For 39 years, DSI has provided enhanced value that delivers results for our clients and partners.
Simulation Developer – Instructional Designer, Bilingual Preferred
Location
United States
Posted
148 days ago
Salary
0
Seniority
Mid Level
Job Description
Simulation Developer – Instructional Designer, Bilingual Preferred
DSI
- Design simulations using tools like Articulate Storyline and Rise - Build training that matches real call flows, tools, and customer issues - Work with stakeholders to fix gaps and improve performance - Use feedback and data to refine your content - Help roll out new training in our Learning Management System (LMS) and support users when needed
Job Requirements
- 2+ years in instructional design or call center training
- Spanish/English bilingual is a strong plus
- Strong skills in simulation tools (Articulate, Captivate, etc.)
- Comfortable working with LMS platforms (SCORM/xAPI experience is a plus)
- Strong communicator who can break down complex processes
- Able to travel 30–50% and work independently
Benefits
- Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities, we prefer to promote from within!
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