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Director of Consultancy Services
Location
Pennsylvania + 1 moreAll locations: Pennsylvania | Washington
Posted
117 days ago
Salary
0
Seniority
Lead
Job Description
Director of Consultancy Services
M3 USA
• Responsible for leading and growing a high-performing team of Project Managers • Standardizes and elevates project delivery to optimize client satisfaction, gross profit, operational efficiency, and revenue growth • Serve as a strategic partner to consulting firms and enterprise clients • Directly manage, mentor, and develop a team of Project Managers responsible for end-to-end project oversight • Ensure Project Managers are equipped to manage complex, multi-method research studies with excellence • Monitor team capacity, workload distribution, and hiring needs to ensure sustainable growth • Create a culture of accountability, collaboration, client-centricity, and continuous improvement • Translate client objectives into operationally sound execution strategies • Identify opportunities to expand service offerings and strengthen long-term partnerships
Job Requirements
- Bachelor’s degree or equivalency
- Minimum of 8 years of experience in market research project management or operations
- Minimum of 3 years managing a staff of 3+ employees
- Experience in overseeing both quantitative and qualitative research projects
- Experience working directly with consulting firms or enterprise-level clients strongly preferred
- Extensive experience in quantitative and qualitative project management role in the medical/healthcare market research field.
- Thorough understanding of both qualitative and quantitative domestic and international market research projects
- Ability to lead a team made up of both junior and senior team members.
- Self-motivated and able to (re)prioritize tasks throughout the workday
- Exceptional time management, organizational skills, attention to detail and ability to multitask.
- Well-developed analytical and creative problem-solving skills.
- Exceptional written and verbal communication skills.
- Strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
Benefits
- Health and Dental
- Life, Accident and Disability Insurance
- Prescription Plan
- Flexible Spending Account
- 401k Plan and Match
- Paid Holidays and Vacation
- Sick Days and Personal Day
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