cFocus Software seeks a Program Manager to join our program supporting the Housing and Urban Development. This position is remote. This position requires a Public Trust clearance. Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Management, leadership, and administrative experience managing a Contract of similar size and scope as this PWS. - Experience managing multiple vendors, crossing functional business, technology and cyber areas delivering similar services required in the PWS. - Active Project Management Professional (PMP) Certification. - Experience coordinating and conducting regular system security audits in support of compliance, SOC, FISMA, FISCAM and SSAE Audits. - Leading a team of information security professionals providing subject matter expertise to project teams in a Federal environment. - Acting as a central point of contact for all infrastructure information security and risk management. - Coordinating and executing proactive Information Security consulting business and technology teams covering Security Operations, Infrastructure Security, Disaster Recover, Management of Data, Network Architecture and Design, User Access Management, and Management of Third Parties. - Serving as an expert in Information Security offerings, policies, procedures and standards in a Federal environment.

• Own the AI ways of working roadmap for Design • Build cross-functional AI workflows with PM Ops and Eng Ops • Instrument and track progress • Evaluate, pilot, and operationalize AI tooling for Design • Create scalable enablement resources

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney’s Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible. **Contingent Upon Award** Program Manager (SNAP Administrative Review Surge Support) Position Overview The Program Manager (PM) serves as the primary lead responsible for the overall performance, delivery, and management of contract operations supporting the U.S. Department of Agriculture (USDA), Food and Nutrition Service (FNS), Supplemental Nutrition Assistance Program (SNAP). This role oversees project execution for administrative review surge support, ensuring timely, accurate, and compliant case processing while maintaining strong coordination with federal stakeholders and internal teams. Key Responsibilities Program & Contract Management - Serve as the single point of accountability for contract performance, delivery, and outcomes. - Act as the primary liaison to the Contracting Officer (CO) and Contracting Officer’s Representative (COR). - Provide leadership, direction, and oversight for all assigned personnel and subcontractors. - Ensure all work aligns with federal regulations, SNAP policies, and contract requirements. Project Planning & Execution - Lead post-award activities, including kickoff meetings and contract startup. - Develop and manage project schedules, staffing plans, and resource allocations. - Monitor project progress to ensure on-time and within-budget delivery. - Identify risks and implement mitigation strategies to maintain performance standards. Performance Monitoring & Reporting - Facilitate monthly progress meetings with government stakeholders, including preparation of agendas, documentation, and action tracking. - Deliver: - Weekly status reports (activities, staffing, risks, metrics) - Monthly progress reports (performance metrics, case volumes, accuracy, staffing updates) - Ensure transparency in performance through reporting on: - Case completion rates - Accuracy and quality metrics - Turnaround times Quality Assurance & Compliance - Develop, implement, and maintain a Quality Control Plan (QCP) with measurable performance metrics. - Establish processes to: - Identify and prevent defects - Ensure compliance with federal regulations and SNAP policies - Maintain high-quality deliverables and documentation - Ensure adherence to performance standards, including timeliness, accuracy, and documentation quality. Data Management & Monitoring Tools - Oversee development and maintenance of performance dashboards (e.g., Power BI) to track: - Case assignments and progress - Staff workload and productivity - Contract performance metrics - Ensure dashboards are accessible to government stakeholders for oversight. Team Leadership & Staffing - Supervise and manage contractor personnel, including Administrative Review Specialists. - Ensure proper onboarding, training, and performance management of staff. - Maintain staffing continuity and address turnover risks proactively. - Manage personnel availability and ensure coverage during core hours. Stakeholder Communication - Communicate regularly with FNS leadership, COR, and other stakeholders. - Provide timely updates on risks, issues, and recommended solutions. - Facilitate collaboration across legal, compliance, and operational teams. Operational Oversight (Administrative Review Support) - Ensure teams: - Review and analyze case files and documentation - Prepare determination recommendations and Final Agency Decisions (FADs) - Maintain compliance with SNAP regulations and federal standards - Monitor performance against service-level expectations, including: - Case completion timelines (60–90 days depending on complexity) - Documentation accuracy and quality Minimum Qualifications - Bachelor’s degree (required) - Minimum 5 years of project management experience - Minimum 2 years of experience managing federal contracts and staff - Demonstrated ability to: - Deliver projects on time and within budget - Resolve client issues and manage risks - Lead cross-functional teams - Strong communication, leadership, organizational, and time management skills Preferred Qualifications - Project Management Professional (PMP) certification - Experience with: - Federal programs (USDA, SNAP, or similar) - Case management or legal/administrative review processes - Data analytics and reporting tools (Power BI, Microsoft 365 suite Benefits - Medical/Dental/Vision Benefits Offered - 401k - Life Insurance plans - Employee Health and Wellness program Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity Employer/Veteran/Disabled

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: The Program Manager II will support health education initiatives within the Quality Improvement Department by planning, implementing, and evaluating health education strategies that improve member health outcomes, enhance quality performance, and support regulatory and accreditation requirements. This role collaborates closely with Provider Engagement, Regional Teams, Vendor Management, Population Health Management, and Community partners to deliver evidence‑based, culturally and linguistically appropriate health education interventions aligned with Quality Improvement priorities and annual work plans. *Note: This role is remote, with potential travel for in-office meetings, health events/fairs. As such, applicants residing in California highly preferred. *Note: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. - Support business department initiatives that promote, quality, safety and cost of care opportunity. - Lead end-to-end program management for health education initiatives supporting QI priorities (e.g., preventive screenings, chronic disease management, maternal health, behavioral health screening, immunizations). - Responsible for gathering requirements, creating plans and schedules, managing resources, and facilitate project execution and deployment. - Utilize corporate and industry standard tools and techniques to effectively oversee programs according to department procedures. - Align interventions to quality measures (e.g., HEDIS, state reporting, internal KPIs), and use data-driven insights to prioritize populations, close gaps in care, and demonstrate impact. - Maintain detailed business process documentation including meeting minutes, action items, issues lists and risk management plans as applicable. - Create and monitor all department deliverables to ensure adherence to quality standards including clinical reporting documents, related reference materials, and policy and procedure documentation. - Conduct program evaluation and impact analyses and communicate program status to management and key stakeholders. - Identify resources, resolve issues, and mitigate risks. - Identify requirements, procedures and problems to improve existing processes. - Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and business objectives. - Manage projects through the full project life cycle. - Provide leadership and effectively communicate project status to all stakeholders. - Negotiate with project stakeholders to identify and secure resources, resolve issues and mitigate risks. - Performs other duties as assigned. - Complies with all policies and standards. Education/Experience: Bachelor's Degree in related field or equivalent experience required. 3+ years of quality improvement, program management or project management experience required. Health care experience preferred. Demonstrated experience in Health Education, ability to design, implement, and manage health education and wellness programs preferred. Pay Range: $70,100.00 - $126,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act