• Installation and service enablement: Own the installation, configuration, and activation of our on-premises equipment within our customer’s facilities and environments • Be proficient in the configuration and management of “out of band” access • Help with troubleshooting issues related to the installation and performance of our sensors • Guarantee that all installations are fully tested end-to-end and ready for production • Support our Tier 1 support team - 3rd party offshore team. This team is our first responder to any automated alerts where on-premise equipment is unstable. • Support the on-call rotation for critical issues when Tier 1 is unable to recover critical services for our customers. • Be an active owner in our team of customer issues, responding, troubleshooting, and providing a resolution for on-premise equipment while working remotely. • Use our SLAs as guidelines to improve our support processes and response • Support the team to strategize on process improvements and additional tools to reduce volume and expedite troubleshooting • Provide our customers the best experience throughout the process in both written and verbal communications • Participate in creating SOPs, knowledge-base articles, and cross-training other team members to support the entire service experience.

• Diseñar e implementar integraciones entre aplicaciones y sistemas con APIs de modelos de lenguaje (LLMs). • Diseñar soluciones utilizando técnicas como: RAG, Function Calling, Prompt Engineering, Embeddings y Búsqueda Semántica, Fine-Tuning y Transfer Learning, Chain-of Thought Prompting, y RLHF. • Gestionar el ciclo completo de los datos que alimentan el RAG, cubriendo procesos de generación, extracción, calidad y gobernanza. • Colaborar en múltiples proyectos de desarrollo, apoyando en la integración entre aplicaciones, sistemas, datos y LLMs. • Participar activamente en reuniones y sesiones de brainstorming para proponer mejoras e innovaciones en aplicaciones y procesos. • Identificar y resolver incidencias técnicas, garantizando altos estándares de calidad y escalabilidad en las soluciones implementadas. • Mantenerse actualizado respecto a tendencias y tecnologías en integración de LLMs. • Documentar procesos y desarrollos para facilitar la transferencia de conocimiento al equipo.

• Prepare summary trip reports within two working days of trip completion • Compile and complete project documents • Provide technical engineering support for all phases of assigned new construction and renovation projects (i.e. evaluate shop drawings, design proposals, and interpret the technical requirements for adherence to contract documents) • Participate in Joint Acceptance Inspections (JAI) and Contractor Acceptance Inspections (CAI) on all assigned projects and provide recommended resolutions on all items relating to engineering • Perform engineering studies for feasibility and cost versus benefit • Provide technical input to the Government Technical Interpreter in actions to plan, budget, program, and coordinate the development of engineering projects • Develop project drawings in accordance with the FAA Standard/guidelines

