Introduction About SymphonyAI SymphonyAI is redefining how enterprises unlock value through AI. Within Retail and CPG, our CINDE platform powers intelligent merchandising decisions across pricing, promotions, assortment, and customer analytics. We are building an AI-first Value Delivery organization focused on one outcome: turning AI into measurable, validated profit for our clients. Job Description The Role We are hiring a Vice President, AI Value Delivery to lead global execution and ensure every CINDE deployment delivers quantifiable business impact. This is not a traditional delivery role. This leader owns end-to-end value realization from onboarding to sustained profit generation. You will define the operating model, build a global team, and serve as the executive face of client outcomes. What You Will Own End-to-End Value Delivery - Own global delivery of CINDE across pricing, promotions, assortment, store execution, and customer analytics - Drive client adoption and capability building by embedding CINDE outputs into merchant and category workflows, training power users, and establishing recommendation override and governance protocols - Drive measurable business outcomes tied to profit, ROI, and operational KPIs - Ensure every deployment translates into validated financial impact Build and Scale the Function - Stand up and lead a global AI Value Delivery organization - Hire and develop Delivery Directors, Value Architects, AI Leads, and Embedded Analysts - Scale operations across US, EMEA, and APAC Define the Delivery Playbook - Establish the end-to-end CINDE delivery model across data foundation and integration, AI model configuration and calibration, workflow execution, value measurement and validation, and change management - Define repeatable delivery playbooks across Grocery, C-Store, Wholesale Co-ops. - Standardize onboarding, implementation, and value validation frameworks - Establish best practices for AI-driven merchandising transformation Client Leadership and Executive Engagement - Lead executive relationships with C-suite stakeholders (CMO, Chief Merchant, COO) - Own QBRs, value validation sessions, and strategic reviews - Act as the trusted advisor on AI-driven business transformation Commercial and Growth Impact - Partner with Sales to structure outcome-based contracts tied to measurable KPIs, validated profit milestones, and expansion opportunities - Support ARR growth through delivery credibility and expansion opportunities - Align delivery success with long-term client retention and expansion Cross-Functional Leadership - Partner with Product, Engineering, and Data Science to shape roadmap priorities - Translate client insights into product innovation - Ensure seamless execution across technical and business teams What Success Looks Like (FY2026) - Significant validated incremental profit delivered across client portfolio - Strong client satisfaction with NPS exceeding expectations - Fast time-to-value for all new deployments - Zero unplanned churn across key accounts - Fully scaled global delivery team - Meaningful contribution to CINDE ARR growth What You Bring Experience - 10+ years in enterprise software, AI or analytics delivery, or strategy consulting - Proven experience delivering measurable business outcomes, not just implementations - Strong background in retail or CPG merchandising including pricing, promotions, assortment, and category management - Experience deploying AI or advanced analytics solutions at scale Leadership - Track record of building and scaling global, high-performing teams - Experience managing complex, multi-region delivery organizations - Strong executive presence with ability to influence senior stakeholders Commercial Acumen - Ability to connect technical capabilities to financial outcomes - Experience structuring or supporting outcome-based engagements - Demonstrated P&L accountability and ability to connect technical capability to measurable business value. Technical and Domain Depth - Familiarity with retail data ecosystems including POS, loyalty, and syndicated data - Understanding of AI and machine learning applications in business workflows - Ability to bridge business strategy with technical execution Why This Role Matters CINDE is not a software implementation; it is a managed AI transformation that combines data integration, model calibration, workflow redesign, financial validation, and client capability building to change how retailers make decisions. #LI-Remote About Us Who We Are SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1600+ Enterprise customers globally and has grown to 2,300 talented leaders, data scientists, and other professionals across over 30 countries.

