• Define and implement an engineering roadmap that supports intelligent and scalable outreach to customers via our direct mail, digital, and partnerships platform • Work with cross functional partners including Product Managers, Performance Marketing Managers, Analytics, and Research Scientists to make this a highly impactful program • Lead, coach, and develop a high-performing engineering team directly, focused on providing high quality solutions and incrementally enhance systems with each pull request • Leverage experimentation and data-driven insights to refine growth strategies, optimizing user outreach and conversion through continuous testing, iteration, and personalization • Create a best-in-class direct mail and digital infrastructure that scales

Role Description As an Engineering Manager, you will be the key leader responsible for driving the technical execution and quality standards necessary for successful, on-time delivery. You will partner closely with Product Management to align the technical roadmap with business priorities. You will oversee project execution, set technical direction, and uphold rigorous quality and operational standards. Equally important, you will be responsible for attracting, nurturing, coaching, and retaining world-class engineering talent. You will define engineering standards and help build the strategic vision for our organization in a dynamic environment. Responsibilities - Technical Delivery & Accountability: - Drive technical execution of the roadmap, ensuring projects are completed on time and meet high-quality standards. - Collaborate closely with Product Management to manage the technical roadmap, helping to balance feature development, technical debt, and operational stability. - Act as the primary technical point of contact for client and internal stakeholders, communicating progress, managing expectations, and mitigating technical risks to ensure project success. - Be accountable for the quality of the team's deliverables and contribute to defining engineering quality standards and best practices. - Provide technical guidance and architectural context to unblock the team and ensure scalable solutions. - Team Leadership & Growth: - Attract, nurture, coach, and retain top engineering talent. - Develop career progression plans and provide regular, real-time feedback. - Ensure continuous learning and development through valuable training opportunities. - Help shape and execute the vision for the engineering organization. Qualifications - B.S. in Computer Science, Computer Engineering, or equivalent experience. - 8+ years of professional engineering experience. - 3+ years of management experience. - Experience with Web and Native (iOS) applications. Core Skills - Strong leadership, coaching, and mentorship abilities. - Excellent organizational and communication skills, with a demonstrated ability to manage client and stakeholder relationships. - Good knowledge of design and architectural patterns and development best practices. - Proven success driving complex, cross-functional engineering projects from concept to production. - Strong technical judgment and the ability to challenge, guide, and mentor engineers on design and implementation. - Experience in defining and implementing quality standards in engineering practices. - Previous experience collaborating on highly distributed teams across multiple countries and time zones. Company Description Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. - Monks was named a Contender in The Forrester Wave™: Global Marketing Services. - Ranks among Cannes Lions' Top 10 Creative Companies (2022-25). - Remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). - Named Adweek’s first AI Agency of the Year (2023). - Awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. - Earned titles such as Optimizely Experimentation Partner of the Year (2025) and runner-up for the Adobe Firefly Partner Award (2024). - Achieved a record-breaking number of FWAs and continues to hold the most of any partner.

Role Description As a technical engineering leader within our Website team, you will partner with our Product, SEO, and Conversion squads to deliver a world-class digital experience. This role transcends traditional engineering management; we are looking for a technical leader who thrives in a high-velocity, growth-oriented environment where shipping fast and maintaining architectural integrity go hand-in-hand. - Drive Technical Excellence: Take full ownership of technical delivery and strategic leadership for your engineering squad. - Own the Technical Roadmap: Develop the technical roadmap which complements the product roadmap and supports the business’ growth ambitions. - Architect Scalable Solutions: Build high-performance platforms leveraging WordPress Gutenberg, modern PHP, and JavaScript (e.g., React/Next.js). - Own Performance & Stability: Ensure best-in-class uptime, caching, and speed. Align technical architecture with SEO, UX, and CRO requirements to maximize web engagement and conversion. - Champion Continuous Improvement: Continuously evolve our engineering processes to ensure solutions are secure and scalable, prioritizing custom-built excellence over heavy reliance on external plugins. - Drive Agentic Adoption: Set the standards and processes for the shift to agent assisted coding practices at the core of the SDLC. - Ship It Mindset: Minimise friction and drive velocity, removing barriers and implementing tooling which allow incremental release strategies. - Mentor & Scale Talent: Lead a high-performing squad, setting rigorous coding standards and fostering a mission-first culture through proactive mentorship, processes and methodologies which enable high-performance growth. - Collaborate Cross-Functionally: Partner closely with Product, Design, SEO and CRO peers to bridge the gap between technical execution and impactful business outcomes. Qualifications - Technical Mastery: CMS & Frameworks - PHP & WordPress Expert: Proven hands-on expertise in PHP, WordPress, and the Gutenberg editor. - Block Development: Deep understanding of JavaScript (React) and Next.js, specifically for Gutenberg block development. - Modern Frontend: Proficiency in modern frontend technologies, including React, Vue.js, and Tailwind CSS. - Language Frameworks: A strong understanding of frameworks such as Laravel or Symfony. - API Design: Proficiency in RESTful API design and third-party integrations. - Headless Architecture: Familiarity with composable architectural patterns which support scale, such as MACH. - Engineering Standards & Architecture - Solid Foundations: A deep understanding of OOP, design patterns, and SOLID principles. - Database Management: Experience with MySQL, MariaDB, or PostgreSQL, including database design and query optimization. - Testing Rigor: Hands-on experience with unit testing and E2E testing frameworks. - AI-First: A zealot for AI-assisted development using tools like Claude or Copilot. - Infrastructure & DevOps - Version Control: Expert proficiency with Git and collaborative branching workflows. - Deployment Pipelines: Familiarity with CI/CD pipelines, Docker, and cloud deployments (specifically AWS). - Web Infrastructure: Exposure to hosting infrastructure, including Reverse Proxies, CDNs, and WAFs. - Leadership & Impact - Growth Mindset: Never satisfied with the status quo, curious about the why behind the what and the how and obsessed with continuous improvement. - Lead by Example: Strong problem-solving skills with a proven ability to mentor engineers and set a high bar for quality. - Agile Native: Experience working and thriving within Agile environments. - Startup DNA: Experience in a startup or high-growth tech business that ships products at a high velocity. - High Agency: Proven ability to work with high autonomy to deliver outcomes in a fast-paced environment with little to no supervision. - Adaptive Delivery: Comfortable navigating shifting priorities and delivering results under pressure without sacrificing quality. Benefits - You will work remotely, with the flexibility to own your time and impact. - You will access cutting-edge tools to amplify your work, knowledge and outputs. - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - You’ll also have access to a wide range of benefits that includes a very generous parental leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities.

