Role Description This role offers the opportunity to manage and grow key client relationships while driving new business across hospital IT systems. You will oversee the full client lifecycle—from prospecting and securing new partnerships to expanding existing accounts and ensuring successful service delivery. The position combines business development, strategic account management, and cross-functional collaboration, providing a high-impact platform to strengthen client satisfaction and revenue growth. You will work closely with internal teams to align IT staffing solutions with client needs, while building long-term relationships and fostering trust. This is an environment where entrepreneurial thinking, innovation, and a client-focused mindset are highly valued. - Prospect new IT staffing partnerships within hospital systems, identifying key decision-makers and generating job orders - Manage, grow, and expand a portfolio of active client accounts, ensuring successful delivery and identifying new business opportunities - Cultivate and maintain strong relationships with IT leadership, hiring managers, and procurement teams - Collaborate closely with recruiting, operations, and leadership to ensure client satisfaction and timely fulfillment of staffing needs - Operate in a fast-paced environment while maintaining urgency, follow-through, and accountability for results - Track and report on account metrics and progress, using insights to drive continued growth and improvement Qualifications - Bachelor’s Degree or equivalent industry experience - Minimum 3 years of IT staffing experience with a proven track record of meeting or exceeding goals - Strong client-centered mentality with a passion for service and relationship building - Ability to anticipate client needs, problem-solve creatively, and take initiative - Self-motivated, results-oriented, and comfortable working in a fast-paced, metrics-driven environment - Excellent communication, interpersonal, and stakeholder management skills - Career-oriented with a desire to advance professionally and drive meaningful impact Requirements - Bachelor’s Degree or equivalent industry experience - Minimum 3 years of IT staffing experience with a proven track record of meeting or exceeding goals - Strong client-centered mentality with a passion for service and relationship building - Ability to anticipate client needs, problem-solve creatively, and take initiative - Self-motivated, results-oriented, and comfortable working in a fast-paced, metrics-driven environment - Excellent communication, interpersonal, and stakeholder management skills - Career-oriented with a desire to advance professionally and drive meaningful impact Benefits - Competitive compensation ($33.65 hourly, approx. $70,000 annually plus commission) - Generous 401(k) plan with company match - Unlimited discretionary time off (DTO) and paid sick leave in accordance with applicable laws - Virtual wellness programs, including yoga, meditation, and fitness classes - Company-sponsored team-building activities, virtual events, and birthday recognition - Reimbursements and discretionary bonuses where applicable

• Own a portfolio of smaller Enterprise accounts end-to-end, acting as the single commercial owner for each client. • Be accountable for renewal outcomes, timelines, and commercial hygiene across your accounts. • Ensure renewals are planned, forecasted, and completed on time with no reactive extensions or lapses. • Maintain a rolling 12-month renewal forecast for assigned accounts. • Own renewal preparation, pricing conversations (within agreed guardrails), and contract coordination. • Monitor account health signals including engagement, usage, responsiveness, and sentiment. • Proactively identify churn risks and work with Customer Success to mitigate them early. • Act as the primary point of contact for assigned accounts.

• The Strategic Account Sales Manager (SAM) will be primary responsible for growing, developing and maintaining strategic relationships with a specific set of Vizrt’s Strategic Accounts in our Enterprise vertical. • This person will work to identify, understand and satisfy customers' needs, grow demand for Vizrt’s solutions and close opportunities aligned to Vizrt’s quarterly and monthly linearity focus, maintain relationships at all levels, resolve any issues promptly, and consistently deliver a positive customer experience. • The SAM will collaborate with the customer success team, and the wider CRO and Marketing organizations to help drive a positive customer experience and satisfaction. • The SAM is expected to build long-lasting, profitable relationships with clients, always striving to find the solutions that best fit individual clients' specific needs.

• End-to-End Ownership: Lead the complete journey of our US clients. • Flawless Onboarding: Manage the initial setup, platform configuration, and training. • Strategic Account Management: Drive user engagement, monitor platform adoption metrics, and hold strategic reviews with key stakeholders to ensure ROI. • Expansion & Retention: Identify upselling and cross-selling opportunities and proactively prevent churn. • Build the Playbook: Define, document, and iterate our US Onboarding and CS processes from scratch.