Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.  Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

• Support flagship accounts by executing technical work aligned to pre-defined goals across adoption, risk reduction, and operational maturity. • Work directly in customer environments to tune detections to ensure alerts are valuable and actionable. • Assist in analyzing findings and security events by gathering context, enriching signals, and supporting investigation workflows through to resolution. • Unblock technical challenges and move forward work that requires focused execution but lacks bandwidth across SE, CSM, or Support. • Act as the connective tissue across Sales Engineering, Customer Success, and Support, ensuring follow-ups happen, tasks don’t drop, and work progresses consistently. • Participate in recurring customer cadences, identify action items, and proactively drive next steps to keep momentum. • Work in lockstep with Sales Engineers, Customer Success Managers, and Support to ensure technical efforts are aligned and progressing efficiently. • Identify experience patterns to provide structured feedback to Product and Engineering

Striim, (pronounced “stream” with two i’s for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. Striim is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and leverage true real-time analytics to provide a superior experience to their customers. At our company, we believe and expect all of our employees to operate as one with unlimited potential and dignity. Striim is hiring a Senior Field Engineer (Oracle Specialist) to be a technical leader who will engage with our customers throughout the life cycle of the Striim Platform. The Sr Field Engineer (Oracle Specialist) will partner with a Technical Account Manager to create a guided customer journey through all implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement. This is a highly customer-focused role, driving toward operational excellence, continuous learning, and mission-critical innovation. This is a fully technical and hands-on position. This role requires strong Oracle DBA expertise and hands-on experience supporting complex, mission-critical database environments. The ideal candidate will combine customer-facing field engineering skills with deep knowledge of Oracle performance tuning, high availability, CDC/replication, and troubleshooting. Responsibilities - Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process. - Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges. - Support the seamless transition from pre-sales prototypes to post-sales production scale experiences. - Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim. - Be the Striim product expert, coach, and trusted technical advisor during deployment. - Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation. - Proactively engage existing Striim customers to realize technology value with further adoption of the Striim platform, demonstrating new applications and use cases for Striim. - Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, and troubleshooting. - Track customer issues, collaborate with support on customer-training-related matters, and work with customers to develop and track product feature requests (PFRs). - Report on the status of key accounts, including escalations, to the manager and Customer Success Manager (if applicable). - Oracle Focused Responsibilities: - Customer Enablement & Solution Onboarding - Serve as an Oracle subject matter expert to guide customers in integrating Oracle databases with the Striim platform. - Assist customer DBA teams with architecture design, deployment planning, and production onboarding. - Lead technical workshops, onboarding sessions, and architecture reviews for Oracle-based use cases. - Architecture & Performance Advisory - Advise customers on Oracle configurations supporting high-performance real-time data integration and CDC pipelines. - Help diagnose performance issues using AWR/ASH reports, logs, and system metrics in collaboration with customer DBAs. - Recommend tuning, scaling, and optimization strategies for complex Oracle environments. - High Availability, Replication & DR Guidance - Provide guidance on HA/DR architectures, including RAC, Data Guard, standby databases, and related technologies. - Advise customers on backup, recovery, and resiliency strategies for mission-critical deployments. - Support Oracle GoldenGate-related architectures when applicable. - Cloud & Modernization Support - Guide customers deploying Oracle in OCI, hybrid, and multi-cloud environments. - Assist with migrations, upgrades, and modernization initiatives tied to onboarding and expansion efforts. - Technical Leadership & Best Practices - Develop and share Oracle deployment best practices and reference architectures. - Act as a technical escalation point for complex Oracle-related customer engagements. - Collaborate with Field Engineering teams to support onboarding, adoption, and expansion initiatives. Requirements - A successful candidate must be based 100% remote within the Continental United States - 10+ years of experience in customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer - 5+ years of hands-on Oracle DBA experience managing large-scale, mission-critical environments. - Must have a deep understanding of Oracle architecture, internals, and performance diagnostics. - Proven expertise in Oracle RAC, Active Data Guard, downstream environments, and Oracle Cloud Infrastructure OCI. - Strong ability to interpret Oracle AWR/ASH reports, alert logs, trace files, and resolve complex issues. - Extensive knowledge of HA/DR strategies and RMAN-based backup and recovery. - Experience setting up and supporting Oracle GoldenGate replication environments. - Exposure to Exadata, Oracle Enterprise Manager, or hybrid cloud environments. - 10+ years of experience with database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language - 10+ years of experience programming languages such as Java, Python, Shell scripting - 10+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud - Working proficiency and knowledge of Kubernetes/GKE - Deep knowledge in working with configuring and troubleshooting Operating Systems based on Unix/Linux and Windows - Experience working with Message Systems such as Kafka and JMS - Experience in working with Enterprise data environments and mission-critical IT systems is desirable - Knowledge of Snowflake, Google BigQuery or Databricks is a plus - Excellent written, verbal, and presentation communication skills - Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Systems Benefits - Competitive salary and pre-IPO stock options - Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA - Paid Time Off (Vacation, Sick & Public Holidays) - The chance to contribute to and shape an upbeat, fully engaged culture Compensation $170,000 - $190,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards. Applications will be reviewed on a rolling basis and accepted until the position is filled. Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack. We are an equal opportunity employer, and we value diversity at our company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status. For more information on Striim's Privacy Policy, click here.

