CCI Systems, Inc.

Role Description We are seeking a Project Supervisor to supervise production personnel, including: - Monitoring start, end, and break times in a remote work environment. - Logging vacation and sick days. - Performing periodic one-on-one meetings and evaluations for direct reports. - Ensuring communication of project specs. - Promoting good communication between employees. Responsibilities include: - Conducting regular quality checks to ensure project deliverables meet required standards. - Ensuring First Pass Yield goals are met by all production staff and investigating rework to prevent future occurrences. - Ensuring time sheets are filled out daily with proper time codes and units claimed. - Making design/drafting quality decisions and implementing corrective actions for quality or compliance issues. - Allocating resources efficiently to meet project timelines and profitability goals. - Monitoring resource utilization and adjusting as needed. - Ensuring all project staff are engaged in productive tasks and individual tasks are completed and invoiced promptly. - Managing time to be available for mentoring and answering questions. - Identifying skill gaps and obtaining approval for necessary training sessions or new resource acquisition. - Ensuring production team members have proper training before taking on new tasks. - Developing and expanding the team with necessary skill sets for upcoming projects. - Working with the Manager to implement corrective actions related to behavior, performance, or quality. - Monitoring staff productivity targets and taking corrective action if necessary. - Assigning specific projects to individual designers and addressing questions regarding time tracking. - Answering technical questions from peers in a timely manner to maintain workflow. - Ensuring confidentiality of company information. - Performing other related duties as assigned by management. Qualifications - A minimum of three years of production design and/or supervisory experience in engineering or a related field. - Ability to handle sudden priority shifts and switch tasks easily without gaps in productivity. - Effective written and verbal communication skills, including report and plan preparation. - Willingness to learn and adapt to increased responsibilities. - Highly responsible, resourceful, accurate, dependable, and self-motivated. - Proven leadership skills to positively influence others and collaborate with teammates. - Ability to embrace corporate values and exemplify CCI leadership behaviors. Requirements - Full-time shift: Monday – Friday between 7:00 am – 4:00 pm CST. - Must be flexible and willing to work outside normal business hours as necessary.

Role Description We are seeking a Field Engineer to provide technical expertise pertaining to customer network upgrades, services, field management, and project administration with a full understanding of HFC distribution systems. - Assess Outside Plant (OSP) and Inside Plant (ISP) hardware and infrastructure including but not limited to: - Plant documentation - Hybrid Fiber Coax (HFC) active and passives - Reading and understanding OSP diagrams/drawings - Taking and maintaining accurate field notes - Operation of a bucket truck - Accessing network enclosures and nodes - Operation of testing gear - Correct customer network failures and improve overall network performance using sweep gear and CATV test equipment. - Diagnose and repair plant-related issues to reduce upstream noise and forward path impairments within the cable system using standard OSP tools including OTDR's, TDR’s, light meters, and signal strength meters. - Conduct targeted system sweeps, document findings, and deliver system information to create system reports. - Perform head end and meter set up. - Perform DOCSIS 3.1 testing and assessments. - Calculate system signal losses and make necessary adjustments to resolve issues. - Reduce and diagnose upstream noise within the cable system. - Install/align/optimize HFC equipment including fiber optic nodes and related equipment. - Install in-line devices on system backbone (node, amplifiers, line extenders, taps, splitters, and power supplies) as necessary for sweep and system upgrade projects. - Work with customers, subcontractors, and other team members in the field to define, collect, and determine information from customers and customer facilities for project requirements. - Implement and oversee a team of technically sound, customer-minded, and quality-focused technicians and subcontractors tasked with delivery of best-in-the-world services to CCI Systems, Inc. customers. - Assign daily workload to in-house technical staffing and subcontract labor to enable TFS to fulfill contract obligations with customers. - Work with project managers to ensure daily field operations, staffing, quality control, and deliverables are driving necessary profitability goals per project. - Approve weekly project documentation; this includes subcontractor production reporting, in-house employee production reporting, technical documentation, and other necessary documentation. - Meet with customers at local level to discuss any project-related issues. - Understand the project SOW and escalation process for deviations. - Report accurate daily project updates for productivity tracking and project billing. - Define, develop, and share technical knowledge and stay current on technical advancements. - Ensure the proper development and training of new employees to assigned project. - Perform other duties and special projects as assigned by management. Qualifications - 5-7 years’ experience as a Coax Splicer. - 5-7 years’ experience in a HFC Sweep/Technician role within the Service Provider space. - Consulting background and experience working with multiple customers preferred. - Sweep certification preferred. - DOT Certification & Bucket Truck and Safety Certifications preferred. - Test equipment will include but not limited to: - VIAVI SCU 1800 Sweep Generator - VIAVI OneExpert ONX-630 - VIAVI DSP TDR - OTDR - VOM - Light Meter - Full understanding of Viavi/JDSU gear regarding sweep; includes head end and meter set up. - DOCSIS testing experience. - Full understanding of an HFC head end; combining, optics (forward and return), and basic understanding of CMTS, FTTX, and ISP. - In-depth understanding of OSP (outside plant) and proficient in troubleshooting. - Test result evaluation and reporting. - Able to work independently on projects and take direction from teammates and develop skills to advance professionally. - Strong verbal and written communication skills. - Ability to take direction and work within timelines. - Demonstrates leadership skills to positively influence others, mentor, and collaborate with teammates, communicate on the level of others, listen, and understand people in circumstances common in the workplace. - The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors. Requirements - Shift is Monday-Friday between the hours of 7:00 a.m. to 4:00 p.m. and/or 11:00 p.m. to 7:00 a.m. CST but must be able to work outside normal business hours when required for system maintenance and subscriber outages. - Approximately 75% nationwide travel is required, typically 14 days on-site, travel days, and 5 days off at home. - Must have a valid driver’s license and a good driving record. - Must be able to pass a DOT Medical Examination to obtain and maintain a DOT Commercial Motor Vehicle Certification. - This is a remote position when not traveling.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Software Developer that will play a crucial role and contribute to full-stack application, integration, and utilities development as a semi-autonomous professional developer. You'll provide support for both non-production and production systems, codebases, and infrastructure. Your responsibilities will involve implementing new system requirements through coding, hardware updates, and performance enhancements based on the guidance of management and business users. - Develop, document, and maintain internally developed web applications, integrations, and processes. - Participate in application design and architecture. - Understand business requirements and establish root cause to ensure proposed solutions efficiently solve the problem. - Ensure all delivered code meets quality, security, and performance standards. - Provide support for the software you and the team develop through creation and refinement of developer, team, support personnel, and end-user documentation. - Collaborate with support personnel to triage issues and provide end-user support of team generated software. - Advocate for and enforce peer delivered code meets quality, security, and performance standards through code review/testing in accordance with team standards. - Work closely with other IT Development and IT Operations teams to provide sophisticated cross-system functionality. - Work closely with IT operations to ensure reliable application deployment and operation. - Actively engage in agile/kanban/iterative development methodology. - Participate and lead requirement gathering processes. - Participate in, lead and initiate team, department, and business process improvement. - Participate in and lead preparation and execution of all scheduled and ad-hoc deployment and break-fixes. - Openly communicate with other team members and management on best practices, issues, new requirements, and architecture. - Advocate for and enforce peer behavior relating to confidentiality of company information. - Build on your personal knowledge base through continued education and training, document and share your knowledge with the team. - Ensure confidentiality of company information. - Other duties as assigned by management. Qualifications - 3-5 years of software development experience. - Experience with Ruby, Python, or C# languages, demonstrating strength in at least one thereof. - Experience with web development frameworks such as Ruby on Rails or Flask, Django, or other MVC development frameworks. - Experience with git/GitHub or similar source control system. - Experience with object-oriented programming concepts and standards. - Experience with web-centric APIs (REST/SOAP) and data integration. - Experience with relational databases and SQL (PostgreSQL, MSSQL or similar). - Experience developing within both Linux-based and Windows operating systems. - Strong analytical and problem-solving skills, excellent attention to detail. - Ability to interact and communicate effectively and professionally with colleagues, vendors, and customers/clients. - Must be able to take direction and work independently. - Must be responsible, self-motivated, and able to work effectively in a remote location. - Good personal organization and time management skills. - Experience with continuous integration / continuous deployment (CI/CD) concepts and related technologies. - Experience with automation and orchestration technologies (Jenkins, CircleCI, Ansible, Azure DevOps etc.). - Experience with Microsoft development technologies .NET, X++, Dynamics 365, etc. - Knowledge of network engineering principles: core network administration / service provider operations. - Ability to problem solve autonomously, propose and prototype novel solutions to niche problems that are not google-able. Requirements - Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. - Must be flexible and willing to work outside normal business hours as necessary. Benefits - Healthcare - Retirement - Paid leave (e.g., sick leave, PTO, company holidays) - Life insurance - AD&D - Short-term disability - FSA - Education reimbursement - Wellness reimbursement - Employee assistance program (EAP)