• Engage patients through scheduled telephonic and virtual care encounters • Support patients participating in Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM) programs • Provide education regarding chronic disease management, medications, preventive care, and wellness goals • Review patient-reported concerns and escalate clinical issues according to established protocols • Assist with care coordination activities, including referrals, follow-up appointments, and post-discharge outreach • Promote patient adherence to prescribed treatment plans and self-management strategies • Maintain accurate and timely documentation in accordance with CMS, payer, and organizational requirements • Partner with pharmacists, providers, and care team members to improve patient outcomes and engagement • Contribute to quality, compliance, and patient satisfaction initiatives

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr. Manager, National Account Agency Operations LOCATION: Remote with travel up to 75%. Opportunity to work in available office space at a regional GEICO office. GEICO seeks highly motivated and experienced Sr. Manager, National Account Agency Operations to join our team. The successful candidate will directly report to a National Account Director and will be responsible for working within a discrete group of key accounts and creating and implementing strategic account plans to increase sales profitability, written premium and policies in force. This exciting role will have a direct influence and impact on GEICOs market share in America’s largest agencies. RESPONSIBILITIES: - Manage account call center locations, assist with broad reach and other electronic group training and advancement campaigns. - Develop and maintain strong working relationships with key account location managers, producers and account influencers to influence preference for GEICO and their affiliate products. - Build, execute and present location specific strategic account plans, and forecasts to achieve company objectives and sales targets supporting the NA Director strategic roadmap for specific accounts and products. - The chosen candidate should possess executive communication and negotiation skills and a strong ability to collaborate and build relationships with customers and internal teams from corporate headquarters to regional to individual office locations. - Responsible for working with all GEICO product lines i.e. Private Passenger Auto, Commercial Auto & Trucking - Collaborating with the GEICO distribution and process teams to share and execute growth strategies, provide process guidance, and spend time with field and inside reps engaging National Account agency locations. - Facilitates calibration sessions with Field and Inside sales resources to build consistency on the execution of NA account strategies, call subject consistency and other growth/quality initiatives - Coordinate sales strategies clearly and accurately with AOM field counterparts to ensure NA account strategies are cascaded appropriately into all relevant deployments - Communicate regularly with, and to customers and GEICO Field and Inside sales leadership to proactively identify and address any concerns or issues while maintaining excellent customer service. - Collaborate closely cross-functionally with internal teams such as service, underwriting, sales support, and IT to ensure roadmaps and communication for key initiatives and projects remain aligned and well distributed to key function team members. - Establish additional target agencies with similar operating characteristics as resources and experience allow. - Monitor and report on sales performance, identifying areas for improvement and recommending appropriate actions to remediate performance. - Work with your Director to establish staff execution plans to grow production to goals in assigned locations, and territories/states. - Support and execute innovative and practical solutions with go-to-market strategies across all sales deployment groups for commercial and personal lines products. - Regularly monitor Agency onboarding and enablement, collecting and elevating opportunities to improve the agent experience, driving preference and sales. QUALIFICATIONS: - 3 + years of experience as an sales resource involved with large, complex customers. - Bachelor's degree in a business or related field - Proven track record of successfully developing and translating sales strategy into results. - Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve both short-and-long term strategic goals. - Attention to detail and ability to adapt to ongoing change. - Exceptional written, verbal communication and presentation skills. - Compliance with GEICO’s driving standards and/or policy. PREFERRED QUALIFICATIONS: - 7+ years of experience in the personal and commercial lines and related coverages in all sizes and shapes of agencies. - MBA or similar advanced degree is preferred. #LI-MA1 Annual Salary $121,975.00 - $189,625.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. - Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. - Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. - Access to additional benefits like mental healthcare as well as fertility and adoption assistance. - Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

