• Process real estate transactions-all types of deals (Buying, Listing, Leases, Builder) in Lonewolf software. • Send commission invoices to lawyers and co-operating brokerages. • Follow up with other brokerages and lawyers regarding commission cheques. • Communicate with Branch Managers, Administrators and Accounting regarding trades and agents’ requests. • Remind and follow up with agents about submitting paperwork (i.e. listing agreements) for deals processing and any other tasks related to the daily function of the deals processing department. • Candidate should know how to read and understand an Agreement of Purchase and Sale, Agency forms (i.e. buyer representation), FINTRAC ID etc. • Respond to all agent emails on a timely basis. • Other duties as assigned by Management.

• supports the configuration and administration of the ResWare platform • primary intake point for ResWare-related ServiceNow tickets • responsible for analyzing requests and routing work • perform routine and lower-complexity configuration tasks • communicate with internal users to clarify requirements • maintain accurate records of configuration changes • escalate complex issues to the Senior Operations Analyst

• Coordinate and process domestic and international business travel arrangements for three Executive Directors using Concur • Monitor traveler itineraries and logistics, proactively addressing schedule changes and disruptions • Collect, compile, and present travel-related documentation for executive review and/or signature • Maintain accurate travel records and provide status visibility to executives and stakeholders as needed • Prepare and submit expense reports in Concur in a timely and accurate manner • Reconcile corporate credit card charges; research and resolve discrepancies as needed • Manage and prioritize executive calendars in Microsoft Outlook to ensure efficient use of time • Schedule and coordinate meetings across multiple stakeholders, priorities, and time zones • Draft, edit, and maintain professional electronic and written communications (e.g., emails, memos, correspondence) • Coordinate with appropriate focal points to support acquisition and maintenance of office resources • Plan and execute logistics for executive-level internal and external events

• contributes to administration of utilization management. • performs varied activities and moderately complex administrative/operational/customer support assignments. • provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. • provides exceptional customer service to providers, including completing all necessary paperwork, documentation and forms; meet or exceed monthly individual and team goals. • acts in accordance with Humana's ethics and compliance policies and connects industry and regulatory changes to our strategy. • meets established expectations and takes responsibility for achieving results; encourages others to do the same. • employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. • sees opportunities to contribute and takes the initiative to create solutions.