• Responsible for planning, building, maintaining, expanding, and implementing technical duties in support of Hanford’s Enterprise Architecture initiatives • Thoroughly understand business concerns and objectives, including system functional, non-functional, performance, reliability, security, and growth requirements • Design and review data solutions to ensure alignment with business goals and technical standards • Conduct comprehensive reviews of solution architectures against specified requirements, perform risk analysis, and develop mitigation strategies as needed • Evaluate and propose new technologies and assess the current technology environment to understand limitations and constraints • Assist with defining and establish architecture solutions that comply with organizational policies, compliance requirements, and industry standards • Plan data movement through systems, ensuring accessibility and compliance with data privacy laws and accessibility standards • Design data solutions which are compatible with various AI engines to support AI related functions • Detail interactions and integrations of solution components with other systems and services to ensure seamless operation • Design solutions with robust security measures and data backup/recovery mechanisms to ensure business continuity • Ensure solutions are maintainable, have high uptime, and are easy to modify and update • Establish clear communication and coordination among stakeholders, developers, and teams to drive change • Provide technical guidance, support & mentoring for data-related projects across the organization • Implement and maintain data security protocols and ensure data privacy and compliance with policy & regulation • Establish and enforce best practices for data management and governance • Perform other duties as appropriate and as assigned

• Responsible for designing and delivering end-to-end Industrial IoT solutions • Design end-to-end architectures for data ingestion, processing, analytics, dashboards, and enterprise integrations • Actively participate in the technical implementation with our team • Support or supervise development of custom applications (React/TypeScript, Mendix) and lightweight microservices • Integrate Insight Hub with MES/MOM, ERP, CMMS/EAM systems • Ensure solution security, data quality, performance, and operational readiness • Lead workshops, align stakeholders, and act as the primary technical contact throughout the project lifecycle

Role Description - Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. - Design and propose tailored infrastructure solutions that align with customers' business objectives. - Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. - Provide product training and technical education to the sales team and customers. - Act as a trusted IT advisor for customers, partnering with Field Account Executives. - Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. - Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. - Develop solutions that fit customers’ needs and budgets through strategic planning. - Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. - Educate and develop sales teams on technical selling, product training, services, and technology trends. Qualifications - Experience working in complex Data Center sales opportunities - Intermediate - Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate - Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate - Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate - Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate - Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate Requirements - Completed Bachelor’s Degree or relevant work experience required - 3-5 years of experience in a similar role - Ability to travel to SHI, Partner, and Customer Events - Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix Benefits - Medical, vision, dental, 401K, and flexible spending.

Role Description The Solution Architect will provide sales support and project engineering services by assisting with client needs analysis, system design, proposal generation, system drawing creation, developing scope of work and maintaining strategic relationships with NWN Partners. - Responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor. - Acting as lead Sales Engineer during the presales process through solution implementation. - Providing support to the Sales Team in requirement identification, solution design, and customer presentation for the Audio Visual Project Opportunities. - Attending onsite customer meetings multiple times a week with local sales reps. - Providing discovery (on-site/remote) support to capture environmental details. - Architecting cost-effective, reliable, supportable audio visual designs based on the client’s needs analysis and NWN’s best practices. - Developing detailed Scope of Works for Audio Visual Projects. - Creating and modifying documentation, Scopes of Works (SOW), line drawings (DRW), Bill of Materials (BOM), and Site Survey (SSRV) as required. - Responsible for articulating technology and product positioning to both business and technical users. - Identifying all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. - Demonstrating continued technical education through vendor and/or industry certification achievement. - Delivering technology training to Sales and customers as requested. Qualifications - Bachelor’s degree in computer science or related field strongly preferred, an equivalent combination of education and relevant work experience required. - 2-4 years of experience in a technical leadership role on small to medium size projects in the areas of integration or support services. - 5 or more years of experience in the Professional Audio-Visual design and Expertise in Immersive Solutions. - Programming (AMX, Crestron-Extron) Experience. - Experience in Cisco, Zoom and Microsoft Team Room design. - 3+ years of experience in Sales/Solution Engineer experience in Audio Video with the last few years. - Experience with AutoCAD and/or Visio. - Experience in provisioning QSC, BiAMP, and/or Shure Audio Processors. - Knowledge of IP Communications, Networking, Security, End User Computing, Virtualization and Data Center Industry and Solutions. - Working knowledge of integrated and non-integrated Video Collaboration systems. - Experience and/or strong working knowledge of multiple videoconferencing platforms. - Ability to embrace direction and vision and work effectively within that scope. - Involvement in Industry Councils, User Groups, as appropriate. - Experience with structured project management methodologies. - Experience working with solution design, job costing and quality planning. - Experience developing/writing technical sales documents. - Experience working in a project/team environment. - Must possess excellent time management skills. - Must possess excellent client/customer interface skills. - Must possess working knowledge of Visio. - Ability to develop/deliver management presentations. - Experience with Microsoft Windows based platform (including Microsoft Word and Excel). - Able to architect and design detailed configurations for complex Communications Systems. - Able to assess and monitor a complex network to ensure service is provided as designed. - Strong attention to details, highly organized, and self-motivated. - Excellent verbal and written communication skills are required. - Vendor specific certifications in Audio Visual Industry (i.e. AVIXA CTS, CTS-I, or CTS-D, Crestron, Extron, BIAMP, Shure, QSC). - Video conferencing and/or Immersive solution certifications. Requirements - Requires Travel - Yes. Benefits - Comprehensive benefits package including medical, dental, and vision plans. - Health Savings Account (HSA) and Flexible Spending Accounts (FSAs). - Income protection through disability and life insurance. - 401(k) with company match. - Unlimited PTO and paid company holidays. - Hybrid/remote work options. - Paid bonding leave for eligible employees. - Employee discounts and access to Employee Assistance Program (EAP). - Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages. - Legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles.