• Oversee and optimize the full revenue cycle, including charge capture, coding, billing, accounts receivable follow-up, and collections • Ensure timely and accurate claim submission, with a focus on Medicare and commercial payers • Monitor and improve key revenue cycle performance metrics, including AR days, denial rates, and net collection rate • Lead denial management strategy, including root cause analysis, corrective action planning, and process improvement • Develop, train, and manage internal team members and/or external billing partners • Build scalable workflows and systems to support rapid organizational growth • Collaborate cross-functionally with clinical and operations teams to improve alignment, efficiency, and financial outcomes • Maintain compliance with all federal, state, and payer requirements

• executing and advancing the company’s supplier quality and raw material risk management programs across a global supply chain • leading supplier onboarding, audit execution, and ongoing supplier performance management for protein and ingredient suppliers • ensuring alignment with company standards, regulatory requirements, and brand expectations • partnering closely with Procurement, R&D, and Manufacturing teams to support supplier selection, qualification, and continuous improvement initiatives • requiring extensive domestic and international travel to assess supplier capabilities, build strong relationships, and ensure consistent execution of food safety and quality programs across the supply base

• Design, build, and operate a multi-channel product enablement program (live workshops, microlearning, playbooks, certification paths, office hours, and train-the-trainer) • Audit existing materials, identify gaps, and prioritize enablement for the highest-impact product areas and workflows • Create role-based learning journeys (e.g., CS, Implementation, Support, Product, Engineering) that map competencies to learning artifacts and assessments • Produce high-quality enablement artifacts: instructor guides, slide decks, short videos, hands-on labs, example configs/workflows, product playbooks, FAQs, and customer-facing templates • Curate and maintain a living product knowledge base with version control and clear ownership • Be the enablement lead for new product launches: create launch materials, run training waves, host launch Q&A and office hours, and collect feedback that feeds back into Product • Drive change adoption by executing enablement campaigns that include pre-work, launch training, reinforcement, and measurement • Define and track metrics, perform cohort analysis, and iterate on content and delivery based on outcomes

Sr. Manager – Identity & Access Management (Remote) At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive. We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has job to do for our clients. That’s why we are committed to managing our clients’ investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives. Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative, values-led culture, we invite you to explore a career with us. As the Manager of the Identity & Access Management (IAM) team, you’ll play a pivotal role in leading the team while remaining hands-on with technical tasks. This role is ideal for a strong leader who can stay close to the technology and provide strategic direction, mentorship, and support to the team members. You will be responsible for overseeing the design, implementation, and operation of IAM services such as OKTA, CyberArk, SSO, MFA, PAM, Zero Trust, Active Directory, and Azure AD. Additionally, you will ensure regulatory compliance (including SOC2), drive automation and integration initiatives, and continuously improve identity governance and lifecycle management. The ideal candidate will demonstrate a commitment to operational excellence, effective cross-functional collaboration, and fostering a culture aligned with our CORE values. Your contributions will be essential in maintaining secure, scalable, and efficient identity and access solutions for Edelman Financial Engines. Responsibilities: - Manage and mentor a team of identity engineers, ensuring effective collaboration and performance. - Lead the design, implementation, and operations of IAM Services at EFE. IAM services include OKTA, CyberArk, SSO, MFA, PAM, Zero Trust, Active Directory, Azure AD, and user access provisioning services, automation, integrations, identity governance, and identity lifecycle management. - Stay hands-on with provisioning, configuring, and supporting resilient cloud deployment architecture, keeping it compliant with regulations like SOC2 and making it more efficient. - Oversee scalability, capacity planning, redundancy, and resiliency. - Design, maintain, and enhance service availability and performance SLAs based on business and product requirements. - Manage SSO/ identity services vendor platforms specifically for multiple SOC2 controlled environments, work with other Identity Platform engineers in deploying and maintaining services and create and review operational runbooks. - Participate and contribute to periodic SOC2 audit processes. - Partner with IT and product teams for SSO and user RBAC registration integration Requirements: - 10+ years of hands-on experience in managing, implementing, and supporting identity & access technologies. - Experience or deep knowledge of common IAM protocols like SAML 2.0, FIDO, OIDC, SCIM. - Experience with one or more of the following technologies: Okta, Okta Workflow, Zscaler, Azure AD, Active Directory, and CyberArk. - Working knowledge of REST-based API integrations between IAM solutions and business applications. - Experience with one or more of the following technologies: Okta, Okta Workflow, Zscaler, Azure AD, Active Directory and CyberArk. - Working knowledge of REST-based API integrations between IAM solutions and business applications - Ability to work cross-functionally with a focus on cloud-first across multiple business units, such as IT applications and infrastructure, security, and product development teams, primarily integrating applications and users with identity services. Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $136,700 - $182,000. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions. Your recruiter can share more about the specific benefits eligible for this role during the hiring process. About Edelman Financial Engines Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors – not just the wealthy – deserve access to personal, comprehensive financial planning and investment advice. Recognized by Barron’s as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client’s situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves. For more information, please visit EdelmanFinancialEngines.com. © 2026 Edelman Financial Engines, LLC. Edelman Financial Engines® is a registered trademark of Edelman Financial Engines, LLC. All advisory services provided by Financial Engines Advisors L.L.C., a federally registered investment advisor. Certain services provided on an educational and guidance basis only. Results are not guaranteed. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal information. Please read it carefully. Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status. Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or efetalentacquisition@edelmanfinancialengines.com. 1 The Barron’s Top 100 RIA Firms list, an annual ranking of independent advisory firms, is based on qualitative and quantitative criteria. Firms elect to participate but do not pay to be included in the ranking. The 2018 ranking refers to Edelman Financial Services, LLC, which combined its advisory business in its entirety with Financial Engines Advisors L.L.C. (FEA) in November 2018. For the same survey, FEA received a precombination ranking of 12th.  2 Edelman Financial Engines data, as of September 30, 2025.