Available Locations: Austin, San Francisco OR Singapore About the role The Technical Enablement Manager (TEM) is responsible for driving the successful adoption and utilization of the company's products or solutions by customers and partners. This role focuses on ensuring that clients are equipped with the necessary technical knowledge and resources to integrate and use the company's solutions effectively. The TEM works closely with customers, internal teams (such as product, engineering, and customer success), and external partners to identify and resolve technical challenges during the onboarding process. By providing hands-on support, training, and guidance, the TEM ensures seamless technical integration and accelerates the time to value for customers. Additionally, the TEM plays a crucial role in identifying potential barriers to adoption, addressing technical issues, and fostering long-term customer success. Their work directly contributes to increasing customer satisfaction, retention, and the overall success of the company's solutions in the market. Responsibilities: (1) Strategic Technical Leadership - Define and drive the China-focused technical enablement strategy, ensuring alignment with regional business objectives and global product roadmaps. - Serve as the highest-level escalation point for complex technical challenges related to network integration, compliance, and performance optimization in China. (2) Advanced Solution Architecture - Lead the design of customized deployment frameworks for enterprise clients, addressing unique requirements of China's network ecosystem (e.g., hybrid cloud, cross-border connectivity, ICP compliance). - Advise C-level stakeholders on long-term technical adoption roadmaps, balancing innovation with regulatory constraints. (3) Ecosystem & Partner Enablement - Establish deep technical partnerships with key China-based cloud providers (Alibaba, Tencent, JD Cloud), ISPs, and regulatory bodies. - Develop and deliver executive-level workshops and certification programs for partners and enterprise clients. (4) Thought Leadership & Advocacy - Represent the company as a subject-matter expert on China's networking landscape at industry events, whitepapers, and customer briefings. - Influence product strategy by synthesizing China-specific market needs into global engineering priorities. Examples of desirable skills, knowledge and experience: (1) Mandatory Qualifications - 12+ years in technical leadership roles (e.g., Principal Solutions Architect, Senior TAM, or Consulting Engineer) with a focus on China's network/cloud infrastructure. - Proven track record of enabling large-scale deployments (e.g., Fortune 500 enterprises, hyperscalers, or regulated industries in China). Expertise in: - Advanced networking (SASE, ZTNA, edge computing, traffic acceleration across GFW). - China's regulatory environment (CSL, PIPL, cross-border data transfer laws). - Local cloud ecosystems. (2) Leadership & Soft Skills - Bilingual executive presence (Mandarin & English) - highly proficient at negotiating with both technical teams and C-suite. - Mentorship ability - leads junior enablement teams and fosters a culture of technical excellence. - Diplomatic problem-solving - navigates technical-political challenges (e.g., vendor lock-in, data localization). (3) Preferred Background - Former roles at Global CDN/SASE providers (e.g., Akamai, Palo Alto, AWS, Microsoft) with China-market responsibilities. - Top-tier cloud/ISP players (e.g., Alibaba/Microsoft/AWS Cloud, China Telecom, China Mobile). - Experience with sovereign cloud initiatives or government-facing projects in China. (4) Differentiators for Principal Level - Architect, not just advisor: Designs reusable frameworks (e.g., "China Network Readiness Playbook"). - Trusted boardroom ally: Translates technical constraints into business risks/opportunities. Compensation Compensation may be adjusted depending on work location. - For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $186,000 - $228,000. - For Bay Area based hires: Estimated annual salary of $220,000-$268,000. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave