• Support customer relationships by maintaining deep product technical knowledge for metal cutting tooling • Providing technical advice, technical support, and technical expertise to enable & foster expansion in the market • Liaison with Sales Engineer, Productivity Engineer, and Inside Sales to support the customers technical needs for tooling • Be an expert in the company’s products and applications across end-markets while being vigil of cost savings and expansion into untapped market applications • Conduct tooling and application testing • Prepare and present progress, status and forecasting reports of assigned area of responsibility • Maintain expert knowledge on machining industry trends, training opportunities, and forecasts • Support sales growth in using the company’s products/technology to design and execute cost savings initiatives with customers

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, and leadership programs - And more Applicants residing in or able to relocate to the following states are eligible for hire: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin Description We are seeking an Epic Analyst III (Radiant focus) to join our team -- this candidate will work on our Epic Radiant team performing builds, testing, validation, maintenance and ongoing support of the Epic Radiant module. We are seeking the Epic Radiant certification for this opportunity. This role will work on builds and configs, include Epic upgrade project based work, enhancement requests, ticket queue responses, and break/fix duties. A level III Analyst should have a minimum of 5 years Epic Analyst experience in this space w/ certifications listed above. Remote position, however candidates must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin. RESPONSIBILITIES: - Responsible for the design, build, testing, validation, maintenance and ongoing support of Epic Radiant. - Works across interdisciplinary workgroups to accomplish set goals as a team. - Is a representative of the Information Technology team and is responsible for establishing, fostering and maintaining positive business relationships with Emory co-workers; interdisciplinary workgroups; clinical and financial department representatives; Epic partners; and all other staff who use or interact with the Epic application suite. - Monitors and mentors other analysts in methods and processes and implementation of those methods. Manages complex projects independently. - Functions as business partner with service lines, departments, individuals, and coworkers. Develops advanced knowledge of system capabilities, applications, and processes to function effectively as an educator and expert for system users. - Participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs. - Performs rounds with departments to maintain casual interface with individuals and focus on relationship-building. Leads delivery of technical consulting and support services and solutions with some management input. - Provides Epic and other applications software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations. Resolves application errors and system issues independently. - Provides assessment, coordination, documentation, release note review, testing, and implementation of programming, upgrade, and project requests. - Maintains strong and positive relationships with all application vendors. - Assist with Epic Security assignment, security templates and maintenance where appropriate. Provides on-call coverage as scheduled. - Provides project management services and support with some management oversight. - Follows EHC IS project management protocol. - Advocates user perspective and focuses on ensuring a comprehensive support plan and documentation. - Works with end users to navigate the new request process. - Ensures compliance with EHC IS, EHC, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, and procedures. - Provides system solutions in accordance with regulatory guidelines. - Follows prescribed change management and time reporting processes and documentation requirements. - Responds to support calls within designated times according to priority and provides regular updates until resolution. - Assists in queue management to be sure calls are answered and followed up on efficiently. - Provides and communicates clear documentation for support, status, and issues resolutions. - Remains current on Epic new version training for all applicable Epic certifications (if Epic). PREFERRED QUALIFICATIONS: - Epic Radiant Certification MINIMUM QUALIFICATIONS: - Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience. - A minimum of 5 years of progressive experience in clinical, business, or other healthcare operational areas or 7 years no degree. - This position requires that the appropriate Epic certification be successfully obtained for a specific area of assigned responsibility within the first 90 days of completing training if not obtained prior to hire. - Working knowledge and subject matter expertise in the assigned operational department areas. - Knowledge and Abilities: - Advanced oral and written communication skills with a diverse population - Advanced organizational, problem-solving, analytical, and time management skills. - Advanced interpersonal skills to interact positively and productively with teams across organizational lines. - Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements. - Flexibility to manage multiple initiatives and shift priorities based on business needs. - Monitors and mentors other analysts in methods and processes and implementation of those methods. - Manages complex projects independently. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Role Description UTHealth Houston is looking for an EPIC Imaging Ancillary Integration Analyst to oversee and perform integrations for a major outpatient surgery center with UT Physicians, including radiology and interoperability expansions. This senior-level analyst will be responsible for the ongoing design, build, testing, validation, and support of any and all assigned modules across the healthcare system. - Credentialed in at least one of the following modules: Radiant, Beaker, Bridges, or Ambulatory. - Work with operational stakeholders and IT technical staff to troubleshoot Epic system issues. - Capture requirements for new initiatives and support project planning and execution. - Experience with integrations or implementations. - Communicate improvements needed for business processes. - Contribute to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective. - Substantial experience in implementing and integrating a range of Imaging Applications with Epic. - Experience with systems such as VNA, Fuji Synapse, Siemens Syngo, GE Viewpoint, Philips ISCV, PowerScribe 360, DICOM, HL7, Mammography applications, LIS systems, and other middleware applications. - Willingness to come into the office at the manager's discretion. - Preference for candidates who live in Texas or are willing to relocate. - Role is mostly remote but may require occasional office visits. - Ability to adapt to new applications and hardware/software as needed. Qualifications - Superior communication skills, both oral and written. - Superior customer relation skills. - Familiarity with project lifecycle and project management methodologies. - Ability to plan and manage projects of various sizes. - Analytical skills to collect and summarize information from diverse sources. - Must receive a passing score on all required exams and projects within a specified timeframe. - EPIC Certification in either Radiant, Beaker, Bridges, or Ambulatory. Requirements - Bachelor's Degree in Computer Science, Business, or a related discipline required. - 5 years of experience in a healthcare-related field required. - 3 years of experience supporting one or more Epic modules preferred. - Large scale healthcare systems planning and implementation experience preferred. - May substitute required education with equivalent years of experience. Benefits - 100% paid medical premiums for full-time employees. - Generous time off (holidays, preventative leave day, vacation, and sick time – around 37-38 days per year). - Longevity Pay (monthly payments after two years of service). - Retirement/pension plan. - Free financial and legal counseling. - Free mental health counseling services. - Gym membership discounts and access to wellness programs. - Other employee discounts including entertainment, car rentals, cell phones, etc. - Resources for child and elder care. - Many more benefits!

• Acquérir et approfondir vos connaissances pour comprendre le secteur, l'entreprise, les produits, les outils et l'équipe • Bénéficier du soutien d'une équipe de direction solide, en participant à des projets clés pour mener à bien les activités de prévente et les installations chez nos clients • Fournir un excellent soutien professionnel et une formation de qualité aux clients de Beckman Coulter • Tenir à jour les registres de support client et les dossiers internes en temps opportun, et résoudre les problèmes afin d’assurer une satisfaction client de haut niveau • Développer une sensibilité commerciale grâce à un soutien transversal de l’activité afin d’accroître les opportunités de croissance et de présenter à nos clients nos solutions innovantes de pointe et nos nouveaux produits destinés au marché