• Conducting comprehensive business analysis for diverse fintech projects and initiatives. • Analyzing industry trends, market conditions, and competitor strategies for benchmarking purposes. • Collecting and prioritizing the product requirements from stakeholders and the focus groups. • Developing detailed use cases, user stories, and documentation to outline product features and functionalities. • Identifying and addressing gaps in current products and processes. • Working with third-party developers to integrate API and SDK products. • Providing technical support to internal sales, operations units, and partner engineering teams. • Participating in troubleshooting, testing, launching, and monitoring post-integration of solutions. • Creating technical documentation, integration manuals, guidelines, user manuals, and training materials for clients. • Managing internal knowledge transfer and conducting product demonstrations to stakeholders.

Role Description Join our Team as a Senior Business Analyst. Are you passionate about facilitating discovery efforts to elicit requirements? Do you thrive on the complexity of highly integrated composable solutions? If so, we invite you to apply for our remote Senior Business Analyst position at RDA, where you'll play a pivotal role in shaping our broadening Digital Strategy & Experience practice. Location: Remote. We're seeking candidates in the Eastern or Central time zones, given we collaborate during East Coast hours. Responsibilities: - Collaborate with business owners to clarify their requirements for the strategy, design, and implementation of digital solutions spanning content management, commerce, custom application development and related integrations such as DAM, CRM, CDP, PIM, etc. - Extract business rules from code to review with business users. - Explore the current system to decipher the intricate mapping of screens. - Develop and communicate a product vision and strategy aligned with business goals. - Partner with client Product Owners on product roadmap and backlog management. - Partner with business leads and SMEs to enhance systems and support operational changes, identifying business and technical gaps. - Document key business processes and workflows. - Prioritize features and tasks based on business priorities and user needs. - Prepare business requirements documents, use cases, and systems interaction diagrams, ensuring consistency in requirements and deliverables. - Facilitate alignment between end-user requirements and system capabilities. - Serve as the primary point of contact for the development team, clarifying business requirements, resolving issues, and making recommendations as needed. - Review and approve functional design deliverables to ensure business requirements are met. - Collaborate with development teams to understand the impact of architecture on business decisions. - Create detailed test cases using development specifications and analyze results; support user acceptance testing through test planning and execution of test scenarios and scripts. - Develop training documentation and deliver training as needed to ensure effective adoption and utilization of the solution. - Maintain regular communication with clients, addressing opportunities and challenges in a timely manner. - Collaborate with a top-tier team of strategists, business analysts, engineers, architects, creatives, and UX talent. - Enjoy challenges and seek growth with a rapidly evolving team. Qualifications - Minimum of 5 years as a Business Analyst working with stakeholders, strategists, technical PMs, developers and architects on website enhancements or custom builds in an Agile environment. Consulting experience and Bachelor's degree preferred. - Experience running workshops, writing user stories to meet business requirements, mapping and analyzing data, and assisting with QA testing. - Experience working with headless/composable CMS/DXP platforms, Sitecore preferred. - Helpful skills include experience with other types of solutions (Custom App Dev, Customer Data Platforms, Digital Asset Management, etc.). - U.S. Citizenship or Permanent Residency required. Benefits - We’re seeking dedicated individuals who are eager to embrace challenges and grow with our rapidly evolving team. - Apply today to meet our team virtually and discover why RDA received the Official Great Place to Work Award for a third consecutive year. - No third parties please. Company Description About RDA: We're an AI and strategy-led digital consultancy recognized as a leading provider of digital solutions that maximize MarTech investments, deliver customer value and experiences, and drive revenue.

• Convert business questions into testable hypotheses and research plans; define success criteria and expected decisions/actions. • Prioritize work to focus on the highest-impact learning questions; maintain an active pipeline of research and insight deliverables. • Design and execute consumer research (concept/message tests, need-state exploration, claims/benefits learning, pricing/pack sensitivity as appropriate). • Manage research vendors and data sources (panels, survey platforms, qual partners, trend services); ensure methodological rigor and clear documentation. • Develop reusable insight assets: need-state frameworks, segment inputs, “consumer truths” library, and retailer-ready consumer story modules. • Partner with Category/Retail Insights to package consumer learnings into retailer-ready narratives that support resets, JBPs/QBRs, and growth plays. • Deliver clear, recommendation-forward insights for innovation and brand decisions; communicate the “so what” and “now what,” including risks and confidence levels. • Maintain a trend and competitive “signal” radar (emerging ingredients, occasions, functional benefits, lifestyle shifts) and translate signals into GTLF implications. • Support closed-loop learning by tracking how research was used (go/kill/pivot decisions) and capturing outcomes to improve future learning. • Follow QA and data governance standards; incorporate feedback from the Director before sharing insights externally or at the executive level.

Role Description Are you highly organized, detail-driven, and energized by the fast-moving world of retail, merchandising, and product operations? We’re looking for a Retail Data Coordinator to join a dynamic Buying team and play a key role in keeping product data, reporting, vendor coordination, and team operations running smoothly. This is a great opportunity for someone who enjoys working behind the scenes to keep teams aligned, data accurate, and seasonal priorities on track. You’ll partner cross-functionally with Merchandising, Planning, Product, Design, and Sourcing, supporting important workflows that directly impact business execution. What You’ll Do - Coordinate meetings, calendars, and cross-functional schedules across multiple time zones - Prepare agendas, recaps, presentation materials, and meeting notes for key business reviews - Track action items and follow up with stakeholders to ensure deadlines are met - Maintain shared files, team documents, reporting tools, and digital resources - Support seasonal buy boards, product strategy decks, and line review preparation - Help manage milestone tracking and planning calendars for seasonal initiatives - Coordinate travel logistics for meetings, conferences, store openings, and team events - Attend meetings, capture discussion points, and document next steps - Maintain store event calendars and support regional timing considerations that may impact assortment needs - Assist with special projects and process improvements for the Buying team - Support vendor operations, including invoice reconciliation and vendor reporting - Maintain order data through uploads, updates, and ongoing data management - Monitor direct shipment replenishment needs and assist with vendor communication - Prepare recurring monthly reports for vendors and internal business partners - Provide general administrative and operational support as business needs evolve Qualifications - Strong organizational skills and the ability to manage multiple deadlines at once - High attention to detail, especially when handling reports, order data, and product information - Clear written and verbal communication skills - Confidence working across multiple teams and stakeholders - A proactive, solutions-oriented mindset with strong follow-through - Experience with scheduling, coordination, documentation, and administrative support - Exposure to reporting, vendor coordination, retail operations, or product data management preferred - Proficiency with Microsoft Office, spreadsheets, shared drives, and presentation tools - Ability to adapt quickly in a fast-paced retail or merchandising environment Why This Role Stands Out This role offers the chance to sit at the intersection of retail operations, merchandising support, and data coordination. It’s ideal for someone who enjoys keeping moving pieces organized, thrives in a collaborative environment, and wants to contribute to a team where accuracy, responsiveness, and follow-through matter. Company Description TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.