• Responsable de la organización, del desarrollo y control permanente del proyecto, supervisando el ajuste a los programas y objetivos iniciales establecidos. • Comunicación efectiva con los usuarios/clientes finales. • Identificar problemas, desarrollar soluciones y recomendar las acciones necesarias. • Garantizar la calidad de los productos finales. • Proponer al cliente la aprobación de los hitos establecidos en el proyecto. • Proponer la participación de expertos funcionales. • Planificar y organizar la formación de usuarios. • Participar en la fase de preventa de proyectos.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Implementation Manager - REMOTE. The Implementation & Customer Success Manager plays a pivotal role in enhancing post-sales onboarding and customer engagement for Study Design products and services. This role not only ensures a seamless activation process but also supports customers in realizing the value of data and platform capabilities. A deep knowledge of clinical trial protocols, analytics, and AI practices is essential. By collaborating closely with cross-functional teams, this role also influences key customer outcomes, aligning operational practices with business objectives for enhanced delivery and customer experience. - Partner with clinical, commercial, and product teams to define project scopes and deliverable plans. - Validate timelines, data inputs, and analytics prior to execution. - Lead comprehensive customer onboarding processes from planning to product adoption. - Guide customers on workflow integration and effective use of Study Design solutions. - Manage multi-workstream projects with detailed project plans and risk assessments. - Drive data onboarding and ensure the validation of workflow processes. - Establish governance and tracking methodologies for predictable execution. - Evaluate change requests and ensure scope integrity with client expectations. - Facilitate strategic partnerships for AI services and oversee integration activities. - Support sales processes by providing insights on delivery approaches and timelines. - Oversee operational initiatives for the Thought Leadership Council, ensuring effective engagement. Qualifications - Bachelor’s degree in relevant fields such as Healthcare Administration or Business. - 8+ years of experience in post-sales onboarding and customer engagement. - 5+ years in strategy consulting, clinical development, or customer management roles. - Demonstrated knowledge of clinical trial design and protocol complexity. - Professional experience with analytics, AI concepts, and data platforms like Databricks. - Proven ability to manage complex customer engagements across various functions. Benefits - Competitive salary ranging from $90,000 to $165,000 based on experience. - Potential eligibility for variable bonuses in addition to base salary. - Comprehensive health coverage and paid holidays. - Opportunities for professional development and career growth. - Inclusive and collaborative work environment fostering respect and diversity.

Role Description This role offers the opportunity to lead and coordinate complex projects within the Curio Science space, ensuring successful delivery on time, within scope, and on budget. You will manage project lifecycles from initiation to closure, collaborating closely with clients, internal teams, and vendors. The position requires a combination of strong project management expertise, organizational skills, and proactive communication to drive project success. You will support strategic planning, financial tracking, and process improvement initiatives, while contributing to client satisfaction and business development efforts. The role operates in a dynamic, fully remote environment with opportunities for cross-functional collaboration and professional growth. - Lead the planning, execution, and monitoring of Curio Science and medical communications projects, ensuring they meet client objectives. - Develop Statements of Work (SOWs), change orders, project timelines, and assumptions, while managing approvals and internal routing. - Track project budgets, staff hours, expenses, and vendor invoices, ensuring accurate financial reconciliation and reporting. - Maintain project timelines, deliverables, and task completion using project management tools, providing weekly status updates and hot sheets. - Facilitate internal and vendor communication, schedule project calls, and escalate issues to ensure transparency and collaboration. - Partner with account managers and cross-functional teams to support business development and resource planning. - Support process improvements, risk mitigation, and continuous project quality enhancement. Qualifications - Bachelor’s degree required. - 4+ years of project management experience, with 3+ years in medical communications or advertising agency environments. - Demonstrated ability to manage digital projects (e.g., website development, interactive modules, e-learning) is a plus. - Strong organizational, interpersonal, verbal, and written communication skills. - Ability to lead, prioritize, and plan work activities efficiently, setting goals and organizing resources effectively. - Comfort working in a fast-paced, high-pressure, remote environment and managing multiple projects simultaneously. - Willingness to travel domestically and internationally as required (approximately 5%). Benefits - 100% remote work with opportunities for local meetups. - Positive, diverse, and supportive culture. - Health benefits: medical, dental, vision. - Generous parental leave and flexible time off policies. - 401(k) plan with company match and financial wellness support. - Opportunities for professional growth and personal development. - Volunteer time off, virtual wellness initiatives, and employee assistance programs. - Discounts on events, childcare, travel, and more.

• Serve as the dedicated partner to the internal Data Solutions Consultants, ensuring they have clear specifications and context while managing administrative workflows to allow them to focus on technical execution. • Translate technical progress, data challenges, and migration results provided by the Data Solutions team into digestible business narratives for client stakeholders. • Lead regular status calls with clients to convey project health, presenting successful data loads and managing expectations around timelines or data discrepancies. • Facilitate the flow of information between parties, ensuring client requirements are accurately scoped for the technical team and technical constraints are clearly explained to the client. • Prioritize and context-switch effectively to oversee simultaneous projects, maintaining close alignment with the Data Solutions team on resource availability. • Identify and drive opportunities to improve the communication workflow between the Project Management and Data Solutions functions.