Enterprise Holdings logo
Enterprise Holdings

Enterprise Mobility is North America’s largest rental car company, offering locations within 15 miles of 90% of the U.S. population. As an employer, Enterprise is proud to offer

Customer Service Representative

Location

California

Posted

78 days ago

Salary

0

Seniority

Entry Level

No structured requirement data.

Job Description

Customer Service Representative

Enterprise Holdings

Title: Customer Service Representative Location: San Jose United States Job Description: Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. Opening available at the following branch location: - Enterprise San Jose Airport This is a part time position with a starting rate of pay $21.15 / hour based on a 40 hour workweek. We offer a robust Benefits Package including, but not limited to: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug, Dental and Vision) - Life Insurance - Training and development Must be able to work 40 hours per week from 230pm-11pm Thursday-Monday (Tuesdays & Wednesdays off) Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities - Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors - Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned - Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone - Meet and greet customers in a friendly and timely manner - Provide directions and general assistance - Assist to assess condition of rental upon return - Process returns, check-ins and exit kiosk transactions - Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed - Understand and communicate rental terms and conditions, vehicle features and other services - May sell optional protection products, upgrades, fuel options and other additional equipment - Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance - Clean vehicle interior and exterior by hand or by operating washing equipment when needed - Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing - Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications - Must be at least 18 years old - High school diploma or GED equivalent required - Some college preferred - Must have at least 6 months prior customer service retail or administrative support - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. - Must be able to work 40 hours per week from 230pm-11pm Thursday-Monday (Tuesdays & Wednesdays off). We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Related Job Pages

More Customer Support Jobs

nemetschek logo

Specialist, Customer Support

nemetschek

Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.

Customer Support78 days ago
Full TimeRemoteTeam 1,001-5,000

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction professionals everywhere. We believe that teamwork is the ultimate long-term competitive advantage, and we hire those who can remain committed to company-wide results which create value for our customers. This means that every employee needs to be willing to roll up their sleeves and do good work to ensure the company (not just a department or individual) accomplishes its goals. About the role: Like interacting with people? You’ll have plenty of opportunities as you answer incoming phone calls and emails from new customers. Being comfortable answering questions about our products or to place an order is essential since you will serve as first line of escalation for issues with internal partners and external customers. You’ll create new sales orders and quotes for customers and will need to demonstrate strong attention to detail and a solid grasp of sales policies and best practices. In this role, you’ll be one of the first interactions our customers will experience with us – being friendly and helpful is a must. Do you have a growth mindset? You should have some flexibility because multi-tasking and collaboration is a normal part of the day. This could include assisting customers with unique account or purchasing needs, working interdepartmentally to support Bluebeam philosophies and goals and assisting teammates who perform different tasks within Customer Support. Here’s what we’d like to see in you: - 1-2 years in a customer service, phone center or order entry position - Experience working both remotely and in an office environment is preferred - Proficient with MS Office applications. Experience with CRM and ERP systems (Salesforce and NetSuite especially!) preferred - Comfortable learning new technology - Extremely organized and detail oriented - A self-starter who is ready, willing, and able to own and prioritize multiple tasks. - Must be flexible and able to adapt to changes quickly - Strong interpersonal skills - Exemplary verbal and written communication skills - Team player who is willing to help others - BA/BS degree preferred but not a deal breaker - If you think you are a good match for the Bluebeam team, please send us the following: - Your Resume - (Optional) Some sort of personalized introduction for us. This could be a cover letter, a few bullet points about yourself, a comic strip you’ve drawn - anything that tells us a bit about you AND why you want to work here. What we offer: - People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity – Nemetschek  - Competitive compensation and benefits package - 100% paid medical premiums for employees, 80% paid for dependents  - Fully vested 401K right from the day you start - Generous PTO, including sick/mental health & volunteer days  - Free & unlimited access to BetterUp Care, a well-being platform  - Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs  - Opportunity for continuous professional development - Free & unlimited access to LinkedIn Learning  - Up to $5K annual education reimbursement (after 1 year tenure) Below is our DEIBA (Diversity, Equity, Inclusion, Belonging, and Accessibility) mission statement: Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.​ ​​​​​​​ About Bluebeam The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK. Come design and build your future with us! Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply. The base pay range for this position is: $47,800 - $57,300 #Bluebeam #LI-Remote #LI-CAR1

United States
$47.8K - $57.3K / year
Job Closed

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel. Key Responsibilities - Coordinate communication between clients and travel providers to resolve questions and issues. - Manage administrative tasks related to booking confirmations, cancellations, and refunds. - Ensure all client data and itinerary details are accurate and up to date. - Provide clear, step-by-step assistance to clients regarding travel regulations and policies. - Collaborate with the remote team to streamline service processes and improve client satisfaction. Ideal Candidate - Detail-Oriented: You pay close attention to dates, names, and specific travel requirements. - Strong Communicator: You can explain complex travel information simply and clearly. - Self-Motivated: You thrive in a remote environment where you manage your own workflow. - Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential. - Passion: An interest in the travel industry and helping others explore the world. What We Offer - Remote position with a flexible schedule. - A collaborative culture that values your input. - Full training provided to ensure your success. - Competitive travel perks and benefits.

United States
Journey with Haylee logo

Remote Client Support Coordinator

Journey with Haylee

Great Fit For: Stay-at-home parents Military spouses Hospitality or customer service backgrounds Individuals seeking flexible remote work Anyone who enjoys organization and travel-related experiences What Happens Next? Selected applicants will be invited to a brief informational session where we'll provide: A closer look at day-to-day responsibilities Training and support details Available tools and resources Next steps and onboarding information Apply Today: If you enjoy helping people, staying organized, and being part of meaningful travel experiences, we'd love to connect with you.

Customer Support78 days ago

Looking for a flexible remote role you can do from home? We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. What You'll Be Doing: - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish What We're Looking For: - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn Experience in customer service or coordination is helpful, but not required Why This Role Stands Out: - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For: - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home Location Requirement: Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply Today If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

United States
Job Closed

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel. Key Responsibilities - Coordinate communication between clients and travel providers to resolve questions and issues. - Manage administrative tasks related to booking confirmations, cancellations, and refunds. - Ensure all client data and itinerary details are accurate and up to date. - Provide clear, step-by-step assistance to clients regarding travel regulations and policies. - Collaborate with the remote team to streamline service processes and improve client satisfaction. Ideal Candidate - Detail-Oriented: You pay close attention to dates, names, and specific travel requirements. - Strong Communicator: You can explain complex travel information simply and clearly. - Self-Motivated: You thrive in a remote environment where you manage your own workflow. - Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential. - Passion: An interest in the travel industry and helping others explore the world. What We Offer - Remote position with a flexible schedule. - A collaborative culture that values your input. - Full training provided to ensure your success. - Competitive travel perks and benefits.

United States