• Set up and manage **MyP** modules: Projects, Opportunities (CRM pipeline), Goals library, HR (training/credentials), forms & documents. • Support **NDIS compliance**: intake forms, feedback/complaints register, client risk assessments, risk profiles, Emergency & Disaster (E&D) plans, onboarding checklist with due dates. • Configure and maintain MyP: projects, opportunities, forms, documents, rosters, tags, auto-tasks, saved views. • Build and maintain compliance registers: incidents, complaints/feedback, training matrix, service risk register, RP admin log. • Manage participant onboarding workflow (intake → risks → E&D → consent → service agreement). • Create staff training videos for MyP (short, role-specific “how-to” tutorials). • Produce engaging behaviour plan training videos (based on clinician-authored plans; captions included; creative and visually appealing). Bonus: animated/avatar-based content is a plus. • Build micro-courses or eLearning modules (nice-to-have). • Monitor **admin@ inbox** and social DMs using approved macros; meet SLAs (24h for non-urgent, 4h for priority). • Draft templated responses and escalate risks or sensitive issues to management. • Relaunch marketing basics: 60-day FB/IG content calendar, Canva posts designed/scheduled, newsletter templates. • Create on-brand content for social media, website, and newsletters (weekly posts, monthly newsletter, daily engagement). • Assist in setting up **Google Workspace, phone systems, automations**, and integrate AI tools into workflows. • Support customer service or staff rostering via phone systems; set up call redirection or automated/AI processes where required. • Explore AI/automation tools (Make.com, Zapier, Apps Script) to improve efficiency (nice-to-have).

Role Description Success in this role relies on building strong relationships with other administrative partners across the organization to streamline scheduling and coordination. The Executive Assistant must bring proven experience supporting executives, excellent attention to detail, and a commitment to accuracy. The Executive Assistant will also support monthly reporting workflows by: - Pulling data from EPIC or Tableau - Translating insights into clear, executive-ready slide decks - Managing Excel spreadsheets for basic performance reporting - Submitting budgets and purchase orders - Completing Workday tasks - Leveraging survey tools for scheduling needs This is a full-time, remote role with standard business hours of Monday–Friday, 8:00 a.m.–5:00 p.m. CST. Qualifications - 5+ years of experience supporting executives or senior leaders - Advanced proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) - Exceptional attention to detail with a strong focus on accuracy and quality - Self-starter with the ability to anticipate needs and take initiative - Ability to work autonomously while managing multiple priorities - High degree of flexibility and comfort working in a fast-changing environment Requirements - Ensures financial resources are utilized effectively - Manages the administrative and business details of the office(s) - Manages daily operation of the area - Exercises authority as delegated, reflecting independent judgment and discretion in the performance of duties and special projects - The responsibilities listed are a general overview of the position and additional duties may be assigned Technical Capabilities - Human Resources Policies and Procedures (Intermediate): Knowledge, adherence and application of human resources policies and procedures - Ad Hoc Reporting (Intermediate): The ability to access information from databases and prepare reports - Peer Leadership (Intermediate): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals - Clerical/Administrative (Advanced): Includes most clerical and administrative functions typically carried out by secretaries, administrators and others - Financial Processes (Intermediate): Ability to monitor costs, expenses and revenue as well as manage those costs and expenses in relation to budgeted amounts Core Accountabilities - Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance - Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment - Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area - Team Interaction: Provides informal guidance and support to team members Core Capabilities - Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences - Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them - Solves Complex Problems: Approaches problems from different angles; identifies new possibilities to interpret opportunities and develop concrete solutions - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness - Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring - Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities - Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements Position Qualifications - Relevant Work Experience: 4 years - Education: Bachelor's Company Description Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Role Description The Executive Assistant (EA) to the CEO provides high-level administrative, strategic, and operational support to ensure the CEO operates at maximum effectiveness. This role requires exceptional judgment, professionalism, attention to detail, and the ability to proactively anticipate needs in a fast-paced, dynamic environment. The EA serves as a trusted partner, acting as a gatekeeper, liaison, and extension of the CEO across the organization and with external stakeholders. Candidates must be located in the Eastern time zone, preferably in the Louisville, KY area. Responsibilities - Executive Support - Manage complex calendars, coordinate meetings, and prioritize scheduling to align with the CEO’s goals. - Handle all aspects of travel planning, including itineraries, logistics, and expense reporting. - Prepare, edit, and format documents, presentations, board materials, and executive communications. - Conduct research, summarize insights, and provide briefing materials prior to meetings and events. - Monitor email and information flow, triaging and responding on behalf of the CEO when appropriate. - Strategic Partnership - Act as a thought partner to help the CEO focus on the highest‑impact priorities. - Support leadership team coordination, including meeting agendas, follow-ups, and action‑item tracking. - Assist in preparing for key business reviews, presentations, external events, and stakeholder meetings. - Identify issues, anticipate challenges, and recommend solutions to keep operations running smoothly. - Communication & Relationship Management - Serve as a primary point of contact between the CEO and internal/external stakeholders. - Uphold confidentiality and discretion in handling sensitive company and personnel information. - Draft correspondence, talking points, and CEO messages as needed. - Build strong internal relationships across all levels of the organization. - Operational Excellence - Develop and maintain systems, processes, and tools that improve efficiency for the CEO’s office. - Coordinate special projects, cross-functional initiatives, and ad hoc requests. - Support board governance processes, including materials preparation and logistics. - Ensure deadlines are met and follow through on commitments made by the CEO. Qualifications - 5–10+ years of experience supporting a C‑suite executive or senior leader. - Exceptional organizational skills with the ability to manage competing priorities. - Strong written and verbal communication skills. - High emotional intelligence, professionalism, and discretion. - Proficiency with Microsoft 365 and collaboration tools. - Ability to work onsite or hybrid depending on executive needs. - Must be located in the Eastern time zone, preferably in the Louisville, KY area. Preferred Qualifications - Experience working in high-growth, fast-paced environments. - Experience working in or with Private Equity firms. - Project management or operations experience. - Comfort interacting with board members, investors, and senior executives. - Strong business acumen and ability to understand organizational priorities. Compensation Base compensation ranges from $70,000.00 to $95,000.00 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. Benefits - Competitive benefits package to address a wide range of personal and family needs, including: - Medical, dental, vision, disability, and life insurance coverage. - 401(k) savings plans. - Paid family leave. - 9 paid holidays per year. - 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. Application Process Since this job will be based remotely, all interviews will be conducted virtually. Applications are assessed on a rolling basis. We anticipate that the application window will close on 04/19/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

• Answer a high volume of incoming calls and route them appropriately • Provide excellent customer service and assist patients with inquiries • Schedule and manage patient appointments • Maintain and update the clinic calendar • Run reports for leadership using the EMR system (Tebra) • Help reduce workload for in-clinic staff by managing calls and scheduling