Role Description This role offers an opportunity to lead regional quality initiatives across multiple manufacturing sites, driving operational excellence and customer satisfaction. You will partner with plant quality teams, operations leaders, and cross-functional stakeholders to ensure consistent quality standards, resolve complex issues, and implement best practices. The position emphasizes strategic project leadership, root cause problem solving, and the standardization of quality processes across the region. Candidates in this role will influence production practices, support trials and qualifications, and contribute to continuous improvement initiatives that enhance product quality and customer experience. A strong foundation in high-speed manufacturing, effective communication, and Lean methodologies will be critical to success. This role also requires travel to regional plants, supporting both operational oversight and stakeholder engagement. - Lead regional quality initiatives and ensure execution of key quality pillars through operational excellence frameworks - Standardize quality testing, reporting methods, and trial processes across assigned production plants to align with business and customer requirements - Facilitate collaboration between plant quality teams, Customer Technical Services, commercial and supply chain teams, and external customers - Drive consistent problem-solving practices and process improvements to enhance regional and plant-level quality performance - Oversee evaluation and qualification of new materials and products, including line trials, internal approvals, and customer approvals - Support regional quality accountability, maintaining documentation standards and adherence to quality metrics - Manage strategic, complex, and divisional quality improvement projects with measurable impact on the business Qualifications - Bachelor’s degree or equivalent education and experience in engineering, quality, or a related field - Minimum of 6 years of experience in high-speed manufacturing, packaging, or beverage can production - Strong problem-solving skills, preferably using Lean Manufacturing methodologies such as 8D - Excellent communication skills and ability to build collaborative relationships across multiple organizational levels - Demonstrated ability to manage projects and influence cross-functional teams in a matrixed environment - Preferred: experience with Lean/Continuous Improvement projects and proficiency in Spanish or French Requirements - Bachelor’s degree or equivalent education and experience in engineering, quality, or a related field - Minimum of 6 years of experience in high-speed manufacturing, packaging, or beverage can production - Strong problem-solving skills, preferably using Lean Manufacturing methodologies such as 8D - Excellent communication skills and ability to build collaborative relationships across multiple organizational levels - Demonstrated ability to manage projects and influence cross-functional teams in a matrixed environment - Preferred: experience with Lean/Continuous Improvement projects and proficiency in Spanish or French Benefits - Competitive salary range of $115,000 - $164,300, plus eligibility for an annual incentive compensation plan - Comprehensive benefits package including medical, dental, vision, and retirement options - Opportunity to work remotely within the U.S., with travel to regional sites (50-60%) - Career development opportunities and exposure to continuous improvement and operational excellence initiatives - Engagement in meaningful work contributing to sustainability and high-quality manufacturing standards

• You will be responsible for the integrity of our publishing database and the seamless registration of works worldwide. • Create and maintain accurate compositions within our publishing software; meticulously update and audit publishing metadata. • Manage the end-to-end registration process via CWR (Common Works Registration) and handle the importing and reconciliation of ACKs (Acknowledgments) from societies. • Resolve ownership overlaps, double-claims, and disputes within the publishing ecosystem. • Review all publishing submissions for accuracy and compliance before they are submitted to societies. • Handle queries from collection societies (PRS, ASCAP, BMI, etc.), DSPs, and our internal roster of songwriters and publishers. • Identify and troubleshoot registration issues and data discrepancies to ensure minimal revenue leakage.

Role Description This role is a strategic driver of performance improvement across a nationwide network of ambulatory surgery centers. You will lead operational excellence initiatives that optimize efficiency, throughput, and resource utilization while ensuring a high-quality patient experience. Partnering with field and corporate teams, you will translate strategic priorities into actionable solutions, scale best practices, and influence change at multiple levels. The position combines analytical rigor, process improvement expertise, and stakeholder engagement to deliver measurable impact. You will have the opportunity to shape operational standards, mentor teams, and support enterprise-wide transformation projects in a collaborative, results-driven environment. The role requires travel to centers and corporate meetings to implement and sustain improvements across the organization. - Lead end-to-end operational improvement initiatives across multiple centers, from assessment to implementation and results tracking. - Identify efficiency levers such as staffing optimization, operating room utilization, scheduling enhancements, and patient throughput improvements. - Collaborate with, coach, and influence center leaders, field teams, and physician partners to drive sustainable performance improvements. - Apply continuous improvement methodologies (e.g., Lean Six Sigma) to streamline operations, reduce waste, and standardize processes. - Develop and maintain scalable toolkits, playbooks, and best practices for network-wide adoption. - Serve as a project lead for cross-functional corporate initiatives that support strategic objectives, growth, and capability development. - Track and report progress on performance metrics, translating data into actionable recommendations for leadership. Qualifications - Bachelor’s degree required; MBA or MHA preferred. - 5+ years leading operational improvement initiatives in healthcare, with a proven record of measurable results in labor productivity, resource utilization, throughput, or cost reduction. - Experience in ASC operations and/or multi-site operational support strongly preferred. - Strong analytical and problem-solving skills with Excel fluency and the ability to translate data into actionable insights. - Exceptional stakeholder engagement and change management skills; able to influence without authority and build credibility across clinical and operational teams. - Clinical background (RN) or experience partnering with clinical teams is a plus. - Background in industrial engineering, process improvement, or consulting preferred. - Willingness to travel periodically (10%-20%) to centers and corporate meetings. Benefits - Competitive paid time off, including PTO, 9 observed holidays, and paid family leave (20–25 days per year depending on role). - Medical, dental, and vision insurance options. - Life and disability insurance coverage. - Flexible Spending Accounts (Healthcare, Dependent Care, Transportation, Parking) and Health Savings Accounts (HSAs). - Matching 401(k) plan. - Opportunities for professional development, training, and recognition programs. - Supportive, collaborative culture focused on teamwork, integrity, and continuous improvement.

• You prioritize, analyze, and troubleshoot issues that arise in customer environments within defined response and resolution times as part of the incident management process • You coordinate changes and play an active role in improving the support function and optimizing the user experience • You are responsible for the documentation of systems and configurations • You take over on-call shifts to ensure the best possible customer support • You support customers with further questions regarding the operation and configuration of our software (including our on-premises customers) • You work closely with our product development and infrastructure teams to ensure smooth operations and continuously improve IT operations processes (e.g., monitoring, backup and recovery) • You are responsible for managing, monitoring and optimizing our SaaS environments on staging and production clusters