• Serves as the internal customer advocate and strategic business leader for assigned accounts, balancing and driving alignment between the customer’s needs and Thermo Fisher’s priorities. • Establishes and leads account governance frameworks including, KPI reporting, communication channels, and escalation pathways to improve execution and transparency. • Develops and maintains strong business relationships by understanding the customer’s organization, supply chain structure, and commercial needs. • Identifies customer decision-making structures and supports implementation and execution of MSAs and supply agreements. • Ensures expected service levels are delivered and that required planning, technical, and commercial information is effectively exchanged between organizations. • Leads Voice of Customer (VOC) engagement for assigned accounts and develops action plans to address feedback. • Leads cross-functional alignment across Commercial, Operations, Finance, and Product Management to develop and execute account strategies and resolve complex business challenges. • Facilitates regular business review meetings and ad hoc communications with customers. • Ensures compliance with Manufacturing Supply Agreements (MSAs) and contractual commitments. • Develops executive-level communications to convey performance, risks, and strategic opportunities. • Supports negotiations of supply and quality agreements in collaboration with Commercial and site leadership, assessing financial and operational implications. • Prepares and submits commercial proposals for additional products, services, specials, and customer-requested changes outside of standard scope. • Ensures pricing updates, annual reviews, and contractual terms are implemented in compliance with MSAs. • Leverages relationships with assigned customers to identify and drive incremental growth opportunities. • Partners with Commercial and Product Management to assess and implement new business opportunities. • Facilitates internal communication of new project requirements and supports customer engagements and site visits. • Promotes site capabilities and portfolio strengths to expand share of wallet. • Supports and oversees specials and custom product projects to ensure successful, on-time delivery. • Participates on project teams responsible for commercial and operational alignment. • Evaluates business performance and identifies technical or operational solutions to address process or supply challenges. • Contributes to PPI and Operational Excellence initiatives. • Participates in capital and process improvement projects representing Business Management. • Leads customer-related initiatives (e.g., pricing projects, supply improvements, task forces) and drives to completion. • Ensures customer demand forecasts are accurately represented in the SIOP process and reflected in long-term planning models. • Supports development of annual revenue budgets and monitors performance against targets. • Identifies risks and opportunities within demand forecasts and collaborates with customers and internal teams to mitigate risk. • Leads development of executive-level business cases, presentations, and strategic recommendations to influence senior leadership decision-making. • Tracks revenue from projects, technical changes, and supplementary services. • Partners with Commercial and Finance to address overdue invoices and resolve financial discrepancies. • Ensures contractual milestones (pricing, payment terms, forecasting, etc.) are implemented appropriately. • Supports margin improvement through pricing analysis and commercial strategy recommendations. • Drives continuous improvement in forecast accuracy and overall portfolio profitability for assigned accounts.

Powering Performance Marketplaces in Digital Media QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks. Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results. Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience. We believe in: - The direct measurability of digital media. - Performance marketing. (We pioneered it.) - The advantages of technology. We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel. Job Category The Director of Partner Onboarding & Relationships is responsible for leading the end-to-end onboarding, activation, and successful launch of new lender partners within the 360 Finance marketplace. This role ensures new partners are efficiently integrated, operationally ready, and positioned for strong early performance on the platform. The Director owns the onboarding lifecycle - from post agreement kickoff through first funded loans - working closely with product, engineering, operations, customer service, and partner stakeholders to deliver a smooth, predictable, and scalable onboarding experience. The role also maintains ongoing relationships with newly onboard partners to ensure stability, issue resolution, and readiness for long term success. Responsibilities New Partner Onboarding & Launch - Own the full onboarding lifecycle for new lender partners, from initial engagement through successful program launch. - Serve as the primary point of coordination for new partners during onboarding, ensuring clear timelines, responsibilities, and expectations. - Lead onboarding kickoffs and manage partner readiness across technical, operational, compliance, and commercial dimensions. - Ensure partners meet launch criteria and are fully enabled prior to going live on the marketplace. Cross Functional Execution & Delivery - Coordinate closely with product, engineering, operations, customer service, legal, and compliance teams to deliver timely and high-quality partner launches. - Translate partner requirements into clear internal execution plans and track progress against onboarding milestones. - Proactively identify and resolve onboarding risks, dependencies, and blockers. - Drive continuous improvement of onboarding processes, documentation, and tooling. Early Performance Monitoring & Stabilization - Monitor early performance of newly onboarded partners, including approval rates, funded volume, and operational metrics. - Partner with lenders and internal teams to address early performance issues and optimize launch outcomes. - Ensure partners are fully supported through the transition from onboarding to steady state relationship management. - Develop feedback loops to capture onboarding learnings and improve future partner launches. Partner Relationship Management (Post Launch) - Maintain strong relationships with newly launched partners to ensure operational stability and satisfaction. - Serve as an escalation point for onboarding related and early-stage partner issues. - Lead initial postlaunch reviews to assess performance, alignment, and next step opportunities. - Transition partners smoothly into long term relationship ownership as appropriate. Requirements - 8+ years of experience in partner onboarding, partner operations, fintech, lending, or financial services. - Proven experience leading complex partner integrations or onboarding programs. - Strong understanding of consumer lending, loan origination workflows, and marketplace platforms. - Experience managing cross functional delivery with product, engineering, and operations teams. - Demonstrated ability to manage multiple concurrent partner launches. - Strong analytical, organizational, and stakeholder management skills. The expected salary range for this position is $100,00 USD to $140,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits. #LI-REMOTE QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law. Please see QuinStreet’s Employee Privacy Notice here.