• Lead the design, implementation, and daily execution of Population Health Management programs aligned with Medicaid, Managed Care, and Value-Based Service (VBS) contracts. • Direct provider performance initiatives to improve quality outcomes, contract performance, and patient care delivery across the organization. • Serve as the organizational subject matter expert for population health, quality measurement, and value-based care strategies. • Coordinate logistics for population health projects (scheduling internal meetings, tracking action items, maintaining project plans). • Leverage multiple internal and external data sources to identify care gaps, quality performance trends, and opportunities for system-level improvement. • Translate complex health plan, HEDIS, CMS CQM, and contract reports into actionable workflows and targeted interventions for clinical teams. • Monitor, track, and report progress on population health initiatives to leadership using data analysis and reporting tools. • Collaborate with Executive Leadership, IT, Clinical Operations, and external partners to implement system-wide process improvements. • Serve as a liaison for Health Plans and other population health entities, ensuring compliance with all quality and value-based contract requirements. • Serve as project lead and primary contact for Health Information Exchange (HIE) and onboarding, maintenance, and reporting requirements. • Maintain user guides, tip sheets, and process maps for internal tools (EHR registries, data exports, BI dashboards). • Develop and deliver trainings, presentations, and guidance to support adoption of population health workflows and quality initiatives.

• Develop and implement effective PR strategies to enhance the company's public image • Craft and distribute press releases, media statements, and other communications materials • Serve as the primary point of contact for media inquiries and manage media relationships • Coordinate interviews, press conferences, and other PR events • Oversee day-to-day administrative operations, including office management and logistics • Manage calendars, schedule meetings, and make travel arrangements for executives • Prepare and maintain various administrative reports and documents • Assist in developing and implementing office policies and procedures • Liaise with vendors, service providers, and other external partners • Support HR functions such as onboarding new employees and maintaining personnel records • Ensure compliance with local regulations and business practices in Mumbai

• Overseeing the creation, reviewing, and management of contracts to ensure compliance with legal, regulatory, and organizational standards • Executing and managing contracts to ensure terms are fulfilled as intended and deliverables are met • Analyzing contract language to confirm technical viability, legal soundness, and alignment with business objectives • Performing contract redlines and insert language as appropriate • Leading contract negotiations to secure favorable terms while minimizing risk and maintaining compliance • Partnering with legal teams to ensure adherence to contract terms, regulatory requirements, and compliance obligations • Identifying, assessing, and mitigating contract-related risks by collaborating with legal, finance, and risk management teams • Maintaining strong working relationships with internal departments, vendors, and external partners to ensure contract clarity, execution, and ongoing success

• Administer the monitoring infrastructure ( SCOM / Checkmk / Elastic ), ensuring that it is stable, up to date, well designed, properly tuned and properly maintained. • Extend the current infrastructure and /or implement a new infrastructure following capacity management plans. • Develop monitoring, improve/configure/maintain. • Develop integration through API’s. • Develop ad-hoc monitors when required. • Develop SCOM management packs. • Develop and maintain automations using ansible. • Develop reports. • Identify and troubleshoot known problems and document solutions. • Provide guidance to Tier 1 workforce. • Provide guidance and coach team members when needed. • Create relevant statistics for the several monitoring tools. • Perform required tasks in maintenance windows. • Provide “stand-by” services on a rotation basis during weekends, holidays and outside of normal working hours. • Perform other duties as required