• You answer email inquiries about our videos, podcast, and membership program. • You support and assist our community on Discord and in weekly Zoom calls for German learners. • You help publish content on our social media channels (YouTube, Instagram, Facebook, TikTok), moderate comments and messages, and ensure a positive, respectful community atmosphere. • You contribute to creating video transcripts. • You keep the team informed about developments in the community and assist with administrative tasks.

Role Description We are looking for a Senior Community Manager with Chinese to join our multinational team around the globe. This is a part-time role. - Assist the CM Lead in managing all processes and the timely delivery of Keywords’ Community Management services across multiple projects. - Working across strategy products. - Provide cover as the main point of contact for Community Managers when CM Lead is on holiday or sick leave. - Assist the CM Lead in the production and delivery of performance reports to an agreed format and schedule. - Managing client interactions when the CM Lead is on holiday or sick leave. - Assist with training and coaching of new and existing Community Managers. - Foster and maintain a positive work environment – build engagement, resolve conflicts. Qualifications - Proven experience (min. 2 years) within Community Management and/or Social Media Management in gaming. - Excellent spoken and written English and Chinese. - Ability to quickly establish rapport and build trusting relationships with stakeholders. - Excellent communication skills, coupled with proven ability to effectively navigate and resolve conflicts. - Possesses a curious, self-motivated attitude and a strong commitment to continuous learning. Requirements - You send us your application with your updated resume. - After reviewing your candidacy and if you meet the requirements, we’ll invite you for the first online Interview via MS Teams with one of our Talent Acquisition Specialists. - There might be a second and sometimes a third interview with an Operations Manager. - At the end of our journey - hopefully you will receive an offer and become our new Keywordian! - Our recruitment process is fully online and remote. - We value each application and review every candidate individually. - Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. - If you're interested in joining our team, we highly encourage you to apply. Benefits - As a remote role, we offer flexibility and a nice work-life balance. - Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world. - We work on exciting projects with global brands. - Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract.

• Assist the CM Lead in managing all processes and the timely delivery of Keywords’ Community Management services across multiple projects. • Working across strategy products. • Provide cover as the main point of contact for Community Managers when CM Lead is on holiday or sick leave. • Assist the CM Lead in the production and delivery of performance reports to an agreed format and schedule. • Managing client interactions when the CM Lead is on holiday or sick leave. • Assist with training and coaching of new and existing Community Managers. • Foster and maintain a positive work environment – build engagement, resolve conflicts.

Role Description - Gestion et animation des réseaux sociaux. - Production de contenus. - Communication institutionnelle et de crise. - Veille, analyse et reporting. - Contribuer à la valorisation de l'image et de l'attractivité du SDIS. - Mettre en place, suivre et animer des communautés et des réseaux. - Définir, mettre en oeuvre et animer la présence du SDIS sur les réseaux sociaux (Facebook, Instagram, Linkedin). - Elaborer et piloter le calendrier éditorial en lien avec la stratégie de communication institutionnelle. - Rédiger, publier et modérer les contenus (textes, visuels, vidéos). - Animer la communauté, répondre aux messages et commentaires, assurer la modération. - Participer à l'élaboration de la stratégie et du plan de communication. - Assurer une veille sur l'actualité des SDIS, de la sécurité civile et des réseaux sociaux. - Suivre les indicateurs de performance (statistiques, engagement, portée). - Proposer des actions d'amélioration et des évolutions de la stratégie digitale. - Animer des réseaux internes et externes. - Travailler en lien étroit avec la direction, les services internes et les centres d'incendie et de secours. - Participer aux projets de communication globale du SDIS. - Contribuer à la valorisation de l'image et de l'attractivité du SDIS (recrutement, volontariat, prévention). - Communiquer en situation de crise, assurer les fonctions de porte-parole. - Participer à la diffusion d'informations institutionnelles et opérationnelles. - Contribuer à la communication de crise en lien avec la direction et le service communication. - Veiller à la cohérence des messages avec la doctrine de communication du SDIS. - Concevoir des contenus fixes et animés adaptés aux différents supports. - Concevoir des contenus pédagogiques, informatifs et valorisants sur les missions, les personnels et les actions du SDIS. - Participer à la couverture d'évènements (cérémonies, manoeuvres, actions de prévention, interventions remarquables). - Réaliser ou coordonner la production de supports visuels (photos, vidéos courtes, infographies). Qualifications - Formation en communication, communication digitale, journalisme, marketing digital ou équivalent. - SF-Développer et diffuser la culture du service public. - SE-Adapter son discours et son comportement. - CO-Outils de la communication. - SF-Communiquer et valoriser les missions et les projets. - SE-Etre force de proposition et prendre des initiatives. - CO-Techniques de communication Web. - SF-Développer des indicateurs de mesures relatifs à son domaine d'activité. - SE-Sens de la confidentialité. - CO-Statut de la Fonction Publique Territoriale (dont spécificités SP). - SF-Comprendre et rédiger des écrits. - SE-Sens relationnel. - CO-Méthode d'analyse et de diagnostic statistiques. - SE-Autonomie. - CO-Techniques rédactionnelles, écrits administratifs, rapports d'étude.