• Lead program budget development, budget management, and expense management and tracking using the UCS budget management system, including reconciling budget records and actual expenses with finance on a regular basis. • Review and approve program expenditures in the accounts payable system. • Review and approve program travel and credit expenses in the travel and expense system. • Lead training and support on budgeting for budget holders and/or approvers. • Assist program staff with preparing and submitting financial documents and contracts to the Finance team. • Lead in troubleshooting contracts, purchase records/invoices, and payments, etc., promptly as needed. • Assist with proactively providing coordination and team management for the programs planning processes. • In collaboration with People & Culture, assist hiring managers during hiring, orientation, and onboarding processes. • With the Office operations team, support the coordination of all-program retreats and provide supplementary events, retreats, or other activities, as needed. • In coordination with the Finance & Administration department teams, proactively and creatively work to streamline and optimize program operations processes and procedures. • In collaboration with leadership, support effective program operations communication flows (upwards, downwards, and with other programs and departments). • Provide supervisory leadership to the office operations team. • Support the DC office Sr. Operations Coordinator with coordinating DC office facility needs, maintenance, security, mail management, etc. • Manage special projects as needed or as assigned.

• Spearhead programs (new product initiatives, technology solutions, CRM and Telephony infrastructure optimization, etc) that elevate customer satisfaction, reduce our cost-to-serve and improve our agents’ experience. • Coordinate the execution of multiple cross-functional work streams to deliver a cohesive outcome. Partners include but are not limited to Operations teams (CX, Trust & Safety, and Fraud & Customer Success, Learning & Development departments) as well as other departments such as Product, Engineering, IT, Finance, International, Legal, Marketing, and our Marketplace team. • Leverage data to inform business decisions and analyze impact. • Performance metrics are your heartbeat. Directly develop, own and drive efficiency and cost to serve programs that have tangible impact on metrics. • Effectively decompose strategic goals into program strategy, operations workstreams and outcomes. Executes to deliver results. • Narrate a strategy for ambiguous and unscoped programs; identifies multiple approaches, drives alignment around the best long-term value for Rover, and builds the plans to execute programs. • Routinely review key milestones with senior managers and cross functional partners. Troubleshoots medium to major roadblocks and delays autonomously. • Prioritize competing stakeholder requests and internal deliverables in a complex, fast-paced environment. • Identify and track KPIs; inform stakeholders how the KPIs contribute to the performance of the team, department, and company. • Operates with autonomy and discretion; is responsible for initiating or taking actions to resolve problems. • Regularly influence interdepartmental policy and process and consistently partners with peers to influence cross-functionally • Design longer and/or perpetually-running, complex market tests with interdepartmental impacts. • Work on significant and unique issues where no current best practices exist in the market. • Support training and onboarding of team members; mentors/coaches in career development of Project and/or Program Managers.

• Identify gaps in our current systems, policies and strategies, and recommend enhancements and process improvements • Work to scope out, prioritize, coordinate, and launch the initiatives that are most critical to Stripe in support of minimizing credit losses while providing positive user experience • Create short-term and long-term project plans, including setting milestones, ensuring adherence to deadlines and efficiently allocating resources • Design and implement processes that help scale our risk management practices within Stripe and operate at pace • Facilitate decisions and actions, while making certain that ‘risk and reward’ trade offs are at the core of our decision-making process • Hold a broader viewpoint by balancing multiple perspectives across the team, understanding other initiatives that are running parallel and ensuring proper overlap and communication between projects

Established in 1994, NeuGroup is the premier membership organization for treasury and finance professionals at the world’s most iconic multinational corporations. We create opportunities for our members to exchange knowledge via in-person meetings and virtual sessions, and provide thought leadership on topics such as M&A, capital markets, ESG, liquidity and financial risk management, and FP&A. We are a fast-growing, privately owned company with a passion for delivering excellence in service to our 250+ member companies and 1,000+ individual members. NeuGroup is committed to providing associates with career pathing and growth opportunities through mentorship, collaboration and participation in company-wide projects.   Overview We’re seeking a Membership Acquisition Manager to join our Member Services team and help grow NeuGroup’s network of finance and treasury leaders. This is an excellent opportunity for a driven, organized and coachable individual to build a foundation in sales while contributing directly to company growth.   The Membership Acquisition Manager will be responsible for prospecting new member companies, managing inbound leads, building proposals and live sales rooms, maintaining clean data in Salesforce, and coordinating outreach efforts with the team. Success in this role requires initiative, conscientious follow-through, and the confidence to take ownership of outcomes.   Responsibilities - Prospect and qualify new member leads using LinkedIn Sales Navigator and other sources. - Build and maintain target account lists and segment outreach by region, event or role type. - Develop and run high-signal searches and saved lists to monitor relevant prospects and trigger timely outreach. - Conduct personalized outreach via LinkedIn, email, and phone, balancing warm introductions through existing members with direct cold outreach. - Manage inbound inquiries and follow up promptly to schedule introductory calls. - Prepare membership proposals and live sales assets. - Maintain accurate and organized data in Salesforce, including account notes, call notes, opportunity stages and outreach next steps. - Coordinate closely with the Peer Group Leader team and the Member Services team to ensure alignment on account coverage and event-based outreach - Track progress against sales goals, including meetings set and new members closed. - Contribute ideas to improve prospecting and sales efficiency. Qualifications - Bachelor’s degree required (field of study flexible). - 1-2 years of experience in sales, business development, consulting, or finance-related roles. - Strong organizational skills and consistent follow-through. - Confident communicator, skilled in engaging senior-level professionals and adapting messaging across audiences. - Disciplined and resilient, with a strong sense of ownership, attention to detail, and a bias toward action and results. - Excellent written and verbal communication skills. - Coachable yet independently motivated; thrives in a performance-oriented team environment. - Familiarity with Salesforce and LinkedIn Sales Navigator a plus. Performance Expectations - Meet or exceed quarterly quotas for meetings set and new memberships closed. - Maintain accurate data and reporting in Salesforce. - Demonstrate consistent progress and initiative in prospecting and relationship management. Compensation & Benefits - Base Salary: $55,000-$69,000 (based on experience) - Commission: $15,000-$60,000 potential, tied to performance - Multiple option health care plan (Medical, Dental & Vision) - Matching retirement plan (401k or Roth 401k) - Paid time off (vacation, sick, and holidays) - Remote role; ideal candidate located in Western New York