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fonio.ai

#1 AI Phone Agents for SMEs

Forward Deployment Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 11-50Since 2024H1B No SponsorCompany SiteLinkedIn

Location

Austria

Posted

126 days ago

Salary

€60K - €90K / year

Seniority

Senior

Bachelor DegreeGermanPythonSQLTypeScript

Job Description

Forward Deployment Engineer

fonio.ai

• Capture customer requirements technically, structure them, and translate them into clear implementation plans • Build and roll out fonio setups into production (workflows, logic, data flows, prompts, guardrails) • Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, payments, etc.) • Develop small to medium features/glue code to accurately implement customer use cases (including tests/monitoring/logging) • Real-time debugging: calls, flows, data, edge cases — and quick fixes under production conditions • Standardization: reusable templates, best practices, “deployment playbooks” to make setups scalable • Feedback loop into the product: pain points, feature gaps, recurring patterns — prioritized and concrete

Job Requirements

  • Solid coding skills (able to implement independently, not just “configure”)
  • Strong understanding of AI systems and LLM-based applications (prompting, tool use, RAG/knowledge, evaluation, failure modes)
  • Workflow thinking: able to translate complex processes into robust, testable flows
  • Experience with APIs/webhooks, auth (OAuth/API keys), data formats, and integration patterns
  • Basic cloud knowledge (deployments, observability, debugging in production environments)
  • Very pragmatic work style: deliver quickly, stabilize, iterate
  • Bonus (not required): experience with voice/telephony, n8n/automation, TypeScript/Python, databases (SQL), monitoring/tracing, GDPR/privacy-by-design

Benefits

  • Top equipment
  • Access to the latest AI tools and workflows
  • Significant ownership and opportunity for rapid growth
  • Very short decision-making paths and direct collaboration with the core team

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