COMPANY DESCRIPTION: A career here is life-enhancing. At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here. Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner. Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation. At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact. For more information, visit www.Synergbiopharma.com POSITION OVERVIEW The Computer Software Validation Specialist is responsible for ensuring that GxP‑regulated software systems comply with FDA 21 CFR Part 11, cGMP, Annex 11, and GAMP 5 while also supporting business process and technology transformation initiatives. This role combines hands‑on computer software validation, documentation, and testing with business analysis, requirements gathering, data architecture support, and cross-functional solution delivery. The ideal candidate has strong technical expertise, deep knowledge of biotech and pharmaceutical business processes, and experience implementing software solutions in regulated environments. CSV experience is absolutely required, with extensive experience in software implementation, testing, and data/architecture workflows strongly preferred. JOB RESPONSIBILTIES - Author, review, and approve validation master plans, User Requirements Specifications (URS), Functional Specifications, configuration documents, traceability matrices, and validation summary reports. - Testing Execution: Develop and execute IQ (Installation Qualification), OQ (Operational Qualification), and PQ (Performance Qualification) protocols to ensure systems function as intended. - Regulatory Compliance: Ensure systems adhere to cGMP, 21 CFR Part 11, Annex 11, and GAMP 5 while maintaining high standards for data integrity. - Perform risk and impact assessments to determine the appropriate scope of validation for new systems, upgrades, and changes. - Change Control and Deviations: Manage change control for validated systems, documenting deviations and driving CAPAs to closure. - Auditing and Support: Act as a subject matter expert during internal and external audits and inspections. - Collaborate with business users to understand objectives, requirements, and operational needs across key business areas. - Document business requirements, functional specifications, solution designs, system requirements, and process/data flows. - Prepare and lead coordination meetings between developers, business stakeholders, and vendors. - Partner with developers and technical teams to clarify requirements, ensuring solutions meet approved business needs. - Perform unit and functional testing as needed and coordinate UAT activities. Validate that final solutions meet documented requirements. - Maintain and manage issue logs; ensure timely prioritization and resolution of critical issues. - Apply information systems development, implementation, and control practices across various technology environments. - Stay current on relevant technology trends, best practices, and industry developments. - Contribute to data flow mapping, system interfaces, and architecture discussions for scalable, compliant system design. REQUIRED SKILLS AND QUALIFICATIONS Education: - Bachelor’s degree in Computer Science, Information Technology, Engineering, Biology, or related field; or equivalent experience. Experience: - 2–5+ years of experience in CSV, validation, or quality assurance roles within regulated industries. - 2–6 years as a technical Business Analyst supporting technology transformation. - Experience implementing software in GxP environments is required. - Clinical Trial Management Systems (CTMS) experience is required. - Familiarity with LIMS, CDS, and related scientific or operational systems; strong understanding of the full SDLC; experience with software implementation, testing, and configuration in regulated settings. Technical Knowledge, Skills, Abilities: - Strong analytical, technical writing, and problem-solving abilities; high attention to detail; ability to collaborate cross-functionally; strong communication and stakeholder engagement skills; proficiency with MS Office and MS Visio. - Compliance experience is a major plus. - CSV experience is absolutely required. - Heavy software implementation experience and data architecture exposure are strongly preferred. ESSENTIAL FUNCTIONS: Physical Demands: The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment. TOTAL REWARDS PROGRAM: We define total rewards as compensation, benefits, remote work/flexibility, development, recognition and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere”. However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India. he expected salary range for this position is $120,000 to $160,000 yearly. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. LEGAL STATEMENT: Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.

• Software testing and close collaboration with the client and the development team • Manual software testing of web applications • Creation of test cases • Documentation (e.g. user manual) • Support and 3rd-level service desk • Communication with developers and business analysts.

• Analizar requisitos y User Stories. • Diseñar estrategias de prueba y matrices de cobertura. • Ejecutar pruebas, gestionar anomalías en herramientas (Azure DevOps, JIRA) y realizar informes.