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf. At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. About the Opportunity As a Regional Vice President of one of Salsify’s strategic sales teams, you will assume leadership of a growing sales organization, which includes individual contributors (Strategic Account Managers) to help drive growth from our largest and most strategic customers. You will be responsible for leading, mentoring, and developing your team, which includes recruiting, hiring, and training new team members on the sales process. Additionally, you will plan and manage at both the strategic and operational levels. You will participate and lead in client meetings, including personally driving sales deals and contributing to Salsify’s revenue goals. You will develop and execute an account management plan aimed at ensuring 100% customer satisfaction/renewals and will work cross-functionally with partners such as Customer Success, Pre-Sales, and Product. How You'll Make an Impact: - Lead and mentor a team of 5-6 reps supporting Salsify’s largest and most strategic accounts (top 60 customers) - Weekly 1:1 and coaching with team members to develop their sales skills, including vertical market management, forecasting accurately to upper management, prospecting within the account base, negotiations, & other necessary skills, while maintaining individual accountability to goals - Assess sales activities & forecasts to determine sales progress & required improvements. Recommend & implement improvements to achieve sales goals - Develop & execute renewal process & strategies and ensure compliance to internal data management & reporting, including use of Salesforce - Provide value in complex negotiations & the closing of upsell business, including appropriate use of Salsify Senior Executives to maximize results - Collaborate with our internal teams to optimize sales and customer satisfaction - Cultivate lasting business relationships with customers through consultative sales tactics and effective account management practices - Maintain/protect Salsify core values by hiring culturally aligned team members & leading by example You'll Enjoy This Role If You Have: - 5-10 years of previous IC sales experience - preferably Global Enterprise/Strategic Sales in a fast-paced SaaS sales environment - 3-5 years of strategic sales leadership experience - A passion for leading highly experienced sales professionals in a global, strategic account environment - Exceptional leadership skills: a strong recruiter and motivator of people - Solid track record of building and developing highly effective sales talent - Proven collaborator and liaison with all cross-functional teams and levels within an organization and have strong interpersonal and teamwork skills What We Have for You: US Benefits - - Competitive Salary plus $20,000 commission bonus opportunity - Equity - 401 (k) - Unlimited Vacation - Full Benefits: Medical, Dental, and Vision Insurance - Company provided Life Insurance and Short Term Disability as well as additional voluntary insurance elections - FSA: Medical, Commuter, and Dependent Care - HSA: Tax-advantaged Medical Savings Account - 18 Week Paid Maternity & 10 Week Paid Parental Leave Program - Referral Bonuses #LI-AS1 #LI-Remote At Salsify, we maintain 3 core principles as part of our Compensation Philosophy: - We pay market rates, which are competitive and equitable - We pay based on performance and proficiency, not tenure - We adjust proactively; when the market moves, we do too The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data. US National Pay Range $170,000—$200,000 USD Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you! A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward. Salsify’s mission is to empower brand manufacturers to win on the digital shelf. Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards. We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you! As part of the hiring process, we may be conducting reference checks with your provided contacts. Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application. An Inclusive Place To Work Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Accommodations Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com. We take your security seriously. When applying for a position with us, please be aware of the following: Official Communication Channels All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels. Verify Job Postings Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening. Secure Application Process We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process. No Payments Ever Required Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam. Personal Information Requests Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.

Role Description This role is crucial for driving revenue growth by building and managing strategic partnerships with publishers. As a key leader, you will collaborate across teams to align goals, ensuring that the company not only meets but exceeds sales targets. Your ability to thrive in a dynamic work environment will be vital to navigating challenges and seizing opportunities within the publisher landscape. Ultimately, this position allows you to make a significant impact on our growth trajectory through innovative partnership strategies. Accountabilities - Develop and execute strategies to achieve revenue targets and expand our publisher network. - Identify, prospect, and secure partnerships with enterprise-level publishers. - Collaborate closely with internal teams to ensure alignment in client communications and goals. - Consistently exceed sales targets and performance KPIs. - Maintain accurate and up-to-date account and opportunity plans. - Build and manage a strong sales pipeline with clear forecasting. - Foster long-term relationships with key stakeholders throughout the sales cycle. Qualifications - 8+ years of experience in publisher sales with a strong track record of success. - Proven experience working with technology platforms. - Ability to thrive in a fast-paced, startup environment. - Exceptional communication and presentation skills. - Energetic, driven, and passionate about building meaningful client relationships. - Strong experience managing complex sales cycles. Benefits - Work from anywhere - Competitive base salary + uncapped commission - Insurance fully covered by company - Generous PTO package Company Description

Role Description This role is crucial for driving revenue growth by building and managing strategic partnerships with publishers. As a key leader, you will collaborate across teams to align goals, ensuring that the company not only meets but exceeds sales targets. Your ability to thrive in a dynamic work environment will be vital to navigating challenges and seizing opportunities within the publisher landscape. Ultimately, this position allows you to make a significant impact on our growth trajectory through innovative partnership strategies. Accountabilities - Develop and execute strategies to achieve revenue targets and expand our publisher network. - Identify, prospect, and secure partnerships with enterprise-level publishers. - Collaborate closely with internal teams to ensure alignment in client communications and goals. - Consistently exceed sales targets and performance KPIs. - Maintain accurate and up-to-date account and opportunity plans. - Build and manage a strong sales pipeline with clear forecasting. - Foster long-term relationships with key stakeholders throughout the sales cycle. Qualifications - 8+ years of experience in publisher sales with a strong track record of success. - Proven experience working with technology platforms. - Ability to thrive in a fast-paced, startup environment. - Exceptional communication and presentation skills. - Energetic, driven, and passionate about building meaningful client relationships. - Strong experience managing complex sales cycles. Benefits - Work from anywhere - Competitive base salary + uncapped commission - Insurance fully covered by company - Generous PTO package Company Description