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Founded in 2019, Pair Team aims to connect underserved communities with high-quality care by addressing the healthcare needs of the most vulnerable populations.
Learning and Development Specialist
Location
United States
Posted
159 days ago
Salary
$90K - $100K / year
Seniority
Mid Level
Job Description
Learning and Development Specialist
Pair Team
• Develop and/or audit and update all interactive learning modules into SCORM-compliant courses within the LMS, and maintain accurate on-going content management thereafter • Own assigned learning assets through their lifecycle, including build, publishing, versioning, updates, and retirement • Establish and maintain a structured learning content repository within the Knowledge Base • Develop and update learning modules for new hire onboarding, product updates, and workflow changes • Integrate into Operations and Product teams, staying up to date with workflow and/or product changes and ensuring training is reflective • Collaborate with subject matter experts to validate content accuracy and readiness • Apply learning content standards, templates, and versioning practices consistently • Identify content gaps or inconsistencies and propose practical updates or improvements • Communicate clearly with stakeholders and adapt messaging based on audience and context • Support or co-facilitate training sessions to frontline teams (LCMs, RNs, BH, NPs, etc.) with opportunity to grow facilitation skills over time
Job Requirements
- 2–4 years of experience in learning content development, instructional design, enablement, or training operations, ideally in a fast-paced or scaling healthtech organization that served high-acuity populations
- Hands-on experience creating, updating, and maintaining SCORM-compliant courses in an LMS using authoring tools (e.g., Articulate Storyline/Rise, Captivate, etc.)
- Demonstrated ownership of learning assets end-to-end, including build, publishing, version control, updates, and retirement
- Comfortable partnering with Product and Operations to validate accuracy and alignment
- Excellent verbal and written communication with the ability to adapt to the audience
- Ability to stay current on product or workflow changes and reflect them accurately in training materials
- Consistent execution against defined content templates, standards, and versioning requirements
- Ability to spot content gaps or inconsistencies and flag practical improvements
- Organized with a strong attention to detail
- Willingness to support or co-facilitate training sessions
- Ownership mindset – own driving results for the mission, business, employee and patient experience
- Strong desire to work in a rapid-iteration early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
- Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
- Bilingual in Spanish and/or familiarity with onboarding or operational training for frontline or workflow-driven roles are also a big plus!
Benefits
- Competitive salary: $90,000 - $100,000
- Equity compensation package
- Flexible vacation policy – take the time you need to recharge
- Comprehensive medical, dental, and vision coverage
- 401(k)
- 100% company-sponsored short and long-term disability and life insurance
- Subsidized backup childcare and caregiver supports through Wellthy
- Work entirely from the comfort of your own home
- Monthly $100 work from home expense stipend
- We provide the equipment needed for the role
- Opportunity for rapid career progression with plenty of room for personal growth!
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