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: Type of Position: Adjunct Faculty Workstudy Position: No Job Type: Less than Annual Appointment (Fixed Term) Work Shift: Sponsorship Available: No Institution Name: University of Arkansas Grantham As an employer, the University of Arkansas Grantham offers a remote work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 - 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you need assistance with the application process, or if you are a person with a disability who would like to request a reasonable accommodation related to the application process, please contact the Department of Human Resources at hr@uagrantham.edu. For general application assistance or if you have questions about a job posting, please contact Human Resources at recruiting@uagrantham.edu. Department: General Academics Team Department's Website: Summary of Job Duties: The University of Arkansas Grantham is looking for REMOTE PT Faculty in the following states: AL, AR, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, OH, OK, SC, TN, TX, UT, VA, VT, WI and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift POSITION DESCRIPTION: Part-time Faculty for University of Arkansas Grantham (UAG) have primary responsibility for online instruction and corresponding outreach to an approximate maximum load of 70 students at a given time. Part-time faculty serve in a remote capacity at the University. This position is for the designated college and will report to the Faculty Manager. Part-time faculty teach courses that may begin monthly or quarterly depending on the course and program. Courses are eight weeks in length and utilize the Blackboard Learning Management System. Each course week runs Wednesday through Tuesday midnight of the following week. Faculty are given access one week prior to the course start date to set up the course. KEY JOB RESPONSIBILITIES: ● Follow all University policies as provided in the University Catalog and Faculty Handbook. ● Provide instruction in accordance with the University and within the scope of departmentally-defined courses, programs of study, and degrees. ● Responsibility includes timely interaction with students and quality assessment of student work with substantive feedback. ● Provide weekly “office hours” support and communicate (e.g., email, posting, live-chat, etc.) in a timely manner with students, other faculty and staff regarding student concerns or issues. ● Faculty may take part in shared governance of curriculum, in some instances participating in curriculum development. ● Participate in training on necessary technologies to facilitate courses. ● Assume responsibility to keep current in the field of study/area of expertise and continue to develop professionally in content, methodologies, and distance-learning strategies. ● Able to make decisions and work independently with exceptional problem solving and analytical skills. ● Maintain accurate electronic records for both the learning management system maintenance as well as the University records system and submit all records when required. ● Participate actively in faculty development opportunities (internally and externally). ● Provide feedback concerning student and faculty issues. ● Utilize the philosophy and objectives of University of Arkansas Grantham to create a positive growth environment for learning. Follow principles of good educational practice: provide ongoing contact between students, develop reciprocity/cooperation among students, use active learning techniques, give prompt feedback, emphasize time on task, communicate high expectations, and respect diverse talents and ways of learning. ● Proactively participate with students within programs through teaching, welcome forums, recorded videos, etc. ● Notify the appropriate University administrator of any course or course administration issues in a timely manner. ● Other duties as assigned Qualifications: EDUCATION/WORK EXPERIENCE REQUIREMENTS AND DESIRED SKILLS: - Required Education: B.S. in Computer Engineering Technology, Electrical Engineering Technology, Computer Engineering, Electrical Engineering, Electronics Engineering, Electronics Engineering Technology or a closely related field. - Part-time faculty teaching undergraduate courses are also required to hold a Master’s Degree in in Computer Engineering Technology, Electrical Engineering Technology, Computer Engineering, Electrical Engineering, or a closely related field. - Required qualifications for graduate teaching include a PhD or terminal degree in Computer Engineering, Electrical Engineering, or a closely related field (preferred). - Prior experience teaching at the college level, particularly with lab-based courses. - Demonstrated knowledge in areas such as: - Digital logic and microprocessors - Embedded systems - Circuit analysis and electronics - Programming (C/C++, Python, or similar) - Instrumentation and lab-based instruction - Five years of professional experience - Prospective faculty must enroll in and successfully complete the Faculty Orientation Training Course - Online teaching experience is preferred - All degrees must be conferred from an institution accredited by an accreditation agency recognized by the United States Department of Education or the Council for Higher Education Accreditation (CHEA). For faculty holding degrees awarded by non-U.S. institutions, the institutions must be approved by the appropriate governmental or accreditation agency. - A student-centered instructional philosophy is required - Curriculum development experience a plus - Proficiency in MS Office Suite Products and leveraging the Internet - Knowledge of, and use of Blackboard Learning Management System is preferred - Able to make decisions and work independently with effective problem solving and analytical skills - Strong interpersonal skills and ability to collaborate with technicians and faculty - Knowledge of distance learning educational model required - Able to gather, analyze, evaluate, and integrate information electronically - In-depth knowledge of distance learning educational models, adult learning styles, and technology-assisted instruction. - In-depth knowledge of developing curriculum design required - Excellent analytical, interpersonal, oral, and written communication skills required - High speed Internet and a webcam are required for this role. - Able to effectively communicate orally and in writing. - A flexible work schedule is required. - Able to multi-task yet maintain close attention to detail and timeliness of work production. - Able to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, vendors, and members of the general public) - Language Skills: Able to read, analyze, and interpret common journals and legal documents. Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to effectively present information to executive management, faculty, staff, and/or students. - Mathematical Skill: Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - Reasoning Ability: Able to define problems, collect data, establish facts, and draw valid conclusions. Ability to present facts to faculty for departmental response. Able to deal with a variety of information presented in oral or written formats. Able to deal with non-verbal behavior in assisting with problem resolution. - Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Frequently required to use hand to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone and computer). - Occasionally required to walk, stand, and make presentations. - This position may involve sitting at a desk for extended periods of time. - Specific vision abilities include close vision and distance vision. University of Arkansas Grantham will seek to reasonably accommodate qualified individuals with a disability. Such reasonable accommodation may take the form of making existing facilities readily accessible to or usable by individuals with a disability, restructuring jobs, modifying schedules, acquiring, or modifying equipment, adjusting training materials, adjusting employment policies, and the like. Additional Information: Salary Information: Commensurate with education and experience. Required Documents to Apply: Proof of Veteran Status, Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Jenny Seifert, Sr. Recruitment and Benefits Administrator, jseifert@uagrantham.edu All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: No