Role Description The Systems Administrator, Senior manages and optimizes complex enterprise infrastructure spanning Windows and Linux servers, VMware environments, and cloud services that support mission‑critical government systems. The role leads major changes, automation, and incident response while ensuring performance, availability, and security remain within organizational and regulatory requirements. - Administer heterogeneous server platforms and virtualization stacks (for example, VMware vSphere) for highly available workloads. - Plan, test, and execute complex system changes such as OS upgrades, hypervisor updates, and configuration refactoring with clear rollback strategies and minimal downtime. - Design and tune monitoring, logging, and alerting solutions to provide deep visibility into system performance, capacity, and security posture across on‑premises and cloud environments. - Use scripting and automation (for example, PowerShell, Bash, Python) to standardize provisioning, configuration, patching, and recurring operational tasks. - Implement and enforce security hardening, access controls, and backup and recovery procedures aligned with organizational and regulatory requirements. - Lead high‑severity incident response, coordinate root‑cause analysis, and drive long‑term remediation and preventive improvements. - Mentor junior staff, contribute to infrastructure roadmaps, and work within ITIL‑aligned incident, problem, and change processes. Qualifications - Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience. - Typically 8 or more years of experience in systems administration for Windows, Linux, or VMware environments in enterprise or government settings. - Deep knowledge of operating systems (for example, Windows Server, Red Hat, or similar) and VMware vSphere/ESXi. - Proficiency in scripting, system monitoring, patch management, and performance tuning. - Strong troubleshooting, communication, and teamwork skills with the ability to manage multiple complex efforts. Requirements - Relevant certifications such as Microsoft Windows Server, RHCSA/RHCE, or VMware VCP. - Experience applying ITIL practices and working in highly regulated federal environments. Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. Company Description It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment.

Role Description The Systems Administrator, Junior supports day‑to‑day operation of enterprise systems through basic server administration tasks and user support, while also helping design and deliver training that drives effective adoption of systems and processes. These positions combine foundational system administration work with junior instructional design and delivery responsibilities for technical and process training. - Assist with server builds, operating system installation, configuration, patching, and routine maintenance following established procedures and runbooks. - Monitor system health, review alerts, perform first‑line troubleshooting, and escalate incidents with clear diagnostics and documentation. - Use standard administration tools for user and group management, file permissions, and basic network configuration on servers, updating tickets and configuration records. - Support the design and delivery of technical and process training by helping define learning objectives, organize content, and translate procedures into learner‑friendly steps, graphics, and examples. - Build and maintain training assets such as slide decks, handouts, simple e‑learning modules, job aids, and quick‑reference guides. - Facilitate portions of classroom or virtual training sessions, respond to common learner questions, and collect feedback, quizzes, and surveys to measure training effectiveness. - Help track training participation and outcomes in learning management systems and support change‑management activities tied to new system or process rollouts. Qualifications - Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience. - Typically 0–3 years of experience in systems administration, IT support, training, or instructional design roles. - Foundational skills in installing, configuring, and updating operating systems and common server software. - Basic skills in instructional design and presentation development. - Strong problem‑solving, communication, and interpersonal skills with the ability to manage multiple tasks. Requirements - Exposure to virtualization platforms and basic scripting to automate routine tasks. - Experience providing user support for server‑backed services such as login or access issues. - Exposure to learning management systems and change‑management activities for new system rollouts. Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements - It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. - We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Role Description The Systems Administrator, Mid administers enterprise systems hosting applications and services that support mission‑critical operations, balancing day‑to‑day support with small design and improvement projects. The role focuses on server builds, maintenance, virtualization, troubleshooting, and security controls in a secure federal environment. - Manage Windows or Linux server environments, including system builds, patching, performance tuning, and backup operations. - Troubleshoot end‑to‑end issues involving operating systems, network connectivity, and application dependencies using logs and monitoring tools. - Maintain virtualization platforms, including virtual machine provisioning, resource allocation, and template management. - Use scripting or automation tools to streamline routine administration tasks and configuration changes. - Implement and monitor security controls such as hardening baselines, access controls, and audit logging. - Act as an escalation point for complex incidents and participate in upgrades, new deployments, and automation initiatives. Qualifications - Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience. - Typically 4–7 years of systems administration experience in enterprise or government settings. - Proficiency with Windows and/or Linux servers, virtualization platforms, monitoring, and backup technologies. - Strong troubleshooting, communication, and teamwork skills. Requirements - Experience contributing to infrastructure design or modernization efforts such as new clusters, storage integrations, or cloud extensions. - Background mentoring junior administrators and participating in on‑call rotations. Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. Company Description It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment.

Altus Commercial Receivables is America’s #1 B2B commercial collections firm, specializing in global accounts receivable management and debt recovery. With over 30 years of experience, Altus combines cutting-edge technology—including its proprietary ARMStrong™ platform built on Salesforce—with a vast international network of certified professionals. Headquartered in New Orleans, Altus serves clients across 66 countries, helping businesses streamline their credit-to-cash cycle with unmatched security, compliance, and performance. Altus is seeking a Systems Administrator with 5-8 years of expertise to manage and secure our technology infrastructure. This role will focus on AWS cloud administration, security and compliance (PCI, SOC), and overall system administration for the technology team. The ideal candidate will ensure robust security, compliance, and operational efficiency. Strong communication skills and the ability to work directly with clients and auditors are essential. Job Responsibilities: AWS Infrastructure Management - Administer and optimize AWS services including EC2, S3, Elastic Load Balancing, RDS, and VPC configurations. - Implement and maintain scalable, secure cloud architecture aligned with best practices. - Monitor system performance, cost optimization, and resource utilization. Security & Compliance - Develop and enforce security policies, including IAM roles, encryption, and access controls. - Implement network security measures, firewalls, and vulnerability management. - Ensure compliance with PCI DSS, SOC 2, and other regulatory standards. - Conduct regular security audits, patching, and incident response. - Collaborate with auditors and clients during compliance reviews. System Administration - Manage Linux and Windows servers, including configuration, patching, and troubleshooting. - Oversee backup and disaster recovery strategies for critical systems. - Maintain monitoring tools and alerting systems for uptime and performance. Collaboration & Documentation - Work closely with developers, project managers, and business stakeholders to ensure infrastructure supports application needs. - Maintain detailed documentation of system configurations, processes, and security protocols. - Communicate effectively with internal teams, clients, and external auditors. Qualifications and Requirements: Required Qualifications - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - 5-8 years of total experience specifically in AWS cloud environments. - Strong knowledge of Linux/Windows server administration. - Expertise in AWS services (EC2, S3, RDS, VPC, IAM). - Hands-on experience with PCI DSS and SOC 2 compliance frameworks. - Strong troubleshooting and problem-solving skills. - Excellent communication skills and ability to work with clients and auditors. Preferred Qualifications - AWS Certified Solutions Architect or SysOps Administrator. - Experience with Kubernetes, Docker, and container orchestration. - Familiarity with CI/CD tools (Jenkins, GitLab CI). - Knowledge of scripting languages (Python, Bash, PowerShell). - Prior experience in a regulated industry (insurance, financial services). - Good to Have: Experience managing CrushFTP for secure file transfers - Vendor governance experience for third-party risk management. Compensation and Benefits: - $80,000 - $110,000 per year (DOE) - Benefit package with health, dental, vision, life and disability coverage options - 401(k) retirement plan option with company matching - Generous paid time off policy - start with 18 days per year - Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice - Remote Position We look forward to you joining our team! Altus Commercial Receivables is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.