Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role The Account Director II - Channel Management assumes Leadership of the Partner’s experience with the standard Lumen Enterprise Acquire and Customer Success policies, processes, and tools as well as those created specifically for the Partner Channel. The responsibilities include building, growing, and maintaining mutually beneficial relationships with the right strategic Partners to expand our market share. This role identifies, recruits, and manages an assigned account base of indirect sales, telecommunications partners to generate revenue by executing channel programs. The Account Director II is responsible for selling new and existing company products and services, targeting business to business clients. The Main Responsibilities - Drive inflight sales opportunities with Partner/Customer/Internal teams - Develop and implement opportunities to cross-sell and up-sell accounts, increasing overall revenue spend by targeted customers. - Create account plans and strategies to win new business from existing customers. - Solution pricing review and negotiation - Develop sales in designated account base by working with partners to identify new sales opportunities. - Responsible for Funnel, Promo, Spiff and Deal reviews - Define solution design, Pricing strategy, DSR for marketing promo, OM engagement - SFA opportunity creation and Funnel Management - Partner Engagement – New partner activation, dormant partner reactivation, relationship building - Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet and exceed quota requirements. - Manage and serve as the escalation path for end customers and partners to ensure superior customer experience. - Coordinate and deliver training and on-boarding programs for Partners to ensure sales readiness for company products and processes, including product and systems training. - Coordinate with Inside Sales on partner sales opportunities, prepare customer presentations, and coordinate with internal groups (sales engineering, product, etc.) during the sales process. What We Look For in a Candidate - 9+ years of related experience - Proficient understanding of company’s telecommunications products and network capabilities - Valid driver license as role may require driving to customer and/or partner meetings. - Ability to travel an average of 25% Preferred Qualifications: - Bachelor’s or master’s degree in business, marketing, or related field with 9+ years of related experience. - Proven success of building strong relationships and partnerships. - Advanced understanding of company’s telecommunications products and network capabilities. - Advanced knowledge of company financial measurements, telecommunications industry, and indirect sales model Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $107,499 - $143,325 in these states: GA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote Requisition #: 341648 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• Own and develop a strategic enterprise territory across Germany/DACH • Drive net-new business and expand AppZen’s footprint within large, complex organizations • Build and execute detailed account plans across multiple business units and buying centers • Maintain a strong pipeline focused on high-value enterprise opportunities • Manage long sales cycles (6–12+ months) with large deal sizes • Lead value-based, executive-level conversations with CFOs, Finance Directors, and Procurement leaders • Navigate complex procurement processes and global buying committees • Deliver compelling presentations and product demonstrations to senior stakeholders • Collaborate cross-functionally with Sales Engineering, Product, and Leadership • Partner with regional system integrators, resellers, and strategic partners

• Raise awareness and generate interest for Jama Connect through targeted emails, video recordings, cold calling and social outreach to prospective customers. • Own the message and properly position the value of Jama Connect to prospective customers on an individual basis. • Manage new business and expansion accounts, and identify top individual prospects for targeted outbound efforts. • Maintain a consistently high level of outbound effort in a remote-first environment. • Gather & analyze intelligence about the market, identifying trends about key prospects. • Participate in regular planning, strategy, and training meetings with our horizontal industry team. • Model good sales practices and maintain accurate opportunity records. • Analyze and interpret pipeline data, identifying trends to more accurately predict deal cycles. • Other duties as assigned.

• Support the Director of Business Development in achieving revenue and growth targets • Prospect and outreach for new potential partners to drive new partnerships • Help with growing established partnerships • Serve as the primary point of contact for all onboarding, legal, and setup requirements • Collaborate with the sales team to develop tailored media plans and proposals • Manage the collection of creative assets, tracking, and ad verification from clients and agency contacts • Oversee order creation and management • Process insertion orders and ensure compliance with requirements • Coordinate with internal teams to project manage all elements required for campaign execution • Partner with internal teams on billing reconciliation • Assist the sales team in upselling and renewing business