Role Description The Vocational Case Manager provides vocational rehabilitation services to physically disabled individuals through coordination with clients, referral sources, physicians, employers, attorneys, and others with the ultimate goal being the client’s timely return to gainful employment. This position manages placements and activities within the Alternative Light Duty Program, supporting the objectives of the Case Management department and aligning with CorVel’s overall goals. This is a remote position. Essential Functions and Responsibilities: - Assess and identify suitable light duty assignments; monitor placements for compliance. - Maintain a database of modified duty opportunities and communicate work restrictions and placement details to various parties. - Collaborate with team members and supervisors to support program goals through clear communication, teamwork, and positive working relationships. - Communicate with injured workers, non-profit organizations, attorneys, claims specialists, employers, and customers via telephone, Microsoft Teams, and Outlook. - Complete forms according to industry requirements. - Prepare organized reports within a specified timeframe. - Document all case activity in files. - Complete ongoing educational requirements as required by certifying entities. - May be required to attend committee meetings, participate in customer service activities, present, and participate in instructional programs. - Requires regular and consistent attendance. - Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP). - Additional duties as required. Qualifications - Master’s degree in Rehabilitation Counseling or related field with CRC certification (or eligible to obtain). - Knowledge of Case Management or Workers’ Compensation preferred. Requirements - Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment. - Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers. - Excellent written and verbal communication skills. - Ability to meet designated deadlines. - Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets. - Strong interpersonal, time management, and organizational skills. - Ability to work both independently and within a team environment. Benefits - Medical (HDHP) w/Pharmacy. - Dental. - Vision. - Long Term Disability. - Health Savings Account. - Flexible Spending Account Options. - Life Insurance. - Accident Insurance. - Critical Illness Insurance. - Pre-paid Legal Insurance. - Parking and Transit FSA accounts. - 401K, ROTH 401K. - Paid time off. Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health, and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enables us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).

Job Title: Account Manager, Client Services Job Type: Full-time Remote Position Company Overview iNGAGED, a division of Marsh & McLennan Agency LLC, delivers customizable communication and content solutions designed by our in-house technology team to meet client needs and enhance engagement with their teams. Job Overview We are seeking a dynamic and results-driven Account Manager to join our team. In this role, you will be the primary point of contact for our valued clients, fostering strong relationships and ensuring their needs are met with exceptional service. Your energetic approach will drive new business opportunities, strengthen existing accounts, and deliver tailored solutions that align with client goals. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for technology, this is the perfect opportunity to make an impactful difference. Key Responsibilities - Serve as primary client liaison, fostering strong relationships with clients and brokers - Lead client meetings, training sessions, and communications with professionalism and clarity - Manage content collection, review, and coordination with content editors to keep platforms current - Develop and execute client engagement strategies - Monitor and resolve issues by submitting and tracking support tickets - Maintain organization of client tasks, agendas, and status updates Qualifications - Bachelor’s degree preferred, ideally in business, technology, or related field - Comfortable with technology and eager to grow in a tech-driven environment - Proficient in Microsoft Office, especially Excel and Word - Strong organizational, communication, and problem-solving skills with a strong attention to detail - Ability to work independently and collaboratively with a positive attitude - Experience with employee benefits and account management is a plus - Bilingual skills are an advantage Compensation Competitive salary based on experience, including comprehensive company benefits. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

Overview The ROI Account Manager is responsible for providing timely management of medical records requests for assigned healthcare facilities while providing world class customer service to customers and clients. The ROI Account Manager reports to their team lead. Responsibilities - Act as a main contact for communicating and collaborating with assigned accounts - Reviewing and verifying medical record requests for validity and compliance with HIPANHITECH/etc. - Verifying patient information within assigned accounts' EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and scope requested. - Confirming request information and requesting additional documentation from patients/requesters to process pending medical record requests. - Pulling and reproducing requested medical records while ensuring accuracy and compliance with MediCopy policies/procedures as well as state/federal regulation - Following and performing workflows specific to assigned accounts - Providing and logging detailed and accurate information on each file/chart processed in accordance with MediCopy's policies/procedures - Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with medical records requests. - Providing world-class customer service to patients and clients while ensuring patient privacy. - Handling high call volumes while maintaining a high level of service and professionalism. - Maintaining all established production/quality goals, while managing assigned accounts within MediCopy's established turn-around time. - Reports to the Director of Operations as necessary. Qualifications - Thorough and detail-oriented - Professional demeanor - Customer oriented disposition - Demonstrate a positive attitude, and be able to interact well with employees - Demonstrate excellent communication skills - Proven consistent dependability and attendance - Confidentiality and discretion is required - Ability to conduct and interpret HIPAA and Privacy Guidelines - Solid organizational skills, including multitasking and time-management - The flexibility to adapt to frequent changes in the industry and office - High School Diploma/GED required.

The job profile for this position is Account Management (Non-IC) Lead Associate, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Account Manager – Prime Division You thrive at the intersection of service, strategy, and relationships. As an Account Manager in our Prime Division, you will play a meaningful role in shaping client experiences and driving outcomes that matter. You will collaborate across teams, lean into data, and anticipate client needs with confidence and care. If you are energized by building trust, improving performance, and growing alongside compassionate experts, this role offers a place to make a real impact. Responsibilities In this role, you will contribute to strong client partnerships while helping our Prime Division deliver consistent, high-quality results. • Partner with Account Executives, Account Directors, and cross-functional teams to ensure seamless service delivery and a positive end-to-end client experience. • Own and execute client benefit requests with accuracy and speed, including benefit changes, new group implementation, terminations, and escalated issues. • Proactively review operational performance metrics and translate insights into actions that support client satisfaction, retention, and growth opportunities. • Support the creation and delivery of monthly and quarterly client reporting that clearly communicates performance results and value. • Contribute to client-centric meetings by assessing how current performance aligns with client goals and by helping identify continuous improvement opportunities. • Build and maintain clear project plans, meeting documentation, and action items, ensuring follow‑through and successful completion. • Support adherence to Prime Division contract reporting requirements, performance guarantees, and associated outcomes. • Contribute to executive steering committee preparation and monthly coordination activities. • Use available tools, technology, and processes to anticipate needs, reduce issues, and elevate the overall client experience. Qualifications Required Qualifications • Minimum of 4 years of relevant experience in account management, client services, healthcare, pharmacy services, or a related operational environment. • Demonstrated ability to manage projects, track progress, and drive work to completion. • Proven experience working cross‑functionally to resolve issues with urgency and professionalism. • Strong analytical and problem‑solving skills, with the ability to interpret performance data and apply insights. • Clear, confident written and verbal communication skills, including experience supporting client-facing materials. • Proficiency with Microsoft Office and web-based tools. • Willingness and ability to travel overnight up to 20%. Preferred Qualifications • Bachelor’s degree in a related field (or equivalent practical experience). • Experience supporting executive-level client meetings or steering committees. • Background working with performance guarantees, contract reporting, or healthcare-related metrics. • Passion for continuous learning, client advocacy, and building long-term partnerships. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,200 - 125,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.