Role Description AO Globe Life is hiring professionals to support individuals and families across the United States in accessing essential benefit programs—all from home. This remote-first opportunity offers meaningful work, professional development, and long-term growth potential. In this role, you will conduct scheduled virtual consultations with clients, guiding them through available options and supporting them throughout the enrollment process. All appointments are pre-qualified—no cold calling or outreach required. - Conduct virtual consultations via Zoom - Assess client needs and guide them through benefit options - Support clients through enrollment and follow-up - Maintain accurate records and documentation - Participate in training, coaching, and team meetings Qualifications - Strong communication and interpersonal skills - Organized, self-motivated, and comfortable working independently - Confident using Zoom and digital tools - Service-oriented with a client-first mindset - Experience in client-facing or consultative roles preferred Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based computer with webcam Benefits - 100% remote work environment (U.S.-based) - Flexible scheduling - Pre-qualified client appointments - Training and ongoing development support - Long-term income potential through renewals - Advancement opportunities into leadership roles - Supportive, growth-focused team culture Company Description For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity.

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary Candidates must reside within a commutable distance of Purchase, New York. Job Responsibilities The Engagement Coordinator is an essential entry-level position in the Client Success team, responsible for executing high-quality, tactical support across client-facing events, engagement initiatives, and member outreach. - Plan, coordinate, and oversee logistics for client and member events, including webinars, health fairs, open enrollment fairs, and clinical events, with responsibility for ensuring alignment with client objectives and successful outcomes. - Manage event communications, tracking, and preparation of marketing or educational materials - Serve as the onsite engagement lead, guiding members through registration, appointment setup, platform navigation, and education, while independently resolving issues and representing Crossover Health as the primary client-facing resource. - Coordinate and manage engagement calendars, ensuring proactive alignment of activities across clients and events, and exercising judgment in prioritization and resource allocation. - Support outbound engagement efforts including proactive outreach, text campaigns, and other member outreach efforts as assigned - Assist in internal documentation, stakeholder communications, and basic reporting from events - Performs other duties as assigned Required Qualifications - 1 + years of professional experience in roles such as event coordination, community outreach, administrative support, or customer service, ideally with direct client or member interaction - Demonstrates strong interpersonal skills and the ability to engage confidently with clients, members, and cross-functional partners - Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, changing environment - Proficiency in Google Workspace and working knowledge of collaboration/design tools (e.g., Canva) and task/project management platforms - Ability to work independently and manage shifting priorities in a fast-paced environment - Willingness to learn health and insurance concepts - Strong written and verbal communication skills Preferred Qualifications - Prior experience supporting onsite events, outreach campaigns, or marketing activations where logistics, client interaction, and follow-through were key to success - Comfort with client-facing responsibilities, such as presenting information, answering questions, or supporting adoption of services - Experience working in a high-travel or event-heavy role is a plus - Exposure to healthcare, wellness, or benefits-related fields Physical Job Requirements - Ability to travel independently up to 75% of the time - Physically able to lift up to 50 lbs - Requires standing, walking and sitting for extended periods of time - Requires corrected vision, hearing and speech within normal ranges - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The base pay range for this position is $61,923.00 to $80,500 per year. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position may be eligible for an annual bonus opportunity and comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Remote

Amazing Opportunity and Great Place to Work! Are you looking for a new opportunity to lead a goal-oriented team? Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here. If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. About the Role The Senior Health Client Manager (Sr HCM) leads health benefits service delivery, ensuring client satisfaction, consulting on domain expertise, and managing requirements. They handle multiple clients or a single complex one, depending on client size and complexity. The Sr HCM excels in interpersonal skills, negotiating across levels internally and externally, and acts as a Subject Matter Expert (SME), mentoring others. This role does not involve team management, and some travel may be required. It is not a sales position. Responsibilities - Managing large, complex projects from start to finish, providing subject matter expertise to clients. - Working independently to develop domain and operational solutions. - Working Seamlessly with a global team focused on client delivery and satisfaction. - Consulting with clients, Ad hoc reporting, Google Analytics, and Advanced Table Editor to address escalations. - Tracking and maintain client relationship and risk status within the system. - Serving as the subject matter expert for all client requirements, overseeing changes to ensure proper delivery. - Including requirements, lead updates for all relevant documentation, interface, and delivery channel docs. - Managing client reporting, including non-standard reporting needs. - Handling client escalations and ensure resolution for client satisfaction. - Conducting thorough investigations using various data sources and escalate to the Performance Team Leader when necessary. Requirements - Possess equivalent work experience and Bachelors required - 8 years’ experience of health/wealth project and client management experience including multifaceted projects and teams (including onsite and virtual) - Able to persuade, influence and negotiate. (Must have a track record of influencing indirect parties to accomplish client objectives) - Possess Solid understanding of technology solutions in order to consult with clients - Able to translate concepts to client requirements that drive solutions to meet client needs - Possess analytical, problem-solving, and organizational skills - Possess Leadership and coaching skills. Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 100,000.00 USDMaximum : 125,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Role Description The Intake Specialist (Inbound) - Remote talks directly with patients and their families, determining their needs, their medical history, physical and mental state and special requirements. - Promotes the values of Hanger - Receives incoming calls from patients and schedules various appointment types for multiple locations - Communicates professionally with patients - Appropriately documents and confirms requested appointments - Provides excellent customer service - Determines the most appropriate location, clinician, and appointment type needed for the patient - Manages incoming faxes from referral sources - Triages and routes general inquiry calls - Contacts patients for no-show/rescheduled appointments Qualifications - High school education or equivalent - Minimum of 2 years related experience: customer service, call center, working with medical records/insurance - Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred - Orthotic and Prosthetic experience (preferred) - Experience with EMR systems (NextGen) (preferred) Requirements - Strong interpersonal, oral, and written communication skills, including the ability to follow written and verbal directions - Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources, and colleagues - Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing, and reimbursement protocols - Proficient computer skills including Windows-based office technologies (e.g., Word, Excel), Outlook, and automated billing systems - Working knowledge of ICD-9, ICD-10, HCPC/CPT, and other coding - Ability to use office equipment such as facsimile machine, calculator, and postage machine - General knowledge of state, federal, and regional collection and reimbursement laws - Excellent organizational skills and able to manage multiple tasks in a fast-paced environment - Must have an enthusiastic and positive attitude - Ability to work independently, exercise creativity, and be attentive to detail - Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships - Keep the patient at the center of everything that you do, building lifelong trust - Foster open collaboration and constructive dialogue with everyone around you - Continuously innovate new solutions, influencing and responding to change - Focus on superior outcomes, and calibrate work processes for outstanding results Benefits - Competitive Compensation Packages - 8 Paid National Holidays & 4 additional Floating Holidays - PTO that includes Vacation and Sick time - Medical, Dental, and Vision Benefits - 401k Savings and Retirement Plan - Paid Parental Bonding Leave for New Parents - Flexible Work Schedules and Part-time Opportunities - Generous Employee Referral Bonus Program - Mentorship Programs - Mentor and Mentee - Student Loan Repayment Assistance by Location - Relocation Assistance - Regional & National traveling CPO/CO/CP opportunities - Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest