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Skydio logo
Skydio

Skydio is the leading U.S. drone manufacturer and world leader in autonomous flight.

Deployment Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 501-1,000Since 2014H1B SponsorCompany SiteLinkedIn

Location

Arizona + 6 moreAll locations: Arizona | California | Colorado | Nevada | New Mexico | Oregon | Washington

Posted

133 days ago

Salary

$115K - $135K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishLinux

Job Description

Deployment Engineer

Skydio

• Work closely with internal teams to become an expert on Skydio’s Deployment products, processes, specifications, and product roadmap • Deploy and ensure our cloud connected devices software and hardware are functioning and providing value as agreed in our customer’s ecosystem after it has been installed, configured, tested, and modified as per requirements. • Communicate with customers to ensure that all of their needs are understood and addressed • Collaborate with various internal departments to ensure that they fulfill all customer requests • Resolve complaints and keeping track of all processes that pertain to the client’s needs • Act as the customer’s representative to ensure that their demands are met with a focus on improving the customer experience • Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services. • Develop and maintain deployment and installation documentation, and documenting Standard Operating Procedures for the customer to ensure proper usage and value out of deployment. Quantify product feedback and briefing executives to drive software and hardware engineering to better fit our customers needs • Build customer loyalty through proactive support and account management • Build scalable processes for installation of cloud connected devices on Enterprise grade secure networks

Job Requirements

  • 3+ years experience supporting cloud connected devices
  • Experience with WiFi networking required
  • Familiarity with cloud applications
  • Familiarity with Linux OS
  • Familiarity with mechanical / robotic systems
  • Ability to travel 75% of the time
  • Ability to acquire Part 107 certificate

Benefits

  • Paid vacation time
  • Sick leave
  • Holiday pay
  • 401K savings plan
  • Health insurance

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