Role Description We are seeking a Field Engineer to provide technical expertise pertaining to customer network upgrades, services, field management, and project administration with a full understanding of HFC distribution systems. - Assess Outside Plant (OSP) and Inside Plant (ISP) hardware and infrastructure including but not limited to: - Plant documentation - Hybrid Fiber Coax (HFC) active and passives - Reading and understanding OSP diagrams/drawings - Taking and maintaining accurate field notes - Operation of a bucket truck - Accessing network enclosures and nodes - Operation of testing gear - Correct customer network failures and improve overall network performance using sweep gear and CATV test equipment. - Diagnose and repair plant-related issues to reduce upstream noise and forward path impairments within the cable system using standard OSP tools including OTDR's, TDR’s, light meters, and signal strength meters. - Conduct targeted system sweeps, document findings, and deliver system information to create system reports. - Perform head end and meter set up. - Perform DOCSIS 3.1 testing and assessments. - Calculate system signal losses and make necessary adjustments to resolve issues. - Reduce and diagnose upstream noise within the cable system. - Install/align/optimize HFC equipment including fiber optic nodes and related equipment. - Install in-line devices on system backbone (node, amplifiers, line extenders, taps, splitters, and power supplies) as necessary for sweep and system upgrade projects. - Work with customers, subcontractors, and other team members in the field to define, collect, and determine information from customers and customer facilities for project requirements. - Implement and oversee a team of technically sound, customer-minded, and quality-focused technicians and subcontractors tasked with delivery of best-in-the-world services to CCI Systems, Inc. customers. - Assign daily workload to in-house technical staffing and subcontract labor to enable TFS to fulfill contract obligations with customers. - Work with project managers to ensure daily field operations, staffing, quality control, and deliverables are driving necessary profitability goals per project. - Approve weekly project documentation; this includes subcontractor production reporting, in-house employee production reporting, technical documentation, and other necessary documentation. - Meet with customers at local level to discuss any project-related issues. - Understand the project SOW and escalation process for deviations. - Report accurate daily project updates for productivity tracking and project billing. - Define, develop, and share technical knowledge and stay current on technical advancements. - Ensure the proper development and training of new employees to assigned project. - Perform other duties and special projects as assigned by management. Qualifications - 5-7 years’ experience as a Coax Splicer. - 5-7 years’ experience in a HFC Sweep/Technician role within the Service Provider space. - Consulting background and experience working with multiple customers preferred. - Sweep certification preferred. - DOT Certification & Bucket Truck and Safety Certifications preferred. - Test equipment will include but not limited to: - VIAVI SCU 1800 Sweep Generator - VIAVI OneExpert ONX-630 - VIAVI DSP TDR - OTDR - VOM - Light Meter - Full understanding of Viavi/JDSU gear regarding sweep; includes head end and meter set up. - DOCSIS testing experience. - Full understanding of an HFC head end; combining, optics (forward and return), and basic understanding of CMTS, FTTX, and ISP. - In-depth understanding of OSP (outside plant) and proficient in troubleshooting. - Test result evaluation and reporting. - Able to work independently on projects and take direction from teammates and develop skills to advance professionally. - Strong verbal and written communication skills. - Ability to take direction and work within timelines. - Demonstrates leadership skills to positively influence others, mentor, and collaborate with teammates, communicate on the level of others, listen, and understand people in circumstances common in the workplace. - The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors. Requirements - Shift is Monday-Friday between the hours of 7:00 a.m. to 4:00 p.m. and/or 11:00 p.m. to 7:00 a.m. CST but must be able to work outside normal business hours when required for system maintenance and subscriber outages. - Approximately 75% nationwide travel is required, typically 14 days on-site, travel days, and 5 days off at home. - Must have a valid driver’s license and a good driving record. - Must be able to pass a DOT Medical Examination to obtain and maintain a DOT Commercial Motor Vehicle Certification. - This is a remote position when not traveling.