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Software to maximize the impact of the philanthropic community.
Client Success Consultant – Fund Accounting
Location
United States
Posted
70 days ago
Salary
0
Seniority
Mid Level
Job Description
Client Success Consultant – Fund Accounting
Foundant Technologies
• Establish yourself as a trusted, strategic advisor to clients • Manage and nurture a portfolio of clients • Proactively monitor and improve client health • Design, deliver, and support scalable client engagement and education • Serve as the voice of the customer internally • Support client growth and continuity • Drive cross-functional collaboration • Maintain deep expertise in Foundant products and best practices
Job Requirements
- At least 2 years' experience in philanthropy, preferably in fund accounting
- Minimum of two years of direct experience in client delivery in an IT services company and/or related industry
- Two or more years of experience in grant lifecycle management and/or community foundation
- Experience in educating and guiding clients
- Ability to identify and adjust training to different learning styles of clients
- Strong technical aptitude and ability to learn software programs and analyze data
- Ability to travel occasionally (approximately 20%)
- Must be legally eligible to work in the United States.
Benefits
- Competitive salary and benefits
- Tuition and lifestyle reimbursements
- Bespoke mindfulness and fitness initiatives
- Flexible PTO policy
- Professional development opportunities
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