• Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections with confidence. • Engage directly with customers via phone, email, chat, and other digital platforms. • Drive revenue growth by meeting and exceeding sales goals and performance metrics. • Build rapport and trust with prospective customers, creating an excellent customer experience. • Stay sharp—participate in training and product updates to confidently communicate value propositions and competitive advantages. • Work closely with peers and leadership to support team initiatives and foster a collaborative environment. • Embrace flexibility—this role requires availability for variable schedules, including evenings, weekends, and occasional overtime. • Make outbound calls when directed. • Follow up on leads and sales to ensure installation.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary: Our Inside Sales Supervisor is responsible for managing a team of inside sales professionals who sell clinical laboratory products and services into acute and non-acute markets primarily by using the telephone; but also using email, Internet, and other technology within a defined territory. This role will be responsible for creating a culture to support the mentoring of new team members by existing team members. This role will also drive commercial accountability with the team across all metrics and marketing initiatives. The Inside Sales Supervisor will be responsible for ensuring the team has effective customer relationships, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts. The Inside Sales Supervisor will complete account planning and forecasting, analyze reports to drive business decisions. Additionally, the role will manage performance through KPI’s and ensure the effective use of available sales tools and processes, especially Salesforce.com. Key Responsibilities: - Ensure the team executes strategic initiatives that are set by the Senior Manager of the Inside Sales team - Drive established sales strategies to meet plan and expand business within assigned territories; ensure team maintains a pipeline of opportunities to meet or exceed sales objectives - Deliver performance evaluations holding the team accountable for performance metrics and utilization of sales technology - Manage team to maintain effective customer relationships with purchasing, lab managers and end users within assigned territory - Leverage available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources - Work with the Sr. Manager of Inside Sales to research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; introduces new products and services - Show initiative to develop programs to drive growth despite economic conditions. - Manage pricing within territory to control profitability - Manage overall performance of team members - Maintain accurate reporting, records, and files necessary for proper management of region - Positively represent Thermo Fisher Scientific at all times throughout customer locations Minimum Requirements/Qualifications: - 5 years of sales experience, preferably in the clinical laboratory industry - Bachelor’s degree, preferably in the sciences or equivalent work experience. - Prior Supervisor/Management experience preferred - Experience with Salesforce.com - Excellent interpersonal, oral and written communication, and presentation skills - Proven record of leadership in establishing goals and achieving results - Computer proficiency in MS Office and the internet; Excel-must demonstrate intermediate to advanced Excel skills - Must deliver excellent customer service - Must possess the organizational skills to multi-task and meet deadlines as needed - Must be willing to travel up to 25% - Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement Compensation and Benefits The salary range estimated for this position based in Texas is $61,900.00–$92,800.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Overview We are Porter, a progressive venture from the One Workplace family headquartered in Seattle, Washington. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work. Porter is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Compensation range: $70,000-$80,000/year The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience, and qualifications. Benefits: - 15 days of PTO - 8 Paid holidays - Medical/Dental/Vision Insurance - 401k + Employer Match - Paid Parental Leave - Wellness App with reimbursement of up to $500/year - Profit Sharing Position Summary Location: Seattle, Washington (remote opportunities available) Position Summary: The Client Experience Associate (CEA) work directly with the Customer Experience Managers (CEM) at Porter by participating in all aspects of pre and post sales function. As an integral team member, the CEA is instrumental in delivering an excellent customer experience by providing support in the overall direction of day-to-day project deliverables while problem solving and making necessary decisions to make the project successful. As a CEA at Porter, you will be engaged in the project from start to finish which requires a high level of customer service, clear concise communication with internal and external team members and thoughtful attention to detail. In line with Porter’s mission to be radically hospitable, you understand that repeat business, client satisfaction and project success relies on excellent engagement, anticipating needs, and rapid response. A CEA at Porter will excel in interpersonal, verbal, and written communication in addition to being a highly empathetic team player. Responsibilities: - Learn and gain expertise in utilizing templates to further the furniture process by: attending sales calls with CEM, co-create schedules, budget development, foster relationships with manufacturer representatives, methods of project management, and correspondence with key members of the team including but not limited to: designers, clients, contractors - Illustrate proficiency using our ordering system by creating sales quotes, modifying based on client requests and converting those quotes to sales orders - Ensure accuracy of sales orders by reviewing, verifying and processing vendor acknowledgements, verifying cost and delivery dates - Inform internal team and external customers of order status by preparing necessary tracking reports and communicating updates on a regular basis - Coordinate receipt, delivery and installation of product and services - Represent team during major installation projects and provide project management as dictated by CEM - Maintain long-term relationships and support of clients and accounts for needs and requests; including but not limited to: providing additional product solution, handling warranty claims and answers to customer questions and issues while focusing on providing long-term excellent service to maintain customer loyalty and satisfaction even after the project has completed Qualifications: Education/Experience - Bachelor of Arts degree (B.A.) or Associates of Arts degree (A.A.) equivalent from a two or four-year college; or at least one year related experience in a similar role; or equivalent combination of education and experience - Strong understanding and experience in customer service and how that relates to maintaining long term customer engagement and satisfaction Knowledge/Skills/Abilities - Excellent customer service skills & a commitment to delivering the best experience for Porter clients while demonstrating strong professional oral and written communication skills - Knowledge of internal ordering systems or Hedberg will set your application apart - Participant in industry training to keep product/services knowledge current - Critical contributor to team effort by working closely with CEM to serve diverse and sometimes difficult and demanding clients with a proven ability to manage multiple projects amid changing priorities in a fast-paced environment, while delivering superior results within given deadlines If this sounds like the right opportunity for you, please apply with your resume today. We look forward to connecting!

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. About MarketStar: In everything we do, we believe in creating growth for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  About the Inside Sales Representative - Asana: MarketStar is looking for a B2B Inside Sales Representatives for our Asana team. This is a world-class brand in the team project and task management industry, with apps and integrations across the web and multiple operating systems.   As an Inside Sales Representative (ISR) you will be responsible for the full cycle sales process bringing new customers to the Asana platform. Location: Utah - Remote What will you do? - Understand and execute the full sales cycle with an assigned book of business which could include new and/or dormant customers. - Understand and execute the lead management process to include lead generation, scheduled meetings, account optimization, follow up and hand offs through continued support. - Utilize and learn new technology to provide explanations and solutions to customers - Daily tasks include outreach, introduction calls, presentations, and basic problem solving. - Achieve monthly/quarterly assigned quotas by tracking progress and performance. - Effectively communicate with customers and provide sales support to close deals. - Participate in regular 1:1’s with manager to review business and performance results. - Adopt and master company sales processes to ensure consistent quota attainment. - Prepare for engagement with customers through industry, company, and product research. - Accurately maintain CRM data points to enable data driven strategic plans and to surface valuable customer insights. - Exhibit professionalism through continued learning, organization, and ensuring a positive customer experience. What You Will Need to Succeed:  - Successful track record in previous sales roles; B2B and/or direct sales experience preferred - Computer literate and familiar with programs such as Microsoft Office, Google Tools, CRM’s; familiarity with Asana preferred - Demonstrate verbal and written skills that effectively communicate with customers via phone, virtual, email, presentations, and product demonstrations. - Motivated to learn to handle high pressure situations, objections, and concerns when working with customers. - Individual who consistently demonstrates confidence, ambition, adaptability, and resilience in tasks and engagements with others. - Ability to execute proven processes and analyze data to make informed decisions, find creative solutions, and solve problems. - Able to manage time in a structured and organized way to ensure deadlines are met and quotas are obtained. - Demonstrated ability to build relationships and to work collaboratively with teams across the organization - Sales Degree / Sales Certifications are a bonus - Familiarity with reporting and sales analytics is preferred but not required What We Offer:  In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  - Structured learning and career development programs - Mental health program - Generous Paid Time Off policy  - Paid medical leave - Child/Dependent care reimbursement  - Education reimbursement - 401k match, hardship loan program, access to financial wellness advisor - Comprehensive healthcare coverage including medical, dental, and vision    MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.