Location: 100% Remote Job Type: Full-time / Part-time About Mind Friend At Mind Friend, we believe that accessing quality mental healthcare should be as simple as reaching out to a good friend. We are a fast-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the comfort of their homes. We are looking for a highly empathetic and organized Telehealth Psychologist Assistant to join our fully remote team and support our licensed psychologists in delivering top-tier care. The Role As a Telehealth Psychologist Assistant, you will be the backbone of our clinical operations. You will act as the first point of contact for our clients, ensuring a smooth and welcoming virtual experience, while providing vital administrative and clinical support to our psychologists. If you are passionate about mental health and want to gain hands-on experience in the telehealth industry, this is the perfect role for you. Key Responsibilities - Patient Onboarding: Guide new clients through the intake process, ensuring all preliminary paperwork, consent forms, and assessments are completed prior to their first session. - Schedule Management: Coordinate calendars, schedule appointments, and manage cancellations or rescheduling for multiple psychologists. - Virtual Room Support: Act as the technical liaison for clients, helping them troubleshoot any video, audio, or platform connectivity issues before or during their sessions. - Clinical Administration: Assist psychologists with preparing session materials, organizing electronic health records (EHR), and proofreading non-clinical documentation. - Patient Communication: Respond to patient inquiries via email and secure messaging with warmth, professionalism, and promptness. - Compliance: Maintain strict confidentiality and ensure all tasks are performed in compliance with HIPAA and other patient privacy regulations.

Role Description We need trained and licensed counselors and therapists to help make a difference for our communities as we face mental health and substance abuse challenges in Ohio. You will: - Provide a range of assessment and mental health counseling and therapy to children, adolescents, adults, and families. - Help clients in active change-oriented treatment by identifying and overcoming barriers to engagement. - Provide crisis intervention and emergency services as needs arise. - Develop treatment plans with clients and record their progress. - Maintain necessary records and files. - Maintain a strengths-based approach while working with clients. - Establish a mutually respectful relationship and implement necessary interventions in a team-based environment. - Complete referrals to other agency programs or external service providers as deemed clinically appropriate. Qualifications - A Master's degree in Social Work or Clinical Counseling with an LISW / LPCC or higher, valid in the state of Ohio. - Five (5)+ years post-licensure counseling work experience with documented supervision. - Previous work experience in community behavioral health and in a remote setting, preferred. - Counseling license valid in the State of Ohio is required to be considered for the opportunity. Requirements - Regular use of various computer applications including Microsoft Office, HRIS, EHR, and other online systems with multiple logins often simultaneously. - All necessary equipment will be supplied to ensure success. Benefits - Health Insurance - Health Savings Account (HSA) - Teledoc - Dental Insurance - Vision Insurance - Life and AD&D Insurance - Voluntary Life Insurance - Employee Assistance Program (EAP) - PTO - Paid Holidays - 403(b) Retirement Company Description We are a team of passionate individuals who provide prevention and specialized behavioral health and substance abuse services to individuals, youths, and families in our multicultural communities to strengthen family life and promote personal growth. We offer a nurturing environment focused on personal growth and self-care through trainings and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles. Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, with policies prohibiting the use, possession, and/or distribution of medical marijuana as well as smoking, vaping, or other use of tobacco on our premises. We base employment on qualifications, merit, and organizational/community need. Our goal is to be a diverse workforce representative of the citizens we serve. If you require accommodations for the application process or to perform the essential job functions due to a disability, please contact the Human Resources Department at humanresources@frcohio.org . We are committed to providing appropriate accommodations to ensure equal opportunities for all applicants. We'd love to hear from you. Click "apply" to submit your resume and then learn more about us by visiting our website at https://www.frcohio.com/ .

• Online psychological counseling sessions with people who want to work on their mental well-being. • Each session is 45 minutes and is hosted through our platform. • Identify the needs of clients and offer individualized solutions to improve their mental well-being in a sustainable way. • Our clients seek out counseling sessions for various reasons . They can be dealing with anything from insecurities, stress, issues in their relationships to work related topics like career growth or communication skills. • Our focus lies clearly on prevention and providing clients with the tools necessary to work proactively on their mental health and well-being.

• Conduct online psychological counseling sessions for individuals working to improve their mental well-being • Each session lasts 45 minutes and is conducted via our platform • Identify clients’ needs and offer tailored solutions to sustainably improve their mental well-being • Clients seek counseling for various reasons. They may struggle with insecurities, stress, relationship issues, or work-related topics such as career development or communication skills.