• Uncover and drive new customer opportunities by providing sales and technical assistance, effectively articulating Cohesity technology to both business and technical users. • Enable customers to seamlessly integrate Cohesity products into their production environments, ensuring flawless operation and meeting their specific needs. • Develop and lead the secondary storage technology strategy for our largest customers and partners, establishing Cohesity as the primary solution provider in the market. • Communicate Cohesity's vision by delivering engaging product demonstrations, workshops, white papers, and proposals. • Identify customer needs and craft proof of concepts to showcase the value and capabilities of Cohesity technology. • Collaborate closely with product management as a field representative, providing valuable insights and conveying customer requirements for product development and improvements. • Provide project management and post-sales technical support as required, ensuring customer satisfaction throughout the entire lifecycle.

• Uncover and drive new customer opportunities • Enable customers to seamlessly integrate Cohesity products into their production environments • Develop and lead the secondary storage technology strategy for our largest customers and partners • Communicate Cohesity's vision by delivering engaging product demonstrations • Identify customer needs and craft proof of concepts • Collaborate closely with product management as a field representative • Provide project management and post-sales technical support

About the role The PreSales Solutions Consultant is responsible for presenting Blackbaud’s Education, Tuition, Fundraising and Financial solutions in a compelling and value-based approach to prospects and customers as a part of the sales process. To accomplish this, the Solutions Consultant must have a strong desire to leverage their technical and sales skills, including the ability to discover business requirements, prescribe comprehensive solutions, and demonstrate the technology that will address these requirements. The Solutions Consultant supports our K12 customers and prospects across the US and Canada. What you’ll do - Drive bookings and revenue - Serve as the business, industry, and technical expert on assigned vertical, solutions and key plays - Catalyze new opportunities in the market for Blackbaud with internal and external partners - Qualify opportunities through discovery to uncover reasons for pain and prove solution fit - Coach sales process and opportunity strategy - Develop business cases for value and return on investment that realize customer outcomes - Enable buyers to act more quickly by providing tools, content, and demonstrations to help them effectively qualify our solutions for their needs and themselves as buyers of Blackbaud solutions - Enable Account Executives with the knowledge and tools to sell with higher sales velocity - Serve as the critical link between Sales, Marketing, and Products - Provide input and content to Sales and Marketing on campaigns, cadences, and events - Nurture the feedback loop between Products and buyers and sellers on the frontlines - Interface with Co-Sell Prioritize, Managed and Marketplace Partners to expand solution and go-to-market options - Lead discovery and initial requirements gathering sessions with Commercial and Enterprise customers and prospects, translating key pain points into solution opportunities and confident in qualifying customers and prospects “in/out” for a solution - Lead a customer or prospect through a light end user demo, typically 20-30 minutes or weaving demo snippets into a discovery conversation - Lead a customer or prospect, including C-Level audiences, through a comprehensive and technical demo touching on all personas as required - Serve as a customer-facing industry/vertical expert for all related software and service offerings from Blackbaud including Partner ecosystems and competitors - Create and deliver customer facing content to be used in demo and sales automation tools as well as, but not limited to webinars, blogs, conferences, both live and recorded content - Create and deliver sales enablement sessions designed to enable AE’s and Sales Managers to create, cultivate and close qualified business opportunities. Including sales cadences used in sales automation tools - Where applicable, complete Blackbaud Certification for solutions you support - Provide recommendations for sales of implementation packages and other related services - Provide functional and technical responses to customer RFP’s, RFI’s and other direct requests - Upon closing an opportunity, document key observations and insights for the implementation team, including demo notes, documents received from customer, etc. - Assist in the training of new sales personnel though onboarding process - Coach/Feedback to Account Executives as needed on sales process, product positioning, deal presentation What you'll have - Private K-12 School Education Management, Nonprofit fundraising, financial and or operational experience required - Prior knowledge or experience working with Blackbaud products is required, specifically Education Management Suite of products – Core, Enrollment, Learning Management, Student Information, Tuition Management, and Financial Aid. Additionally required Raiser’s Edge NXT and Financial Edge NXT. Preferred but not required; Billing and School Website. - Ability to persuade others through presentations, storytelling, demonstrations, and written communication - Experience developing and delivering presentations both to executive-level and working-level audiences - Ability to translate technical features into business benefits - Ability to recommend strategic workflows and policies as it relates to product solutions - Analytical and a knack for problem solving, with high attention to detail - Willingness to travel occasionally in support of sales pursuits and Marketing events Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. The starting base salary and annual proposed commission is $120,500.00 to $155,500.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: - Medical, dental, and vision insurance - Remote-flexible workforce - Wellness Programs - 401(k) program with employer match - Flexible paid time off - Generous Parental Leave - Donations for Doers - Pet insurance, legal and identity protection - Tuition reimbursement program

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As a Sales Enablement Manager, you’ll help ensure Cognigy’s partners are technically capable of building, demoing, and delivering high-quality AI Agents on the Cognigy platform. This role is focused on hands-on technical enablement. You’ll work closely with partner engineers, sales engineers, and internal teams to turn product knowledge into real-world solutions. You’ll be a go-to technical resource for partners, helping them move from basic understanding to confident execution across sales cycles and customer implementations. How will you make an impact? - Enabling partners to design, build, and deliver AI Agents using the Cognigy platform - Supporting partner onboarding and ongoing technical readiness through structured enablement and certification paths - Delivering technical enablement sessions, workshops, and hands-on labs - Assisting partners with JavaScript development, debugging, and flow-based logic - Supporting API usage and integrations as part of AI Agent implementations - Helping partners work effectively with context variables and conversation logic in Cognigy - Advising on webchat embedding and xApps using HTML, CSS, and JavaScript - Supporting partners during demos, proofs of concept, and key partner-led opportunities - Collaborating with Sales Engineering, Product, and Professional Services to align on technical standards and best practices - Translating product updates and new features into clear, partner-ready technical guidance Have you got what it takes? - Strong JavaScript coding and debugging skills, with the ability to support and unblock others - Experience working with APIs and integrations in real-world implementations - Practical experience using context variables and conversation logic within Cognigy - Working knowledge of HTML, CSS, and JavaScript, particularly for webchat embedding and xApps - A general developer mindset, with comfort solving problems through flow logic and/or code - Experience in a technical, customer-facing role such as Sales Engineering, Pre-Sales, Solution Consulting, or Technical Consulting - Ability to clearly explain technical concepts to both technical and non-technical audiences - Strong collaboration and communication skills across sales, product, and delivery teams Enablement-focused qualities: - A genuine passion for enablement and helping partners succeed independently - Enjoyment in teaching, coaching, and guiding others from basic understanding to confident execution - Comfort delivering technical enablement sessions, workshops, and hands-on labs - Ability to turn complex product capabilities into clear, practical guidance partners can apply immediately - A proactive, problem-solving attitude with a strong sense of ownership when supporting partner success What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About Cognigy NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.