Role Description Are you looking for a remote career that combines flexibility, collaboration, and professional growth—while allowing you to make a meaningful impact? AO is a service-driven organization committed to delivering exceptional client support within a fully virtual environment. As we continue to grow, we’re seeking motivated, detail-oriented professionals who thrive in remote settings and take pride in delivering high-quality service. This role offers the freedom to work from home, maintain a flexible schedule, and contribute directly to client satisfaction and long-term success. You will play a key role in ensuring clients receive timely, accurate, and professional support. You’ll collaborate with a distributed team, manage client interactions, and help enhance service processes—all within a fully remote environment. This role is ideal for individuals who are organized, proactive, and confident working independently while staying connected to a virtual team. Key Responsibilities - Manage client support operations remotely, ensuring inquiries are resolved efficiently and accurately - Collaborate with team members through virtual communication tools to address client needs - Maintain detailed and accurate records of client interactions and resolutions - Identify opportunities for process improvement and contribute to enhancing service systems - Build and maintain strong, professional client relationships through personalized support - Uphold company standards for professionalism, accuracy, and client care Qualifications - Strong computer skills and comfort with virtual communication platforms - Excellent written and verbal communication skills - Self-motivated with the ability to manage responsibilities independently - Strong organizational skills, attention to detail, and follow-through - Prior experience in client support, customer service, or a related field (preferred, not required) - Genuine commitment to delivering exceptional service and building long-term relationships Benefits - 100% Remote Work: Enjoy the flexibility and convenience of working from home—no commute required. - Flexible Schedule: Create a schedule that supports work-life balance while meeting performance expectations. - Supportive Team Environment: Join a collaborative, success-driven team that values communication, accountability, and growth. - Professional Development: Access ongoing training, mentorship, and advancement opportunities. - Performance-Based Compensation: Earn competitive income based on your contributions and results. - Meaningful Work: Make a real impact by improving client experiences and supporting long-term success. Ready to Get Started? If you’re ready to build a flexible, work-from-home career where your skills matter and your impact is valued, we encourage you to apply today. Join AO as a Remote Client Support Manager and grow your career—while helping clients succeed from anywhere.

Role Description Personas con actitud y con capacidad de trabajar en equipo. Con interés de crecer y hacer una línea de carrera a través del rubro de call center. Qualifications - Vocación por la atención al cliente via telefonica. - Tener disponibilidad para trabajar full time - turno PM. Requirements - Recibir llamadas de nuestros clientes móvil y brindar una excelente atención. - Generar el ofrecimiento de los servicios y productos hogar al terminar la atención. Benefits - Sueldo básico s/1130 - Bono Indicador de s/500 - Comisiones Ilimitadas - Ingreso a planilla COMPLETA desde el primer día de gestión. - Pagos quincenales y puntuales. - Capacitación remota y pagada. - Línea de carrera (desde el 3er mes de gestión). - Crecimiento sostenible (capacitación constante, coaching, línea de carrera). - Convenios especiales pensando en tus necesidades y las de tu familia (Cine, Universidad, Cooperativas, Despistajes, Viajes y mucho más).

Overview The Client Support Specialist provides frontline support to customers/dealers seeking or managing home improvement loans. This role provides support, information, and solutions professionally and courteously. This role is responsible for handling inbound calls, addressing customer and dealer/contractor inquiries, assisting with application and funding inquiries, document processing, resolving issues, and ensuring an excellent customer experience. This position is 100% remote. This position pay an hourly rate of $25.10 per hour. Responsibilities - Answer inbound calls, emails, and chats from customers. - Make outbound calls, emails, and communicate with customers. - Identify customer needs and provide appropriate solutions. - Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and following up to ensure resolution. - Document all customer interactions accurately in the system of record (PLAT). - Follow call scripts and guidelines, ensuring compliance with company policies and policies/procedures, state/federal regulations, and privacy laws (e.g., ECOA, FCRA, etc.) - Meet individual and team performance goals (e.g., call handling time, customer satisfaction scores). - Coordinates with underwriting, funding, and contractor support teams to resolve complex issues. - Escalate unresolved issues to appropriate departments or supervisors. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Participate in training and development activities to stay current with company offerings and systems. - Become a Subject Matter Expert (SME) with products, rates, and promotions, including qualification guidelines. - Other duties as assigned by leadership. Qualifications - High school diploma or GED required; additional education is a plus. - 2+ years’ experience in a call center or customer service role (financial services preferred). - Understanding of home improvement lending or consumer finance (a plus). - Proficient with CRM tools and Microsoft Office. - Strong verbal and written communication skills. - Ability to handle high call volumes and multitask effectively. - Customer-focused mindset with problem-solving abilities. - Demonstrates resilience and the ability to navigate and overcome challenges in a fast-paced work environment. Certifications, Licenses, and/or Registration N/A Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. EEOC Lakeview Loan Servicing, LLC. is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

Role Description This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support. Qualifications - Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction - Experience in enhancing Customer Experience and maintaining excellent client relationships - Exceptional communication, problem-solving, and interpersonal skills - Proficiency in using customer relationship management (CRM) tools and relevant technology - Capable of working independently in a remote environment - Prior experience in the hospitality or travel industry is a plus What We Offer: - Flexible remote schedule - Training and access to booking tools - Supportive team culture - Income-earning possibilities based on performance - Travel discounts and perks $25,000 - $65,000 a year Compensation & Benefits: Flexible Schedule: Work full-time or part-time from anywhere. Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives. Training & Certification: Gain access to ongoing education and industry support. How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.