for complex technical hurdles while providing guidance to customer teams on best practices. • Act as a conduit between the field and the lab, translating real-world production challenges into actionable feedback for Cloudera’s Engineering and Product teams. • Represent Cloudera as a thought leader, sharing advanced architectural insights through blogs, industry events, and internal knowledge repositories.

• Be a Trusted Advisor: Help partners determine the best CDP fit for their needs and highlight unique differentiators through whiteboarding, demos, and RFI responses. • Drive Integrations: Work directly with CDP products to demonstrate and prototype Proof of Concepts (PoC) within partner environments. • Architect Solutions: Recommend integration strategies and enterprise architectures required to implement complete, scalable solutions. • Enable the Ecosystem: Lead the partnership program by teaching and enabling regional partners, ensuring they achieve technical proficiency. • Liaise with Engineering: Collaborate with Product Marketing and Engineering teams to stay ahead of industry trends and feed partner requirements back into the product roadmap. • Facilitate Growth: Partner with the sales team to problem-solve key technical issues and optimize the partner's "growth marketing" experience at scale.

• Owning all technical aspects of delivery (e.g. Architecture, design, test, go-live) of Carrier Licensed Products • Being a proactive technical consultant for our customers, delivering value with every engagement • Innovating and continually improving our internal methodologies and processes • Partnering with cross-functional teams to resolve issues that arise during customer implementations

• Design, build, and own complex integration systems where reliability directly impacts clinical workflows. • Shape how the team thinks and builds — not just execute tasks. • Architect and maintain the core integration layer connecting hospitals, clinics, and EHR systems to the Telepatia platform. • Map complex and sometimes undocumented systems, building a clear mental model from first principles. • Operate with high agency — navigating ambiguity, overcoming obstacles, documenting decisions, and keeping the team aligned. • Own production systems by writing runbooks, following up on incidents, and standing behind your work. • Mentor team members through meaningful code reviews and clear technical reasoning. • Engage deeply with open source — reading source code to debug issues, contributing patches, and building responsibly on top of OSS tools.