WHO WE ARE ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. THE OPPORTUNITY ActBlue is seeking a Senior Product Manager to own and evolve critical components of our payments platform—the infrastructure responsible for moving money across the Democratic fundraising ecosystem. ActBlue processes millions of contributions that power campaigns and progressive causes across the United States. The systems behind these contributions must operate with high reliability, financial correctness, and regulatory compliance under real-world fundraising conditions. The Payments Platform team builds and operates the core infrastructure that enables money movement across ActBlue’s platform. This includes payment initiation, authorization, settlement, reconciliation, refunds, chargebacks, and disbursements, as well as the financial data systems that ensure funds move securely and accurately from donors to campaigns. These systems integrate with external payment processors, card networks, fraud and compliance services, and internal platform services used across ActBlue’s product ecosystem. As a Senior Product Manager, you will partner closely with Engineering, Finance, Payments Operations & Fraud, Account Operations, Legal, Customer Experience, and external payment partners to improve the reliability, scalability, and operational performance of ActBlue’s payments infrastructure. This role carries meaningful operational responsibility. You will help ensure the systems that power donor contributions remain reliable under real-world conditions, including diagnosing complex payment failures, responding to production incidents, and continuously strengthening system resiliency and observability. WHAT YOU WILL DO - Own strategy and roadmap for key components of ActBlue’s payments platform across the full transaction lifecycle: authorization, capture, settlement, reconciliation, refunds, chargebacks, disbursements, and error handling. - Build and evolve core payment infrastructure, including payment primitives, APIs, processor integrations, and internal platform services that support fundraising products across ActBlue. - Design systems that support multiple payment architectures, including PayFac-style and platform/ISV models, while ensuring compliance with campaign finance regulations. - Partner deeply with Engineering to design scalable, resilient platform capabilities and translate complex technical requirements into clear product strategies and delivery plans. - Work closely with Finance and Payments Operations to ensure settlement accuracy, reconciliation correctness, payout reliability, and effective financial risk management across millions of transactions. - Define and own key platform metrics such as authorization rates, decline patterns, payout success, refund rates, processing costs, and financial accuracy. - Analyze operational and payment performance signals to identify opportunities to improve authorization success, reduce failure loops, strengthen resiliency, and optimize platform behavior through routing strategies, retry logic, and improved error handling. - Lead integrations with new processors, payment partners, and platform services to ensure the payments infrastructure remains scalable, resilient, and adaptable to evolving fundraising and regulatory requirements. - Own the operational performance of the systems you help build by partnering with engineering and operational teams to diagnose complex payment failures, participate in incident response, and drive improvements that strengthen system reliability. - Communicate product strategy, progress, risks, and outcomes clearly across technical and non-technical stakeholders, ensuring strong alignment across engineering, leadership, and operational teams. WHAT YOU BRING - 5+ years of product management experience, including ownership of complex technical systems or platform infrastructure. - Deep experience working on payments systems or financial infrastructure, with strong familiarity with the full lifecycle of a transaction from initiation and authorization through settlement, reconciliation, refunds, chargebacks, and disbursements. - Experience building or operating high-volume payments systems within a fintech, marketplace, or platform environment. - Strong familiarity with the payments ecosystem, including card networks, processors, and payment rails such as ACH and RTP, as well as regulatory frameworks including PCI DSS, NACHA rules, and card network mandates. - Technical fluency and comfort working with APIs, payment specifications, and platform architectures in close partnership with engineering teams. - Experience delivering capabilities within core payment workflows such as authorization systems, refund architecture, retry logic, failure handling, payment routing, or multi-processor orchestration. - Strong understanding of financial data systems, including reconciliation, settlement accuracy, and supporting finance and accounting workflows in high-transaction-volume environments. - Data-driven product instincts and comfort analyzing operational and financial metrics such as authorization rates, decline patterns, payment success rates, processing costs, and financial accuracy. - Strong systems thinking and the ability to design modular platform capabilities across complex, interconnected systems. - Comfort operating in production environments, including experience diagnosing system failures, participating in incident response, and improving platform reliability and operational resilience. - Proven ability to lead complex cross-functional initiatives involving engineering, finance, operations, and external partners. - Extreme ownership mindset with the ability to proactively identify problems, navigate ambiguity, and drive complex initiatives from strategy through execution. - Passion for leveraging technology to protect our democracy, and excitement about building financial infrastructure that enables grassroots fundraising for progressive campaigns and causes. WORK & BENEFITS SNAPSHOT This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C. *While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements. Work Schedule: This role requires availability during established, regular business hours (Mon-Fri). Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position. Salary Range Details: $162,027 - $178,971 - $195,915 ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. Benefits: - Flexible work schedules and an unlimited time-off policy - Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability - Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option - Dependent and health care flexible spending account options - Employee Assistance Program (EAP) benefits for employees - Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions - A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included) - Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees - Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times ActBlue is unable to sponsor work visas at this time. UNION INFORMATION The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees. BACKGROUND CHECKS As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. INCLUSION STATEMENT FROM ACTBLUE ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission. If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement. We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com. *ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address.