• Perform day‑to‑day bookkeeping tasks using QuickBooks Online • Manage multiple client accounts accurately and efficiently • Categorize transactions, reconcile accounts, and maintain clean books • Assist with month‑end close processes • Follow standardized bookkeeping workflows provided by the CPA • Support the onboarding of new franchise clients • Handle recurring bookkeeping tasks across a growing client base • Track completion of client work (e.g., clients completed per day/week) • Communicate clearly on progress and task completion • Participate in internal calls with the CPA for training and clarification • Join client calls when appropriate, with clear and professional English communication • Provide written updates and status reports as requested • Coordinate closely with the account manager and assigned trainer during onboarding • Handle sensitive financial and client data with strict confidentiality • Follow security protocols related to password management and system access • Use approved password managers and security tools • Comply with any limitations on screen monitoring for bookkeeping work

• Responsible for bookkeeping and financial reporting using Odoo • Prepare monthly, quarterly and annual financial statements • Prepare quotes and invoices • Oversee accounts receivable collections and dunning processes • Maintain accounts payable and accounts receivable ledgers • Support budget planning and financial forecasting • Collaborate with the team to optimize financial processes

• Oversee the daily activities and performance of assigned bookkeepers. • Ensure accurate financial data entry, reconciliations, and payroll processing. • Review activity statements and assist with year-end reconciliations. • Prepare monthly management reports and account reconciliations. • Act as the first point of escalation for team or client issues and provide effective resolutions. • Support the onboarding, training, and development of new team members. • Ensure adherence to internal processes, policies, and client requirements. • Monitor team attendance, leave usage, and workload distribution. • Report team updates, challenges, and progress to the Assistant Manager or Manager.

• Manage end-to-end retail accounts receivable processes, including generating and issuing large volume invoices per week, primarily to retail partners. • Track, apply, and reconcile complex discount structures with accuracy. • Monitor outstanding balances and conduct proactive credit control, professionally following up on overdue payments while maintaining strong retailer relationships. • Manage accounts payable processes, handling a large volume of supplier invoices per week. • Conduct structured payment runs and ensure timely supplier payments. • Perform daily bank postings and weekly bank reconciliations within the accounting system. • Investigate unreconciled items and resolve discrepancies promptly. • Manage invoice approvals using structured workflows. • Collaborate with internal Operations and Retail teams to investigate discrepancies, resolve retailer disputes, and escalate complex issues to the Finance Team Lead. • Support month-end close activities, including clearing reconciliations, chasing outstanding receipts, and assisting with balance sheet reconciliations and accruals where required. • Maintain accurate, audit-ready financial records and associated systems. • Contribute to continuous process improvements and identify opportunities to create efficiencies using automation and AI tools where appropriate.