Job DetailsJob Location: TN REMOTE - TENNESSEE, TN 99999Position Type: Full TimeSalary Range: $11.00 - $12.00 HourlyOverview We’re hiring Seasonal Customer Support Agents to support high-volume operations during peak periods. This role is focused on delivering efficient, accurate support across multiple channels while maintaining strong productivity throughout your shift. This is a fast-paced environment where consistency and attention to detail matter. You’ll be expected to stay active, manage multiple conversations, and follow established processes without constant oversight. What You’ll Do Handle customer inquiries via phone, chat, and/or email in a high-volume environment Provide accurate information and resolve issues efficiently Navigate multiple systems while maintaining attention to detail Stay active and engaged throughout your shift, managing multiple interactions at once Follow all processes, compliance guidelines, and system workflows Communicate clearly and professionally, especially in time-sensitive situations Escalate issues when necessary What We’re Looking For Strong customer service skills with a focus on accuracy and efficiency Comfortable working in a fast-paced, high-volume environment Ability to multitask across systems and communication channels Detail-oriented and process-driven Reliable attendance and consistent performance Strong written and verbal communication skills Previous call center or customer support experience preferred What Success Looks Like You stay consistently active and productive throughout your shift Customers receive clear, accurate, and timely support You manage multiple interactions without sacrificing quality You follow processes and minimize errors Why Join This Team Fast-paced seasonal opportunity with immediate start Structured environment with clear expectations Gain experience in high-volume customer support Be part of a team supporting a large-scale live operation #TNCX Notice of Equal Opportunity and Accommodation for Applicants with Disabilities Connexus Resource Group is committed to providing equal employment opportunities to all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete this application or to participate in any part of the application or hiring process, please contact our Human Resources department at jobs@connexusresourcegroup.com. Requests for accommodation will be considered on a case-by-case basis in accordance with applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA). Providing this information is voluntary and will be kept confidential as required by law. Qualifications

Job DetailsJob Location: AL REMOTE - ALABAMA, AL 99999Position Type: Full TimeSalary Range: $11.00 - $12.00 HourlyOverview We’re hiring Seasonal Customer Support Agents to support high-volume operations during peak periods. This role is focused on delivering efficient, accurate support across multiple channels while maintaining strong productivity throughout your shift. This is a fast-paced environment where consistency and attention to detail matter. You’ll be expected to stay active, manage multiple conversations, and follow established processes without constant oversight. What You’ll Do Handle customer inquiries via phone, chat, and/or email in a high-volume environment Provide accurate information and resolve issues efficiently Navigate multiple systems while maintaining attention to detail Stay active and engaged throughout your shift, managing multiple interactions at once Follow all processes, compliance guidelines, and system workflows Communicate clearly and professionally, especially in time-sensitive situations Escalate issues when necessary What We’re Looking For Strong customer service skills with a focus on accuracy and efficiency Comfortable working in a fast-paced, high-volume environment Ability to multitask across systems and communication channels Detail-oriented and process-driven Reliable attendance and consistent performance Strong written and verbal communication skills Previous call center or customer support experience preferred What Success Looks Like You stay consistently active and productive throughout your shift Customers receive clear, accurate, and timely support You manage multiple interactions without sacrificing quality You follow processes and minimize errors Why Join This Team Fast-paced seasonal opportunity with immediate start Structured environment with clear expectations Gain experience in high-volume customer support Be part of a team supporting a large-scale live operation #ALCX Notice of Equal Opportunity and Accommodation for Applicants with Disabilities Connexus Resource Group is committed to providing equal employment opportunities to all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete this application or to participate in any part of the application or hiring process, please contact our Human Resources department at jobs@connexusresourcegroup.com. Requests for accommodation will be considered on a case-by-case basis in accordance with applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA). Providing this information is voluntary and will be kept confidential as required by law. Qualifications

Overview After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Work Location: This is a remote/work from home position. Must reside in New York state. Compensation: $16.50/hour Paid Training Start Date: Monday, April 27, 2026 Training Hours: Monday through Friday: 8am - 4:30pm EST Hours of Operation (following training): Monday through Friday: 10am - 9pm EST; Saturday: 7am - 5pm EST *Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: - Assist customers with billing inquiries/concerns - Ensure all account information is accurately documented and inputted into client system - Provide detailed explanations of account status and inquiries to customers - Adhering to State and Federal regulations pertaining to your job duties - Assist customers with delinquent accounts according to various state guidelines - Utilize exceptional communication skills to fulfill both client and customer goals Key Results Areas: - Maintain an average Inbound Handle Time - Achieve Quality Assurance goals - Adhere to Production measures (time spent on calls, schedule adherence, etc) Qualifications Ideal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required. For Remote Positions: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 40 mbps download, 20 mbps upload Note: *Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP

Company Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description We are looking to fill a Support Specialist role on our Indy Cinema Support team. Our team is responsible for consulting on all matters related to the technology solutions our Partner Cinemas use to successfully run their businesses. This role performs a wide variety of tasks, acting as both an industry and technology consultant while providing elite service rarely found in the cinema industry. If you have a passion for solving problems and helping people improve their operations, this is a great opportunity for you. Job Duties - Serve as a resource for customers by providing solutions to technical challenges. - Deliver exceptional customer service by working directly with cinema operators who use our proprietary software. - Remotely connect to customer PCs to conduct training sessions, install software, adjust configuration settings, and identify/troubleshoot issues. - Resolve technical issues, which may include: - Tablet configurations - Windows printing - Receipt printing - Bluetooth pairing - Resolving IP conflicts - Consult with clients on best practices to maximize revenue and improve business efficiency using our software. - Build and maintain strong relationships with clients. - Escalate issues to the Support Manager and assist in implementing solutions. - Document all relevant information and investigation details in CRM cases. - Demonstrate initiative by suggesting product enhancements or improvements to internal processes. Basic Qualifications - Tech-savvy with working knowledge of MS Windows & Office, plus an introductory or better understanding of networking, TCP/IP, and LAN functionalities. - Ability to quickly learn new software and technologies. - High energy, engaging personality, and patience with users across all technology skill levels. - Experience may include any of the following: - Technical background in a help desk environment requiring customer service - Education or degree in: - Information Technology (IT) - Computer Science - Networking - Database Management - System Administration - Web Design/Development - Cybersecurity - Software Development - Or other relevant technical fields - Technical certifications is a plus. Qualifications Desired Qualifications - Bachelor’s degree in Computer Science, IT, or a related field. - Prior experience with Cinema software is a plus. - Experience administering, managing, or supporting point-of-sale systems in retail or F&B, and/or online reservation systems. - Familiarity with Salesforce.com. - Knowledge of the cinema industry preferred; previous cinema or cinema tech experience strongly desired.-tech experience strongly desired. - Advanced problem solving and analytical skills.-solving and analytical skills. Additional Job Requirements - Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-VERSANT worksite, most commonly an employee’s residence. - This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Compensation Range: $24.04 an hour. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected]. VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means. - Business Segment: Digital Platforms & Ventures - Compensation: USD 24.04 - USD 24.04 - hourly