• Play a crucial role in Stryker's Transformation Strategies business. • Support Stryker's offense in the ASC & NT markets. • Manage relationships, influence, and collaborate with both key internal stakeholders and external customers. • Coordinate with 6+ ASC Regional Sales Managers to address customer inquiries and requests post-deal close. • Troubleshoot and resolve customer and internal partner issues e.g., purchase orders, pricing, freight, etc. • Manage a diverse portfolio of ASC & NT customers and ensure high customer satisfaction. • Establish and maintain partnerships across finance, sales operations, and other teams to fulfill customer needs. • Lead or partner with internal teams to enhance scalable processes. • Collaborate with Customer Solutions functional leaders. • Partner with sales and senior leadership to drive operational excellence. • Provide regular reporting to leadership on progress toward organizational goals. • Develop and manage monthly postsale pod meetings. • Promote a culture of diversity, equity, inclusion, transparency, and ethical behavior.

Role Description The Drug Pipeline Pharmacy Technician serves as a critical member of the Drug Information team, responsible for synthesizing and delivering accurate, market trend deliverables to internal entities. This role ensures the integrity of drug pipeline maps, market trend analysis, and formulary documentation while maintaining compliance with regulatory standards. The position will create draft reviews for submittal to the Manager of Drug Information for approval prior to delivery to the drug information team. The Drug Pipeline Pharmacy Technician is a highly independent and structural role within the drug Information team. This member is responsible for monitoring and identifying market changes and trends to enable the drug information team to prepare dependent materials for P&T review. This member is also responsible for developing key deliverables for internal and external clients expressing pipeline trends and timelines. Responsibilities - Develop and deliver accurate market trend analyses, drug pipeline maps, and formulary documentation for internal and external stakeholders. - Ensure the integrity, accuracy, and consistency of formulary-related deliverables across all outputs. - Monitor and synthesize market and pipeline trends to support strategic and operational decision-making. - Maintain compliance with applicable regulatory and organizational standards in all formulary materials. - Prepare and coordinate draft reviews for submission to the Manager of Drug Information. - Incorporate feedback and revisions to finalize deliverables prior to distribution. - Collaborate cross-functionally to align drug pipeline deliverables with business and clinical objectives. - Perform other duties as assigned. Qualifications - High School Diploma or GED - National Certification as a Pharmacy Technician in good standing - Minimum 2 years of experience in drug information, formulary management, or managed care pharmacy. - Prior involvement in pipeline monitoring and formulary strategy development (preferred). - Experience collaborating with analytics and finance teams for rebate and formulary optimization (preferred). Job Skills Required - Regulatory Awareness: Understanding of FDA regulations, safety alerts, and compliance requirements for formulary processes. - Technical Proficiency: Familiarity with drug information databases (e.g., Medispan, First Data Banks) and formulary management tools. - Data Analytics: Ability to interpret formulary data structures and communicate data effectively with finance and analytics teams. Proficiency in Microsoft Excel is required. - Communication Skills: Excellent written and verbal communication for preparing informational materials and presenting to committees. - Collaboration: Ability to work effectively with clinical, financial, and operational teams to align formulary decisions with organizational goals. - Problem-Solving: Strategic thinking to balance clinical and financial considerations in formulary development. Compensation $23.00-26.00 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

• Lead and execute end-to-end Customer Success (CS) project initiatives, taking direct responsibility for building deliverables, developing analyses, structuring materials, designing workflows, defining processes, and implementing proposed solutions; • Translate business objectives and customer experience needs into structured action plans, defining scope, timeline, budget, resources, and success metrics; • Coordinate and facilitate project meetings, ensuring effective communication among involved teams and follow-up on agreed actions; • Conduct risk analyses and identify potential obstacles to successful project implementation, proposing mitigation measures. • Monitor project progress and keep stakeholders informed about status, challenges, and key decisions; • Support the identification and evaluation of external vendors when needed to provide additional resources or specialized expertise; • Contribute to documentation, continuous improvement, and standardization of processes related to project management and customer experience.

• Review and abstract lease agreements, amendments, and related documents. • Maintain accurate data in Leasecake and internal trackers. • Coordinate rent, CAM, utilities, and operating expense payments. • Track commencements, expirations, renewals, and obligations. • Ensure compliance and support ASC 842 reporting. • Act as point of contact for landlords, brokers, and legal teams.