• Manage new business development and expansion efforts within the largest K-12 school education accounts • Develop, manage and execute a territory plan to achieve territory quota and company strategic goals • Manage consultative sales engagements with senior education leaders • Develop strategic proposals and multi-year implementation plans • Identify and penetrate new buying centers within existing accounts to drive expansion • Generate, grow and maintain a robust pipeline of high-value greenfield opportunities • Serve as the executive sponsor and trusted advisor to senior district administrators • Represent Lexia at national and regional conferences, trade shows, and education events • Present meaningful and timely thought leadership sessions at trade shows and conferences

• Drive strategic business expansion/collaboration opportunities with Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory • Structure detailed strategic plans for gaining and retaining new and existing clients. • Maximize client-bill contracting opportunities • Implement laboratory services agreements (LSA’s) with bill account institutions • Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives • Identify and develop partnering opportunities between prospective oncology clients and Tempus. • Promote and drive compliance with new web-based molecular information tools for all clients • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership • Monitor performance of sales to ensure objectives are met • Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc. • Work effectively with individuals across multiple departments throughout Tempus • Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Key Account Executive – Share of Wallet How will you make an impact? Position Summary The Key Account Executive (KAE) – Share of Wallet is responsible for driving organic growth within a defined portfolio of strategic accounts by increasing share of wallet, expanding solution adoption, and strengthening executive-level partnerships. This role focuses on deep account penetration, cross-portfolio selling, and long-term strategic account planning to maximize revenue, profitability, and customer retention. The KAE serves as a trusted advisor to customers, aligning business objectives with enterprise solutions and coordinating cross-functional resources to deliver measurable value. The position is remote and requires >50% travel. Key Responsibilities - Develop and execute comprehensive Strategic Account Plans focused on increasing share of wallet within assigned accounts. - Identify whitespace opportunities across divisions, business units, and service lines. - Build and maintain executive-level relationships, positioning the company as a strategic partner. - Conduct high-impact business reviews that align customer goals with delivered outcomes and future opportunities. - Drive cross-selling and upselling initiatives by leveraging internal subject matter experts and commercial partners. - Analyze account spend, market trends, and competitive landscape to identify growth strategies. - Lead opportunity pipeline management, forecasting, and revenue tracking within assigned portfolio. - Collaborate with Account Managers, Business Development, Marketing, and Operations to ensure coordinated execution. - Monitor contract performance and identify opportunities for renewals, extensions, and expansions. - Successfully navigates and delivers results within a complex, matrixed organization, demonstrating strong capability in leading and influencing without direct authority. - Maintain disciplined CRM documentation, including action plans and growth initiatives. Qualifications - Bachelor’s degree required; advanced degree preferred. - 5+ years of strategic sales or key account management experience; 2+ years of leadership experience preferred - Demonstrated success in growing share of wallet within complex, multi-site accounts. - Strong financial and analytical acumen. - Proven ability to build executive-level relationships and influence decision-makers. - Excellent presentation, negotiation, and communication skills. - Ability to manage multiple stakeholders and navigate matrixed organizations. Knowledge, Skills & Competencies - Enterprise account penetration strategy expertise. - Advanced negotiation and deal structuring capabilities. - Strong financial acumen (ROI modeling, margin analysis, long-term contract economics). - Ability to navigate complex IDN decision-making hierarchies. - Executive presence and persuasive communication skills. - High resilience, urgency, and competitive drive. - Self-starter mentality with disciplined pipeline management. - Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), PBI and SFDC

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Service Assurance Account Executive to be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. Our Service Assurance Account Executive functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. This role interfaces with multiple technical resources across the business to drive a superior, differentiated, and sustained customer experience. Our Service Assurance Account Executive will oversee the end-to-end service delivery process, be the primary point of contact for communicating and providing status on service impacting events, and initiate measures to optimize service performance and customer satisfaction. This role requires strong analytical skills, attention to detail, and the ability to collaborate with various stakeholders to drive continuous improvement in service delivery. Our Service Assurance Account Executive will ensure operational continuity and scalability across functional teams during all stages of the lifecycle by coordinating, driving, and delivering operations reviews, Request for Outage (RFO), and Service Improvement Plans (SIP). Serves on cross-functional teams to raise awareness, drive results, and resolve issues impacting their assigned customer. Responsibilities: - During customer impacting events, communicate proactively with customers regarding service status, including updates and answers to customer inquiries. Act as an escalation point during events and engage directly with customer representatives, providing incident updates from NCC communications. - Serve as customer advocate, technical resource, and subject- matter- expert for internal departments for their assigned customer and develop communication strategies with internal departments by staying well-versed in internal SLA’s and operational processes. - Define and help develop custom reporting and presentations to deliver during regular operations reviews, illustrating network performance; highlighting positive performance trends, and identifying areas for service improvement opportunities. - Partner with Network Control Center (NCC) to identify, create, implement, and track post-mortem analysis and preventive measures and then take the lead in presenting that information to the customer. - Define and communicate key Service Assurance process gaps that will be measured and tracked via Service Improvement Plans (SIP). Participate in both internal and external meetings associated with SIP until initiatives are resolved. - Monitor adherence to SLAs and service performance targets, track KPIs, and report on service performance to stakeholders. - Travel is limited to customer or direct report requests (10% of the year). Qualifications: - Bachelor’s Degree in Engineering, Telecommunications, or other relative technological field. - Minimum of five (5) years of telecom industry experience with knowledge of Voice, Transport, IP, Data, Fiber and Managed Services. - Strong technical and operational background and understanding of troubleshooting and configuration protocols. - Strong understanding of operations processes and systems across all internal organizations as well as industry best practices. - Exceptional customer-facing skills with an innate ability to empathize with customers. - Strong analytical skills and ability to convey that information succinctly and clearly. - Strong interpersonal, teamwork, conflict resolution, and negotiation skills. - Strong time management, organizational, and prioritization capabilities. - Excellent oral and written communication skills internally and customer-facing. - Well-versed in communicating at both the technician as well as executive levels. - Ability to positively influence and collaborate with stakeholders in other organizations to accomplish objectives while maintaining relationships. - Ability to challenge the status quo with a focus on continuous improvement. - Primarily office environment 8 to 5 with some business travel and after-hours support. - Must be willing to work on-call via cell phone, including weekends and holidays. - Highly motivated, self-starter who can thrive independently or in a team environment. - Attention to detail with good organizational capabilities. - Ability to prioritize with good time management skills. - Knowledge of the ITIL Framework and experience with incident management and problem management are helpful. - Ability to adapt to change quickly, as well as manage a high-volume workload efficiently and effectively. - Strong attention to detail and ability to multi-task and prioritize. Estimated base salary range: $68,100 - $104,700 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.