• Support the definition of product requirements, user stories, and acceptance criteria to guide development • Collaborate with engineering and design teams to ensure smooth planning, execution, and delivery of product features • Participate in customer discovery efforts, including interviews, research, and feedback analysis to understand user needs and pain points • Track and analyze product adoption, usage, and performance metrics to inform product decisions and improvements • Assist in sprint planning, backlog grooming, and QA testing cycles to ensure high-quality releases • Document product decisions, workflows, and release notes for internal and customer-facing stakeholders • Partner cross-functionally with Sales, Marketing, Support, and Customer Success to gather insights and ensure alignment • Contribute to product roadmap discussions by bringing forward insights, data, and customer feedback • Learn and apply product development frameworks, best practices, and PatientNow product standards • Foster a culture of collaboration, continuous improvement, and customer empathy

Role Description Alpha Omega is looking for experienced Product Managers to join our team. On the team, it is traditionally the responsibility of the product manager to be the voice of the business. In this case, the “business” is most likely RAIO. Due to the project's close relationship with colleagues at RAIO IDEA, product teams often have close collaboration with a representative(s) of the business. Therefore, the projects Product Managers are less needed to voice the needs of the business and more needed to balance the needs of the business, users, and technology. This balancing of business, user, and technology needs constitutes whole product thinking. Product Managers are ultimately responsible for advocating for the product. They are more concerned about whether the team is building the right software to solve the right problem than if what they are building is “on schedule” or meeting requirements. Product Managers constantly ask themselves the question, “Is my team focusing on the most valuable thing for the product?” Key Responsibilities - Owns product strategy; creates and continuously updates an outcome-oriented product roadmap that reflects current product priorities. - Acts as the main conduit of information between the product team and stakeholders; communicates how the product will or does deliver business and user value. - Manages stakeholder expectations. - Prioritize what the product team should focus on by balancing business, user, and product needs. - Identifies, evaluates, and implements mitigations to product risks. - Runs “Lean Experiments” to test product assumptions, with a bias towards running those experiments in user interviews or deployed software environments. - Participates in user research efforts; encourages human-centered design thinking. - Writes small user stories with detailed acceptance criteria that engineers can implement into product features. - Advocates for frequent releases to production; supports continuous delivery by quickly conducting acceptance testing on user stories. - Measures success of features and product value by gathering metrics; values outcomes over outputs. Role - Facilitates Lean product delivery (Build, Measure, Learn cycle). - Build: Writes small user stories with detailed acceptance criteria that engineers can implement into product features. - Advocates for frequent releases to production; supports continuous delivery by quickly conducting acceptance testing on user stories. - Measure: Measures success of features and product value by gathering metrics; values outcomes over outputs. - Learn: Participates in user research efforts; encourages human-centered design thinking. - Adjusts strategy, roadmap, and backlog based on learning from user research. Required Qualifications - 5 years’ experience as a Product Manager &/or Product Designer. - Can distinguish between questions for which they can find the answer, and those that require an expert. - Lean Mindset: Thinks in small, incremental changes to the product rather than major milestones. - Easily builds trust with product teams and stakeholders. - Can differentiate between stakeholder ideas, business requests, and legal/policy considerations; understands that “specifications” or “requirements” are not validated features. - Can understand complex business domains and policy, synthesizes that information quickly and identifies patterns. - Can translate technical considerations to a non-technical audience. - Can identify when a product requires additional resources to achieve business goals and communicates those needs early to leadership. - Intellectually curious and open to learning. - Enjoys making sense of complex domains and wonky policy. - Flexible to changing priorities, especially those based on new policies or executive orders. - Forms strong opinions backed by research, but is open to changing those opinions with new evidence. - Works as a member of a balanced product team rather than as a team manager; enjoys working in a collaborative environment. Preferred Experience/Skills - Bachelor’s Degree. - Active or recent previous DHS experience highly desired. Salary and Benefit Information The likely salary range for this position is $120,000 - $135,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. Benefits - PTO including paid parental, military, and bereavement leave. - Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year). - Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan). - Life Insurance, STD/LTD term disability coverage, with employer paid premiums. - 401 (k) plan with a match that is 100% vested after you complete two years of service. - FSA/DFSA/HSA flexible benefit plans. - Annual Tuition & Professional Development Reimbursement benefit. Culture and Values Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)—we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work. Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank-you for their impact.

• Become a part of our caring community and help us put health first • Convey product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog • Allows for moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors • Understand the Traditional Mail Order operating system and how it integrates with other applications to provide the best outcome for the business • Maximize value of product created by Agile team • Collaborate with partners and the development team to ensure that the development team builds the right product, in the right order, within budget and meets the deadline • Be a primary contact for information, work prioritization, and decision-making • Begin to influence department's strategy • Make decisions on moderately complex to complex issues regarding technical approach for project components, and perform work without direction • Exercise considerable latitude in determining goals and approaches to assignments

Become a part of our caring community and help us put health first The Senior Pharmacy Product Owner conveys product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Pharmacy Product owner understands the Traditional Mail Order operating system and how it integrates with other applications to provide the best outcome for the business. The Senior Pharmacy Product Owner maximizes value of product created by Agile team. Collaborate with partners and the development team to ensure that the development team builds the right product, in the right order, within budget and meets the deadline. Be an Agile team's primary contact for information, work prioritization, and decision-making. Begin to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and perform work without direction. Exercise considerable latitude in determining goals and approaches to assignments. Use your skills to make an impact Preferred Qualifications - Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies - Experience in IT business analysis to include artifacts development - Previous product and project management experience - Experience problem solving and consultation within complex environments - Facilitate cross-functional teams' efforts - Strategic thinking and business planning capabilities; organized and detail-oriented - Excellent verbal and written presentation skills with ability to communicate effectively across all levels of the organization - Ability to prioritize and handle multiple tasks with concurrent deadlines - Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel - Knowledge of Azure Dev Ops (ADO) and Jira Align Preferred Qualifications - Certified SAFe® 5 Product Owner/ Product Manager (If you do not already have the certification, you will obtain it within 6 months of hire) - Experience working in agile/scrum methodology environments to include user story writing, grooming, refinement, sprint planning etc. to deliver high-quality product solutions improving team velocity and speed to market - Bachelor's Degree of Business Administration, Computer Science or a related field Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $94,900 - $130,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-30-2026 About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.